Dell Unity 350F DC

Information about customer replaceable unit (CRU) videos for Dell Technologies Unity products

This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Data Center Infrastructure products. Dell carefully evaluates and monitors code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.

This KB explains how to manage VNX's unisphere using an LDAP user

The Pre-Upgrade Health Check (PUHC) script fails. The tar reports 'This does not look like a tar archive' and header errors, caused by the browser incorrectly decompressing the tar.gz file.

A Dell Unity software upgrade fails with 'Health Check Error:check_replication_health_2, check_replication_health_5'. The software update could also fail with 'Warning: check_replication_health_4'.

A dial home test message is sent via ConnectHome.

When a Unity system initiates a call home to open a service request for a support issue, it sends the customer's contact information along with the alert message. This simplifies the process for Technical Support engineers to contact the appropriate individuals. Up-to-date contact information ensures that Technical Support has the most accurate information for contacting the customer in response to a support issue. Dell Technologies recommends keeping the primary contact's information up to date in Unity Unisphere. This article shows how to do so.

When creating a Proxy NAS Server, if the NAS Server name contains spaces, the addition fails.

This article explains the "dm::check_filesystems_health_4" warning during a Unity pre‑upgrade health check (PUHC). The PUHC indicates potential file system issues to review before upgrading. It outlines the cause, verification steps, and recommended remediation to ensure that the system is healthy before upgrading.

Call home alert 14:170050 The license has expired

A dial home alert (14:38004e) has been generated indicating that the “service” user home directory has exceeded its allocated disk space, potentially impacting system operations such as core dump file storage.

Issue: Changing attribute access to a host like read-only, R/W, or root, sends an error of having a duplicate host in the list.

Unity supports the ability to host multiple tenants on a single system for service providers who would like to isolate group of VLANs from the rest, also tenants helps admins as NAS servers belonging to same tenant will have the tenant's name visible beside each NAS server which eases the NAS servers grouping and classification. NAS servers created with access to the tenant will have access to the VLANs included in the tenant. Dell Unity’s flexible pool-based architecture also enables the ability to separate each tenant onto their own pools for separation at the drive level, if necessary.

SFTP disconnection seen post Unity Code Upgrade to OE 5.0.7 version

The file system is offline and requires recovery. This may be caused by the pool being offline. Fix the issue on the pool first. If the problem still exists, contact your service provider.

Critical alert: An I/O module in the Disk Processor Enclosure has faulted and must be replaced.

The I/O module is powered off. Try rebooting the Storage Processor (SP). If the I/O module remains powered off after a reboot, you may have to replace the I/O module. (Dell Correctable)

This article shows how to gather logs and data to diagnose Unity array performance issues.

Dell Technologies guidance to mitigate risk and resolution for the side-channel analysis vulnerabilities (also known as Meltdown and Spectre) for servers, storage, and networking products. For specific information about affected platforms and next steps to apply the updates, see this guide.

This article addresses a UEMCLI execution failure characterized by Error Code 0x6000001, where the system returns an “Operation failed” message indicating access has been denied.

This article explains the Pre‑Upgrade Health Check (PUHC) failure "platform::check_dimm_error_status_1." It also addresses a persistent PUHC fault on "SP X memory module X" in OE 5.5, even after Dual In-Line memory module (DIMM) replacement.

Dell EMC guidance to mitigate risk and resolution for the side-channel analysis vulnerabilities (also known as Speculative Store Bypass and Rogue System Register Read) servers, storage and networking products. For specific information on affected platforms and next steps to apply the updates, please refer to this guide.

This article discusses how to download and upgrade the drive firmware on all Unity arrays except the virtual UnityVSA appliance. UnityVSA is not impacted.

This article describes one cause of a "Fatal error detected" message after a Dell Unity OE upgrade.

Explore the Dell End of Service Life (EOSL) and End of Life (EOL) list for converged infrastructure, storage, and storage networking products. Access End-of-Life documents for hardware, software, and firmware release and service dates

How to configure password-less SSH access in Unity.

How to handle the Spare Drive alert message: The system could not start an automatic copy of data from one or more drives in pool Pool(x), because spare drives are not available.

This article discusses whether Unity is susceptible to CVE-2026-20833.

During file system creations or file system mounts, there is a chance of an unexpected Storage Processor (SP) reboot or a file system going offline if Tree Quotas are enabled. Sometimes, a storage processor has remained in Service Mode after the unexpected reboot.

During the Pre-Upgrade Health Check (PUHC) for a Dell Unity array upgrading to Unity OE 5.5.x or later, the check_KMIP_servers validation may fail.