PowerFlex Software

This article details the procedure to troubleshoot power supply unit (PSU) issues that may arise on a PowerEdge Server.

This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Datacenter Infrastructure products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.

There is a security vulnerability in the log4j files that are contained on both the PowerFlex Gateway and Presentation Server. This article describes the steps to take to work around the issue.

Primary MDM and Secondary MDM event logs report upon disconnections to the other MDM cluster members. Primary MDM failover may occur.

This article explains how to troubleshoot the alert PFX00102.0000205 - The PowerFlex management platform nodes internal connectivity diagnostic failed.

The rebuild operation is not progressing while a storage pool is degraded.

This article explains how to troubleshoot the alert PFX00102.0000204 - The internal DNS lookup diagnostic failed.

During a PowerFlex Management Platform (PFMP)‑initiated firmware upgrade, the management network bond0 interface remains down, preventing the SDS node from exiting PMM. Restarting the legacy network service restores connectivity.

This article explains how to troubleshoot the alert PFX00102.0000206) The disk space diagnostic failed.

This article shows the PowerFlex release matrix, and guidance on how to correlate the various packages.

This article explains how to troubleshoot the alert PFX00102.0000202. The PowerFlex management platform is in an unstable or unavailable state that might also affect access to PowerFlex Manager. If an additional database instance fails, it can result in data loss. Avoid changing PowerFlex Manager such as adding new users, resource groups, and more because it might not be saved as expected.

This article explains how to troubleshoot the alert PFX00102.0000203 - The ETCD performance diagnostic failed.

This article explains how excessive data Role-switching causes I/O latency and errors.

After replacing the mainboard and TPM on a PowerFlex R650 server, the system may not boot because the BOSS card is missing from the boot sequence, even though BOSS and its virtual disk appear healthy in the iDRAC and BIOS.

PowerFlex Manager UI becomes inaccessible.

PowerFlex Manager Platform UI login failure - "Failure to initialize," "User has no permissions to view this page"

This article point to the step by step the procedure to power off a PowerFlex appliance from the admin guide

Multiple occurrences of the warning message might appear in the SDC log files.

You are unable to clear network alerts reported by the Presentation Server.

PowerFlex Manager generates a 2-year default self-signed SSL certificate when it is deployed. You can replace this default SSL certificate by generating a CSR, having it signed by a trusted certificate authority and uploading the signed certificate to PowerFlex Manager. If you are not using a trusted certificate authority and must renew the default self-signed SSL certificate, then you can use the following instructions.

Changing the OS Admin credential in PowerFlex Manager does not update the node’s root password, preventing connection and leading to invalid‑credential, unchanged‑password, SSH and discovery errors.

Disk devices attached or configured to SVM or SDS nodes are missing Serial Number information and are not listed in the /dev/disk/by-id directory.

Unable to upgrade the Switch OS using PFxM.

Unable to complete the add existing resource group wizard for a PowerFlex MDS system.

After manual upgrades of SVMs have been performed using the SVM_OS_Patching.zip files, PowerFlex Manager reports non-compliant for SVM.

When PowerFlex Manager is used to deploy CloudLink, the backup encryption key is not automatically created.

The cluster was undergoing a firmware upgrade performed using the Resource Group. Upgrade fails with the message "invalid byte sequence in US-ASCII."

The 4.x PFxM UI is not loading because the PowerFlex Management Platform "PFMP" pod SDNAS gateway is not in a healthy state.

Prior to PowerFlex Management Platform (PFMP) 4.8, OS conversions may fail with potential to impact data availability. Dell Technologies recommends upgrading to PowerFlex 4.8 prior to performing the OS conversions.

Some systems may have an ESXi node NTP service startup Policy configured as "Start and stop with port usage." This can lead to an issue with ESXi nodes and VMs going out of sync during builds and deployments when the NTP source is not stable. The recommended configuration is "Start and stop with the host."