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This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Datacenter Infrastructure products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.
Updated: April 21, 2026
ID: 000205512
This article explains that a regular Avamar client does not officially support backing up data from CIFS (SMB) and NFS-mapped network shares. Only NDMP accelerator nodes support this functionality.
There is a workaround for special situations but support is limited.
Updated: April 17, 2026
ID: 000046220
Avamar VMware clients may fail with 10007 error "Process 4018 (/usr/local/avamarclient/bin/avtar) finished Signal 9 exit - killed" due to lack of memory available on the proxy.
Updated: April 23, 2026
ID: 000059044
How to reset or regenerate certificates due to expiration (or misconfiguration).
Updated: April 23, 2026
ID: 000188770
After updating pam files to meet STIG requirements for failed login behavior, the OS admin account is locked out.
Updated: April 23, 2026
ID: 000280575
Information about an Oracle 12c recovery using Avamar: set Recovery Manager (RMAN) channel Storage Backup Tool (SBT)_LIBRARY=/usr/local/avamar/lib/libobk_avamar64.so and avtar flag file (no --label number). Run RMAN RECOVER TABLE … UNTIL TIME 'SYSDATE‑n' AUXILIARY/DATAPUMP; clear channel.
Updated: April 23, 2026
ID: 000038655
SQL redirected restore fails due to Transparent Data Encryption (TDE) being enabled on SQL databases.
Updated: April 23, 2026
ID: 000052697
An Avamar Network Data Management Protocol (NDMP) backup to an Isilon IP Address fails with "Unable to establish data connection to address." Traffic may be blocked by avfirewall on NDMP Accelerator, or on the customer network.
Updated: April 22, 2026
ID: 000064133
SSL Library Error: 8053 SEC_ERROR_BUSY errors found in Apache error_log
Updated: April 22, 2026
ID: 000042125
This article lists which settings to adjust if the default setting for File Level Restore (FLR) browsing is not sufficient.
Updated: April 22, 2026
ID: 000023179
RecoverPoint for Virtual Machines (VMs) 6.0.3.1 and later are qualified with VMware vStorage APIs for Data Protection (VADP) backup solutions.
However, sometimes protected Virtual Machines may see Snapshot consolidation errors or Virtual Machine (VM) restarts, during backup operations.
Updated: April 22, 2026
ID: 000423284
An Avamar SharePoint backup fails with avmossvss Error 14046 when the SharePoint VSS Writer does not report any SharePoint components on the frontend server. Avamar cannot expand backup targets when the VSS Writer is not correctly registered or initialized.
Updated: April 22, 2026
ID: 000039443
How to find the Software Serial ID (SWID) that is required to open a service request or support case for software products.
Updated: April 22, 2026
ID: 000221319
VMware backup failed when there is a manual snapshot. The Virtual Machine (VM) shows that it needs consolidation but failed.
Updated: April 22, 2026
ID: 000192041
After upgrading to version 19.52, the Avamar Data Migration enabler (ADMe) UI Audit tab fails to load and audit.csv downloads are blocked. Logs show that the service cannot parse entries, causing a UI error.
Updated: April 21, 2026
ID: 000174343
Attempting to register a Linux Avamar Client results in the following: "Only Virtual machines are allowed to register in virtual center domain".
Updated: April 21, 2026
ID: 000062913
How to disable the Avamar UI to prevent end users canceling or initiating backups.
Updated: April 21, 2026
ID: 000156618
Virtual machine (VM) ESXi) 5.x failure; logs show ESXi VixDiskLib_QueryAllocatedBlocks errors (NBD_ERR_GENERIC) caused by Application Programming Interface (API) compliance reason.
Updated: April 20, 2026
ID: 000210227
Data Domain sends alerts that it is almost full (90-100%). This article helps to analyze the real cause, if there is any issue in deletion of files or the DD is filled up to its limit.
Updated: April 20, 2026
ID: 000068028
This article provides estimates on scheduling lead time when booking RPS upgrades.
Updated: April 20, 2026
ID: 000021599
Unable to perform Avamar VMware Image backups.
Updated: April 20, 2026
ID: 000046131
This Resolution Path for the Avamar Plugin aims to guide the Avamar backup administrators, or support engineers, through the initial steps of troubleshooting "ItemPoint with the Avamar Plugins"
Updated: April 19, 2026
ID: 000022495
This article explains the procedure to open a Service Request (SR) using the Dell support page.
Get help fast for your Dell device. No more waiting on hold. No more tech headaches.
Dell makes it simple to fix problems, schedule repairs, or get support—right from your device or our support website.
Updated: April 19, 2026
ID: 000132371
A custom user is unable to log in to the Avamar Administrator console due to the following error: "ERROR! Exit code 69: Authentication failure (Invalid password? User disabled?)".
Updated: April 18, 2026
ID: 000082377
Avamar Linux file system backups may remain in the "Waiting Client" state for approximately 30 minutes before proceeding. This behavior is caused by an SSL handshake failure due to a certificate lock directory permission issue on the client. The issue is resolved by retiring and re-registering the affected client.
Updated: April 18, 2026
ID: 000082273
IDPA Protection Storage (Data Domain) system with Cloud tier integrated usually has 3 Capacity Usage metrics, Active Tier Capacity, Cloud Tier Capacity and Total Capacity. Avamar Capacity dashboard displays total capacity on the Data Domain dashboard and not the Active Tier Capacity.
Updated: April 18, 2026
ID: 000082271
Avamar: OS account password complexity rule does not match that in the Avamar 18.2 security guide.
Updated: April 18, 2026
ID: 000081878
Avamar FLR Sudo
Updated: April 18, 2026
ID: 000081871
Avamar: The hotfix installation or upgrade procedure fails during the 'Validating GSAN version' task with "netsys::getaddrinfo by ::getaddrinfo for IPV6."
Updated: April 18, 2026
ID: 000080149
Backups and restores fail with "user has insufficient privileges" in Avamar server running DD Boost library 3.4.0 due to Data Domain Issue #209416. This issue can cause your DD Boost user to get locked as the client authentication fails on Data Domain for the backup/restore process.
Updated: April 18, 2026
ID: 000080009