VMAX

This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Datacenter Infrastructure products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.

Dell has a Customer Replaceable Unit (CRU) program for many of our hardware systems. The CRU program allows customers to replace designated hardware components. For a list of the hardware components that are designated as CRU for a specific hardware system, go to the Dell Warranty and Maintenance Page.

This article describes how to find the serial number, product ID, or Product Serial Number Tag (PSNT) that is required to open a service request or support case for Dell Storage and Data Protection hardware products.

The Dell VMAX and PowerMax enterprise storage platform families support storage-based Non-Disruptive Migrations (NDM) to migrate business-critical host systems to new storage arrays without application downtime. With the release of the PowerMaxOS 5978.444.444 code family, NDM support is added for the IBMi host platform. NOTE 1: For IBMi systems that also use Dell's native STM software toolkit (SRDF/TimeFinder Manager for IBMi), there are some additional considerations when the (optional) final step in the NDM process is done for a device-identity reset (unspoofing) of the migrated devices. Read the instructions provided below, prior to performing the identity reset! NOTE 2: The device identity reset, also mentioned as an "unspoof" operation, has implications for the next initial program load (IPL) phase after the unspoof. Read further details below.

Symmetrix VMAX Diagnostic and Realtime performance collection not happening after changing the default STP location.

This article provides estimates on scheduling lead time when booking RPS upgrades.

Explore the Dell End of Service Life (EOSL) and End of Life (EOL) list for converged infrastructure, storage, and storage networking products. Access End-of-Life documents for hardware, software, and firmware release and service dates

Unable to see array alias/custom name in Unisphere for Powermax dashboard after new installation on newly built server, showing serial number instead.

Hosts cannot see targets and/or fcpings are not working or only working in one direction. PLOGI/LS_ACC/LS_RJT sent from one device to another are not received.

This articles describes how to register the Certificate Authority (CA) provisions certificates for VMware ESXi hosts and vSphere vCenter servers for your Unity Storage.

This KB article is a list of technical documents and videos produced by Dell Technologies.

This article explains the procedure to open a Service Request (SR) using the Dell support page. Get help fast for your Dell device. No more waiting on hold. No more tech headaches. Dell makes it simple to fix problems, schedule repairs, or get support—right from your device or our support website.

This article provides links to several Dell Community pages.

Dell Storage Simple Support Matrices on E-Lab Navigator provide the optimal interoperability for your storage solution.

Write are failing from time to time, leading to an LVM error (LVM_IO_FAIL - EWRPROTECT) for no obvious reason, as if the device was "write protected." The error was reported as: "AIX shows disk operation error on array with PowerPath. No error showed in the array…."

When PowerPath for Windows version 6.1 is installed on Windows Server 2016, validation alerts indicate that many drivers have dates earlier than the OS, because the PowerPath release predates the OS.

ViPR SRM Sev-1 Status alert received for Array-xxxxxxxxxxxx is now ACTIVE

Red Hat Linux servers loses paths and applications become unavailable and in some cases reboot server

PP rpts dead paths when VMAX3 Fix 93451 is applied on VMAX3 if the PP devices are SRDF Metro devices and previously migrated from VMAX array via NDM.

AppSync cannot re-link to a mounted target device.

Dell HYPERMAX OS and PowerMaxOS Online Device Expansion (ODE) for TDEV options and supported functionality.

Determine thin device data block Pool allocation on a VMAX LUN / TDEV.

This article outlines how to properly drain Data Device (TDAT) from a VMAX1 and VMAX 2 array thin Pool.

Learn how the MyService360 services analytics dashboard integrates the Dell AIOps (formerly CloudIQ) Health Score into the Install Base views. This integration streamlines services and product health management by IT admins using the MyService360 and Dell AIOps portals. Verify supported products by portal and access helpful Dell AIOps resources.

Symmetrix and VMAX: Lock 248 on the Symmetrix array not allowing configuration changes.

NetWorker Snapshot Management (NSM) backups may fail with Error relinking snapvx snapshot to target: Unable to perform action Link on SnapVX snapshot, error SYMAPI_C_ACCESS_DENIED.

This article assists users when receiving an email alert from EMCSRDFAAlerts@emc.com.

This KB article outlines how to zone WAN-COM ports on a single engine VPlex Metro.

This article explains how to assign an Initial Company Administrator.