Articles
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This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Datacenter Infrastructure products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.
Updated: January 12, 2026
ID: 000205512
This article describes the cause of and resolution for the alert "EVT-STORAGE-00025: Current cache tier size is less than what the system is licensed for".
Updated: January 12, 2026
ID: 000029068
This KB article provides best practices and configuration guidelines for applications with the Data Domain DD Boost File System Plug-In (BoostFS).
In addition, this article contains insights and tips about how the application should be configured to maximize all the benefits of BoostFS.
Updated: January 14, 2026
ID: 000206681
This KB article provides best practices and configuration guidelines for applications with the Data Domain DD Boost File System Plug-In (BoostFS).
In addition, this article contains insights and tips about how the application should be configured to maximize all the benefits of BoostFS.
Updated: January 14, 2026
ID: 000206564
This KB article provides best practices and configuration guidelines for applications with the Data Domain DD Boost File System Plug-In (BoostFS).
In addition, this article contains insights and tips about how the application should be configured to maximize all the benefits of BoostFS.
MySQL Enterprise Backup provides enterprise-grade backup and recovery for MySQL. It delivers hot, online, non-blocking backups on multiple platforms including Linux.
Updated: January 14, 2026
ID: 000206562
This article provides best practices and configuration guidelines for applications with the Data Domain DD Boost File System Plug-In (BoostFS). In addition, the article contains insights and tips on how the application should be configured to maximize all the benefits of BoostFS.
Updated: January 13, 2026
ID: 000206561
Create a new Virtual Local Area Network (VLAN) interface from either a physical interface or a bonded interface. An IP alias assigns an additional IP address to a physical interface, a bonded interface, or a VLAN.
Updated: January 13, 2026
ID: 000206148
DD HA node rebooted after panic or issue; failover occurred but interconnect and veth alias interface did not come up on alternate node.
Updated: January 13, 2026
ID: 000205462
This Knowledge Base article explains the limitations of CIFS share support on Data Domain systems regarding non windows clients.
Updated: January 13, 2026
ID: 000046837
Process overview for Data Domain Operation System (DDOS) upgrades on Data Domain "Highly Available" (DDHA) appliances.
Updated: January 12, 2026
ID: 000009653
Alert for space exceeding 90% will post even if 'critical-space-usage' is set to greater than 90%. This is expected behavior.
Updated: January 12, 2026
ID: 000012136
This article describes the steps to set and change the passphrase on a Data Domain (DD) system.
Updated: January 12, 2026
ID: 000019730
This article provides instructions for collecting a PowerProtect DD Management Center (DDMC) support bundle in versions 2.0.1.0 and higher.
Updated: January 12, 2026
ID: 000010273
The organization’s security team requires disabling password-based logins, which may include Active Directory integration and users using PIV cards.
Updated: January 12, 2026
ID: 000205456
Cleaning too often can cause fragmentation (poor locality), which negatively affects performance in all areas.
Updated: January 12, 2026
ID: 000028842
A support bundle (SUB) is a compressed archive of various log and configuration files from a Data Domain (DD). DD support and engineering use its contents when investigating issues. As a result, support agents are likely to ask for a SUB while working a support case. This article describes various methods to generate and collect a SUB and upload it for review.
Updated: January 12, 2026
ID: 000022926
This article describes how to resolve the condition where a disk drive is in a failed, absent, or powered off state.
Updated: January 12, 2026
ID: 000043773
Due to a software issue within DDOS (8.3.0.0), a daily disk failure is reported on external storage attached to systems running Protection Pool RAID (e.g DD6400)
Updated: January 12, 2026
ID: 000284599
A NetWorker VMware Protection (NVP) Virtual Machine (VM) File Level Restore (FLR) fails to mount. Instant Access restore may also fail. The error logging returns that the vProxy failed to log in in to the Data Domain because the REST service on the Data Domain is disabled.
Updated: January 09, 2026
ID: 000397486
Cloud tier cleaning will not start a quota limit that the ECS admin controls has been reached
Updated: January 09, 2026
ID: 000367373
Failover bonding on Data Domain relies on link state. If a NIC fails without link change, failover will not occur, causing possible connectivity loss if no alternate interface exists.
Updated: January 09, 2026
ID: 000184654
This article provides frequently asked questions and solutions for a DDOS upgrade.
Updated: January 09, 2026
ID: 000081005
NetBackup restores failing due to a changed SIZE_DATA_BUFFERS_DISK to 1048576 (1MB) (or a value that is similar)
Updated: January 09, 2026
ID: 000198367
To provide the air-gap feature of Cyber Recovery (CR), it ups and downs replication interfaces on Data Domain. There is a timing issue, with bonded interface configuration, that results in link status down being reported.
Updated: January 09, 2026
ID: 000202629
Interface groups can be used to control the interfaces used for DD Boost MFR, to direct the replication connection over a specific network, and to use multiple network interfaces with high bandwidth and reliability for failover conditions. All protection
system IP types are supported—IPv4 or IPv6, Alias IP/VLAN IP, and LACP/failover aggregation.
Updated: January 09, 2026
ID: 000204051
Introduced in DDOS 7.5 and DDMC in 7.11, multifactor authentication adds an extra layer of security on the protection system. It requires the security officer and system administrator to enter an RSA SecurID passcode before certain destructive commands or configuration changes are allowed.
The Multifactor Authentication panel allows the user to configure, enable, and disable multifactor authentication.
Updated: January 09, 2026
ID: 000204191
Data Domain - /data/col1/backup MTree is the default MTree that has been created for backward compatibility to older DDOS versions and is not allowed to be deleted.
Updated: January 09, 2026
ID: 000200177
When using failover bonding, the standby interface has many dropped packets. This is expected since the standby interface is not active.
Updated: January 09, 2026
ID: 000200178
DDOS can diagnose authentication issues for Active Directory from within the DD System Manager interface.
Updated: January 09, 2026
ID: 000204197
This article explains how to create a DD Boost Protocol Storage Unit using either UI or CLI.
Updated: January 09, 2026
ID: 000204264