HYPERMAX OS 5977

This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Datacenter Infrastructure products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.

Dell has a Customer Replaceable Unit (CRU) program for many of our hardware systems. The CRU program allows customers to replace designated hardware components. For a list of the hardware components that are designated as CRU for a specific hardware system, go to the Dell Warranty and Maintenance Page.

Learn how to find serial numbers for PowerMax and VMAX storage arrays. Discover multiple methods, including stickers, web administrative interface, and command-line interface.

AIX Oracle cluster node fails over and reboots when a PowerMax director is brought down. This KB provides a solution to avoid this situation if there is MPIO or VxDMP multipathing. It does not apply to PowerPath where another mechanism is designed to avoid this issue.

Explore the Dell End of Service Life (EOSL) and End of Life (EOL) list for converged infrastructure, storage, and storage networking products. Access End-of-Life documents for hardware, software, and firmware release and service dates

This article provides links to several Dell Community pages.

All the masking view information is visible in SYMCLI. The customer is unable to see the masking view information for all local arrays. Within Unisphere, none of the array masking view details are visible.

Intermittent failures saving a file in a username expanded home directory when the computer account also connects to the share but cannot find the file.

Write are failing from time to time, leading to an LVM error (LVM_IO_FAIL - EWRPROTECT) for no obvious reason, as if the device was "write protected." The error was reported as: "AIX shows disk operation error on array with PowerPath. No error showed in the array…."

F080618EE-1 IDPA VSAN Stability - FW and ESXi Driver

Dell Storage Simple Support Matrices on E-Lab Navigator provide the optimal interoperability for your storage solution.

Explains how to enable SNMP notifications in Unisphere for VMAX, configure the ViPR Storage Resource Manager (SRM) server IP and port, select alert severity, and activate the alert policy.

When PowerPath for Windows version 6.1 is installed on Windows Server 2016, validation alerts indicate many drivers have dates earlier than the OS, because the PowerPath release predates the OS.

While UNREGISTERING Secure Connect Gateway from Unisphere for PowerMax 10.x, it fails with error "Authorization failure. Incorrect credentials were provided for gateway: 11.22.33.44:9443"

A curated list of technical information resources for PowerMax or VMAX mainframe host software, such as Mainframe Enablers and Geographically Dispersed Disaster Restart (GDDR).

This article explains how to assign an Initial Company Administrator.

Learn how the MyService360 services analytics dashboard integrates the Dell AIOps (formerly CloudIQ) Health Score into the Install Base views. This integration streamlines services and product health management by IT admins using the MyService360 and Dell AIOps portals. Verify supported products by portal and access helpful Dell AIOps resources.

This KB article outlines how to zone WAN-COM ports on a single engine VPlex Metro

Unable-to-Initiate-PPME-with-OR-for-VMAX3-OR-Error-SymRemoteCopyControl-failed-src-harddisk3-tgt-harddisk18-err-195-The-requested-feature-is-not-supported-for-this-microcode-or-SYMAPI-version

This article provides guidance on updating customer data on the Service Requests (SRs) or accounts. It outlines what changes can be made by customers and the account team, as well as steps for modifying information and setting up Service Request notifications.

This article explains how to promote Company Administrators.

This article explains how to synchronize the Service Processor or MMCS Windows clock with a Network Time Protocol (NTP) server.

This article explains Dell guidelines on company administrator assignment.

ViPR SRM Sev-1 Status alert received for Array-xxxxxxxxxxxx is now ACTIVE

Unisphere for VMAX: Server-0 component fails to initialize and shuts down.

During installation of host-based Unisphere, a postgres user and group is created, and this error message is seen: "Unisphere for VMAX Configuration Error. Installation will be aborted. SMAS Database timeout cannot be started"

Hosts cannot see targets and/or fcpings are not working or only working in one direction. PLOGI/LS_ACC/LS_RJT sent from one device to another are not received.

VMAX and VMAX3: IEF359I RESERVED OR BROKEN DASD DEVICE 9600 NOT VARIED ONLINE

Powermax/VMAX 3 Array vaulted when MMCS is reseated with DD director.

RE (GigE) port link drop and will not establish.