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After a reboot, Windows non-clustered devices were not coming online when using PowerShell to online the devices. Coincidentally, the AppSync plugin was recently installed.
Updated: May 09, 2026
ID: 000184429
ExAsElasticIdxObj thread fails to start, and indexing stops the process with the error message "Got Write Lock - But Another Process Owns it."
Updated: June 01, 2026
ID: 000053666
SourceOne Console displays the error "An unexpected error has occurred" if a Native Archive folder has more than 2.1 billion items.
Updated: June 01, 2026
ID: 000054710
SourceOne Offline access retrieves HTML or RTF messages as plain text with Outlook 2016 and Offline Access 7.2 SP3 or 7.2 SP3 HF1.
Updated: June 01, 2026
ID: 000170736
Universal URL (UURL) shortcut messages are not responding to retrieval requests due to miss-configure of ExShortcut website in Internet Information Server (IIS).
Updated: June 01, 2026
ID: 000055219
Large volumes fail to close with ECS on S3. Error: Burn of volume <Volume> was unsuccessful - deleting volume from S3 storage.
Updated: June 01, 2026
ID: 000173609
Unable to delete old searches in the Discovery Manager (DM) Console. Cannot delete a collection search containing items that are failed or copying to hold folder.
Updated: June 01, 2026
ID: 000055239
Unpack_Area transaction files are truncated after upgrade to 7.2.7 and are not being processed.
Updated: June 01, 2026
ID: 000168263
Rebooting the archive server while it writes to a temporary.emxt file leaves the file behind, causing the volume to become Failed Record; this behavior is due to a software defect in the process.
Updated: June 01, 2026
ID: 000173124
SourceOne fails to convert ISYS to ElasticSearch indexes due to ElasticSearch from SourceOne was unable to communicate with the cluster.
Updated: June 01, 2026
ID: 000184607
Rebuild operation fails for Archive folder configured with ECS S3. Error: Element not found
Updated: June 01, 2026
ID: 000173294
Users see a "Cannot connect the mailbox" error when clicking View Original Message in Exchange 2016 Outlook Web Access (OWA) because Outlook on SourceOne connects by MAPI, a protocol SourceOne does not support.
Updated: June 01, 2026
ID: 000167713
Large SourceOne Email Management Searches against Elastic 6.x fail with: Search results may be incomplete. The query service is unable to start the search process.
Updated: June 01, 2026
ID: 000173623
Users see rsProcessingAborted, rsErrorImpersonatingUser and rsLogonFailed errors opening SourceOne reports because their account lacks database permissions and the browser role on the report folder.
Updated: June 01, 2026
ID: 000171370
After installing SourceOne Email Management 7.2.SP4 Hotfix 1, Web Search and Discovery Manager only perform full‑text searches; logs on workers verify this behavior, caused by a software defect.
Updated: June 01, 2026
ID: 000167463
Drive fills as index transaction files in the Index DropDir fail to unpack, causing a backlog in the Unpack_Area and logging invalid unpack‑type errors; the root cause is software defect SDR 61138.
Updated: June 01, 2026
ID: 000167251
When Single Sign-on (SSO) is enabled, Search-as shows "You do not have rights to search as this user. Access is denied," caused by an unsupported Microsoft .NET Framework 4.7 instead of the required 4.0.
Updated: June 01, 2026
ID: 000168125
Large volumes that are greater than 2GB which are on S3 storage will fail to be downloaded to be reindexed.
Updated: May 27, 2026
ID: 000200420
SourceOne owner search not returning expected results for owner based search
Updated: May 27, 2026
ID: 000189025
SourceOne Management Console provides no option in Job Management to filter jobs based on the PST Discovery or PST Archive tasks types.
Updated: May 27, 2026
ID: 000185150
SourceOne Journal Extension Domino server console log event Server name is the same than what is currently on message.
Updated: May 27, 2026
ID: 000187955
SourceOne Find - Microsoft Office Outlook .PST activity fails to add PST's with long file names
Updated: May 27, 2026
ID: 000197965
Volumes fail to close while using Microsoft Storage Replica shares for archive. Error: Unable to write file
Updated: May 27, 2026
ID: 000052677
SourceOne Email Management: Rebuild Index in Elasticsearch causes the IndexWork drive to run out of space.
Updated: May 27, 2026
ID: 000052720
SourceOne Email Management: SourceOne web search does not list the mapped folders in a Domino environment.
Updated: May 27, 2026
ID: 000055268
SourceOne Email Management - Antivirus blockage of local temp folder causes installation component to fail
Updated: May 27, 2026
ID: 000055270
SourceOne Email Management: How to create a Mapi profile when it says that it already exists.
Updated: May 27, 2026
ID: 000055298
SourceOne Index Validation fails on all IPM S1 indexes with message "Error Index not found in FolderPlan."
Updated: May 27, 2026
ID: 000188212
To From and CC fields within SourceOne Discovery Manager are empty after search completed successfully.
Updated: May 26, 2026
ID: 000192148
Users are unable to log in to SourceOne Web Search or Discovery Manager Web clients after installing SourceOne 7.2 Service Pack 10 or later.
Updated: May 26, 2026
ID: 000179898