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Dell PowerFlex Family: Product Documentation
This article provides links to documentation for PowerFlex Rack, PowerFlex Appliance, PowerFlex Custom Node, VxFlex Ready Node, PowerFlex Software, PowerFlex for AWS, PowerFlex for Azure and CloudLink.
Updated:  May 07, 2026 ID: 000308007
PowerFlex 3.x How to Manually Upgrade VxFlex Manager Without Secure Remote Services
Offline upgrade of PowerFlex (VxFlex Manager) appliance
Updated:  May 07, 2026 ID: 000180905
PowerFlex: How to Power On\Off a Powerflex Appliance
This article explains step by step the procedure to power off a PowerFlex appliance
Updated:  May 08, 2026 ID: 000350572
PowerFlex: Watchdog Timer Expired Error ASR0000
ASR0000 appears when the hardware watchdog timer expires after iDRAC Service Module communication ends, caused by loss of iDRAC‑host OS connectivity, such as a powered‑off host or a degraded module.
Updated:  May 08, 2026 ID: 000219431
PowerFlex: Operating System (OS) Support Matrix
Lists supported Linux and Windows OS releases—Ubuntu LTS, Red Hat Enterprise Linux, Oracle Linux, SUSE SLES—and maps them to PowerFlex versions, showing supported components (MDM, SDC, SDS, SDR, SDT).
Updated:  May 08, 2026 ID: 000272738
PowerFlex: SDS device stuck in "Remove-pending" state after removal operation
SDS devices stay in "Remove-pending" state for a long time after issuing a device removal command. This problem can manifest after removing one or more SDS devices.
Updated:  May 08, 2026 ID: 000183050
PowerFlex 3.5: How to manually upgrade PowerFlex Manager
Offline upgrade of PowerFlex Manager How to manually upgrade PowerFlex Manager without Secure Remote Services.
Updated:  May 08, 2026 ID: 000183041
PowerFlex 3.6 End of Support June 30, 2025
This Article is to raise customer awareness that PowerFlex 3.6 and its subcomponents, like PFxM 3.8, is going End of Standard Support (EoSS) on June 30, 2025.
Updated:  May 08, 2026 ID: 000334125
PowerFlex: How to Upgrade CISCO Nexus Switches from NX-OS 9.3.x to NX-OS 10.x
Use the procedures in this section to upgrade the Cisco Nexus switches from NX-OS 9.3.x to NX-OS 10.x.
Updated:  May 08, 2026 ID: 000315141
PowerFlex: How to Perform MVM Cleanup and Space Reclamation
This article explains how to reclaim space on the Management Virtual Machine (MVMs).
Updated:  May 08, 2026 ID: 000348682
PowerFlex 3.X: Add SDC command causing MDM panic and failover
Once performing add SDC command (scli --add_sdc <IP>/<guid><name>), MDM failover occurs
Updated:  May 08, 2026 ID: 000182722
PowerFlex: Gateway high availability connection not trusted
Gateways configured for high availability using HAProxy and Keepalive, with a virtual IP address (VIP) HAProxy certificate's Common Name (CN) differs from the address used to access the Gateway.
Updated:  May 08, 2026 ID: 000182613
PowerFlex: get_info logs from Gateway fails when the file system on which the /tmp resides is created with ftype 0
Collecting get_info logs from Gateways Fails with Error: The logs file in node x.x.x.x was not found running command.LogCollectionCommand.
Updated:  May 08, 2026 ID: 000182487
PowerFlex 4.X: How to Manually Clear Stuck Alerts from PowerFlex Manager UI
Alerts remain stuck in the PowerFlex Manager UI when the service or MDM that generated them is no longer active. This results in the UI being unable to clear them.
Updated:  May 07, 2026 ID: 000220827
PowerFlex: How To Collect Logs from Various Platforms In PowerFlex
The document contains information about how to collect different kinds of logs in PowerFlex. It helps the user to know why these logs are required and what information they hold.
