VPLEX VS6

This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Datacenter Infrastructure products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.

Dell has a Customer Replaceable Unit (CRU) program for many of our hardware systems. The CRU program allows customers to replace designated hardware components. For a list of the hardware components that are designated as CRU for a specific hardware system, go to the Dell Warranty and Maintenance Page.

AppSync cannot re-link to a mounted target device.

Performance impact may result when a high rate of vStorage API Array Integration (VAAI) UNMAPs occur on a director (more than 400 unmaps per second). Director CPU usage spikes to 100%, front-end domain latency spikes, and front-end latency for non-UNMAP operations (reads and writes) may increase beyond acceptable levels. Disable UNMAP operations from the host or set the thin-enabled setting to false (this rejects unmaps from the host.)

This article talks to an issue introduced in the new UDCOM feature that tracks lost pings count not being aged properly leading to the affected path not being used for IO traffic.

After a power outage, Management server reboot, or if the Management Console Service is restarted while the VPN is down, VPLEX reports "unreachable directors"

During the I/O forwarding phase of NDU, VPLEX might experience a total cluster outage If an Initiator logs into the same target port with different nPortId's. In a GenU action, if an initiator logs into the same target port with a different nPortId, this can also impact the GenU. This article is asking users to ensure that if they are using NPIV, that they enable persistent FCID on their SAN Switches so that when host HBAs log back in during the NDU, or if a host logs out and back in during a GenU, they do so with the same FCID they had previously.

The checksums of the package file do not match due to the parent directory folder owner:group value incorrect.

This article talks about how to solve an error message seen while listing RecoverPoint context listing in VPLEX.

After an upgrade to GeoSynchrony 6.0 Service Pack 1 Patch 2 (6.0.1.02.00.03), distributed virtual-volumes have a service status of "disconnected". This will not affect IO, and the customer should not see DU due to the issue.

This KB article outlines how to identify a 'proceed conditionally' nmg/117 event for Cluster Witness

This article explains the procedure to open a Service Request (SR) using the Dell support page. Get help fast for your Dell device. No more waiting on hold. No more tech headaches. Dell makes it simple to fix problems, schedule repairs, or get support—right from your device or our support website.

Explore the Dell End of Service Life (EOSL) and End of Life (EOL) list for converged infrastructure, storage, and storage networking products. Access End-of-Life documents for hardware, software, and firmware release and service dates

This article explains how to assign an Initial Company Administrator.

VPLEX logs show "‑port 70 fc‑xx (xx‑FCxx): frame dropped: command 0x18." Caused by an FC‑Extended or FC‑Basic Link Service (0x18) not in FC‑LS‑2, to RDP polling

This article talks to the event of the /cores partition of the VPlex director file system filling up space.

This article explains how to promote Company Administrators.

This article explains Dell guidelines on company administrator assignment.

This article talks to the issue where when a leg is reattached to a mirror the show-use-hierarchy command is reporting that there is no device with that name.

When PowerPath for Windows version 6.1 is installed on Windows Server 2016, validation alerts indicate that many drivers have dates earlier than the OS, because the PowerPath release predates the OS.

This article addresses the XCOPY failure when using source and target VPLEX local volumes across clusters.

This article talks to when a virtual volume and distributed device (DD) shows major failure whereas the extent and DD component went to critical failure state and what to do.

This KB article is a list of technical documents and videos produced by Dell Technologies.

Troubleshooting steps when the AMP connectivity-status reports "unreachable" and/or when registering an AMP fails with the error, 'Failed to ping AMP....Cause: Unable to connect'.

This article discusses what to do if, during the running of NDU precheck, the script reports that the active metavolume legs are on the same array.

How to find the serial number, product ID, or Product Serial Number Tag (PSNT) that is required to open a service request or support case for Dell Storage and Data Protection hardware products.

This article talks to an error seen when attempting to start a data migration and how to workaround the issue.

This article provides information about VPLEX Storage Replication Adapter (SRA) incompatibility with VPLEX and Metro node Clusters.

This article walks through the process of lowering the Java's high CPU utilization percentage. This can be done by restarting the management console.

Version Mismatch between the management server and directors causes all storage volumes to report their 'Operational Status' and 'Health State' as 'unknown'.