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ProSupport for Solutions - Video Conferencing bundles are designed to enhance conference room experiences for hybrid work with modern Teams or Zoom meetings. See the section of each component for information and support resources.
Updated: May 06, 2025
ID: 000294082
Learn about the Video Conference Room Solution (VCRS) whiteboard touchscreen not working under Microsoft Teams Rooms (MTR).
Updated: December 19, 2025
ID: 000351198
This article provides the required steps to reimage a Teams Room or Zoom Room device for the Video Conferencing Room Solutions (VCRS bundle) on a Dell OptiPlex 7000 or 7080 XE Micro Form Factor.
Updated: August 05, 2025
ID: 000269681
This article provides information about a generic error "Microsoft Teams Room device isn’t certified" message that is displayed while setting up Dell Video Conferencing Room Solutions (VCRS) for the first time.
Updated: August 05, 2025
ID: 000256896
Dell Digital Delivery remediation is available for a Use After Free vulnerability that could be exploited by malicious users to compromise the affected system.
Updated: August 20, 2024
ID: 000222292
Dell Digital Delivery remediation is available for a buffer overflow vulnerability that could be exploited by malicious users to compromise the affected system.
Updated: August 20, 2024
ID: 000222536