Updated:  May 07, 2026 ID: 000205078
PowerFlex 4.X: How to Perform a Graceful Reboot on PFMP MVM Management VMs
Details the graceful reboot of PowerFlex Management Platform (PFMP) VMs for version 4.X, including labeling, draining, and rebooting MVMs while keeping two nodes active and checking PostgreSQL health. In the scope of this procedure, MVM1 is the postgres Leader. It is drained and rebooted last.
Updated:  May 07, 2026 ID: 000225550
PowerFlex 4.X: How to Change ESXi Host and vCenter Root and Admin Passwords
This article details three ways to change the ESXi host root password; by vSphere Client, ESXi shell, or System Customization. The article also details how to update the vCenter admin passwords.
Updated:  May 07, 2026 ID: 000324321
Dell PowerFlex Software: Technical Documentation
This article provides links to PowerFlex software technical documentation.
Updated:  May 07, 2026 ID: 000314729
PowerFlex: VMware ATS miscompare errors reported when deploying multiple VMs from a Content Library on a single datastore
Virtual machine (VM) deployment from a Content Library (CL) takes a long time. ATS miscompare errors are seen in the vmkernel.log.
Updated:  May 07, 2026 ID: 000194554
PowerFlex: Top Dial Home Events and Alert with Recommended Action
Top PowerFlex Software and Hardware Dial Home Alerts; PowerFlex
Updated:  May 07, 2026 ID: 000184617
CSM: CSI Driver for PowerFlex: Mount fails with "Mount point already in use by device"
Container Storage Modules (CSM) Container Storage Interface (CSI) Driver for PowerFlex: Mount fails with "Mount point already in use by device."
Updated:  May 07, 2026 ID: 000184742
PowerFlex 3.0: Unable to upgrade ScaleIO. Validate node fails during Query phase
Unable to upgrade ScaleIO. Validate node fails during Query phase
Updated:  May 05, 2026 ID: 000174436
PowerFlex Device has fixed read errors
SDS devices have errors stating "Device has fixed read errors."
Updated:  May 05, 2026 ID: 000174344
PowerFlex SDC lost access to one SDS due to Duplicate IP MULTIPLE_SDC_SDS_CONNECTIVITY_CHANGES
Multiple SDC lost access to one SDS due to Duplicate IP, and event MULTIPLE_SDC_SDS_CONNECTIVITY_CHANGES is log.
Updated:  May 05, 2026 ID: 000173745
PowerFlex: 3.0.1 Unable to add new SDC in the PowerFlex Cluster. New SDC does not show up in Frontend tab.
PowerFlex: 3.0.1 Unable to add new SDC in the PowerFlex Cluster. New SDC does not show up in Frontend tab.
Updated:  May 05, 2026 ID: 000173533
PowerFlex: Unable to Add Partitioned Device to an SDS
Unable to Add Partitioned Device to an SDS
Updated:  May 05, 2026 ID: 000171455
ScaleIO: ESXi devices logging: "IEC page to device "eui.xxx" has bad pagecode: 0x0"
ScaleIO: ScaleIO devices on ESXi are logging following error: "IEC page to device "eui.xxxxxxxxxxxxxxxxxxxxxxxxx" has bad pagecode: 0x0"
Updated:  May 05, 2026 ID: 000171175
PowerFlex: adding device Error in trace logs Time budget exceeded" and IO_HARD_ERROR
Problem adding new devices in VxFlex OS (ScaleIO). Error in trace logs says "Time budget exceeded" and IO_HARD_ERROR
Updated:  May 05, 2026 ID: 000170896
CSM: CSI Driver for PowerFlex: Node pods are stuck in a CrashLoopBackOff state
Container Storage Modules (CSM) Container Storage Interface (CSI) Driver for PowerFlex pods are stuck in CrashLoopBackOff state with error "could not find given NAS server by name."
Updated:  May 05, 2026 ID: 000288040
PowerFlex 4.X: How to Replace Drive using PFMP Wizard
This article explain how to replace a failed drive in a deployed node. PowerFlex Manager supports the replacement of SSD and NVMe drives for PowerFlex storage-only nodes and hyperconverged nodes.
Updated:  May 05, 2026 ID: 000382343