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This article provides links to PowerFlex software technical documentation.
Updated: January 09, 2026
ID: 000210475
This article provides PowerEdge server troubleshooting for No Power, No POST, No Boot and No Video issues. This includes blade, rack, and tower servers.
Updated: January 05, 2026
ID: 000152161
PFxM-3.5.1-5539 with 13G HC and SO services backed up and restored to 3.7.0-7773 loses the cached network connectivity data for 13G nodes. After the restore, the 13G SO service goes into a critical and error state.
Updated: January 09, 2026
ID: 000189981
This issue may occur when "Add Resource" > "Add Node"/Node Scale Up operation is performed shortly after a "Remove Resource"/Node Tear Down. "Add Node"/Node Scale Up operation expects all server facing data interfaces for the nodes in the service to be 9216.
Updated: January 09, 2026
ID: 000189244
If PowerFlex Manager cannot find encrypted paths for some node drives in CloudLink for a service where "Encryption" is requested, the service fails.
Updated: January 09, 2026
ID: 000188941
The amount of time that it takes to complete a Rebalance is erratic.
Updated: January 09, 2026
ID: 000183387
The host is stuck entering maintenance mode for a long time with no error.
Updated: January 09, 2026
ID: 000180477
Some data is unavailable to clients following SDS disconnection and reconnection
Updated: January 09, 2026
ID: 000051576
PowerFlex: How to soft reset iDRAC 13G &14G
Updated: January 09, 2026
ID: 000019789
After upgrading the PowerFlex Management Platform from 4.0.0-161 to hotfix 4.0.0.1-169, the Resource Group Compliance Report shows no software components in the PowerFlex Manager UI.
Updated: January 09, 2026
ID: 000203532
PowerFlex Manager Platform (PFMP) crashes after restarting network services using "systemctl restart network."
Updated: January 09, 2026
ID: 000202162
When deploying a Storage-Only Resource Group on PowerFlex 5.x, the deployment wizard fails at IP reservation with error IDENTITYPOOLMANAGER.3004. The root cause is IP pools sized only for the storage nodes, without accounting for the additional MDM virtual IPs required by the deployment.
Updated: January 08, 2026
ID: 000412601
PowerFlex After the Motherboard is replaced, the node shows R740xd not VxFlex-R740xd in iDRAC.
Updated: January 08, 2026
ID: 000081547
Unable to run ScaleIO command, error: "MDM failed command. Status: Invalid session Login and try again."
Updated: January 08, 2026
ID: 000065938
The OS does not recognize a disk after adding it back into a server.
Updated: January 08, 2026
ID: 000058655
This article provides links to several Dell Community pages.
Updated: January 07, 2026
ID: 000127879
ElasticSearch Data corrupted or locked is commonly due to storage being full.
/var is where Elasticsearch data is stored.
Updated: January 07, 2026
ID: 000184668
All the masking view information is visible in SYMCLI. The customer is unable to see the masking view information for all local arrays. Within Unisphere, none of the array masking view details are visible.
Updated: January 06, 2026
ID: 000061535
SDS devices are missing data after reboot.
Updated: January 06, 2026
ID: 000211253
PowerFlex Upgrade Customer Preparation Guide
Updated: January 06, 2026
ID: 000340894
This article provides quick links to Dell PowerFlex for AWS and Dell PowerFlex for Microsoft Azure technical documentation.
Updated: January 05, 2026
ID: 000376743
SVMs would not Turn on after exiting maintenance mode.
Updated: January 05, 2026
ID: 000035615
This article describes the steps to troubleshoot a ScaleIO Cinder installation for OpenStack.
Updated: January 03, 2026
ID: 000008827
An alert is raised when a Disk Group (DG) enters a dual degraded capacity fault tolerance state, indicating that the system is at risk of data unavailability if another failure occurs.
Updated: January 03, 2026
ID: 000365825
An alert is raised when the Rebalance or Rebuild operation has been manually disabled for Device Groups (DG) in a Protection Domain (PD). This is typically done for maintenance or diagnostic purposes and should be re-enabled once the task is complete.
Updated: January 03, 2026
ID: 000365795
An alert is raised when an error is reported on a device.
Updated: January 03, 2026
ID: 000365773
Use this procedure to verify and upgrade the CPLD firmware version on PowerFlex nodes. PowerFlex Manager does not verify or upgrade CPLD.
Updated: January 03, 2026
ID: 000315068
An LDAP-enabled user gets a "no role assigned to user" error when making API calls.
Updated: January 03, 2026
ID: 000280795
After a successful PowerFlex Management Platform (PFMP) upgrade, the PowerFlex Gateway (GW) fails to proceed with the upgrade.
Updated: January 03, 2026
ID: 000274983
During PowerFlex management Platform (PFMP) deployment, one or more MVM's fail to deploy using the wizard with the following
error "HttpNfcLeaseState.error."
Updated: January 03, 2026
ID: 000264728