ChengMing 3977

ChengMing 3977

Articles

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Refer to the information about the DSA-2019-065 and CVE-2019-3726, also known as the Dell Update Package (DUP) Framework Uncontrolled Search Path Vulnerability.
Updated:  April 30, 2026 ID: 000137022

The following article is a guide to configuring Redundant Arrays of Inexpensive Disks Controller (RAID) on a Dell computer using the Intel Matrix Storage software.
Updated:  April 19, 2026 ID: 000132392

Learn how to find your BitLocker recovery key using your Microsoft account, Active Directory, or recovery key backup to regain access to your encrypted Windows device.
Updated:  August 15, 2026 ID: 000124361

Learn how to enable or disable BitLocker with TPM in Windows, save the recovery key, encrypt or decrypt your drive, and troubleshoot common BitLocker issues.
Updated:  August 06, 2026 ID: 000125409

This article explains the procedure to open a Service Request (SR) using the Dell support page. Get help fast for your Dell device. No more waiting on hold. No more tech headaches. Dell makes it simple to fix problems, schedule repairs, or get support—right from your device or our support website.
Updated:  August 03, 2026 ID: 000132371

Learn how to fix microphone feedback through speakers on your computer with these simple troubleshooting steps. Follow our guide to mute the microphone input and eliminate audio issues.
Updated:  July 29, 2026 ID: 000149193

This article provides information about basic safety precautions that everyone must take before accessing the internals of a computer or electrical equipment. Find information about how to protect against electrostatic discharge (ESD), prevent electrostatic damage to the components, and take safety precautions when lifting electronic equipment.
Updated:  July 27, 2026 ID: 000137973

This article discusses the End of Life and End of Support dates for Dell Digital Delivery and Alienware Digital Delivery, as well as options to migrate to other software delivery tools.
Updated:  July 27, 2026 ID: 000336300

The keyboard does not respond, and the keyboard clicks when typing in Windows 11 or Windows 10. This is a result of accidentally enabling Filter Keys.
Updated:  July 20, 2026 ID: 000137690

Dell BIOS recovery guide: Fix boot failure, black screen, or POST errors. Easy step-by-step instructions for hard drive and USB recovery methods.
Updated:  July 14, 2026 ID: 000132453

Learn what to do when keys in the Dell Pro Keyboard and Mouse KM5221W keyboard start to repeat by themselves.
Updated:  June 16, 2026 ID: 000216039

This article provides information about how to carry out a clean installation of the Ubuntu Linux operating system on your Dell Computer.
Updated:  June 10, 2026 ID: 000131655

WinPE 11 driver pack.
Updated:  June 01, 2026 ID: 000211541

This guide is a series of questions commonly asked about the Microsoft 365. (Formerly Office 365.) If your answer is not found here, use the website links at the bottom of the page.
Updated:  May 29, 2026 ID: 000178855

Learn how Ubuntu Linux partitions, directories, and file systems work on your Dell computer. This complete guide covers root, home, swap, EFI partitions, the full directory structure, and all 7 file types, in plain, easy-to-follow language.
Updated:  May 27, 2026 ID: 000131456

The following article provides information about the Alienware Command Center (AWCC) installation process once an Alienware peripheral is installed on a Non-Alienware device.
Updated:  May 23, 2026 ID: 000325948

The following article provides information about a failure of the Dell Pro Premium Collaboration keyboard to connect or detect the Radio Frequency (RF) Dongle.
Updated:  May 23, 2026 ID: 000311953

This article provides information about accessing and using Purchased Apps in Dell Optimizer (DO) version 6.x.
Updated:  May 22, 2026 ID: 000270498

The following article provides information about the availability of the Dolby Digital Plus codec on Dell Windows 11 based computers.
Updated:  May 21, 2026 ID: 000239726

Learn about how to locate the Dell Pro Keyboard and Mouse KM5221W USB dongle by following these step-by-step instructions.
Updated:  May 18, 2026 ID: 000214907

The following article provides information about a problem with the Dell Pro Keyboard and Mouse (KM5221W). The keyboard and mouse do not work and reports a dongle mismatch.
Updated:  May 12, 2026 ID: 000194959

See the following information for Windows 11 system requirements, upgrade availability, and scope of support provided by Dell.
Updated:  May 11, 2026 ID: 000189820

This article provides information about various methods to reset or reinstall Windows 10 on your Dell computer.
Updated:  May 05, 2026 ID: 000176966

The following article provides information about the various ways to set up a Windows Hello PIN login. Windows Hello is designed for laptops, tablets, and desktops running the Microsoft Windows 11 and Windows 10 operating systems.
Updated:  May 03, 2026 ID: 000149166

Windows Hello is a more personal way to sign in to your Windows 11 and Windows 10 devices with a look or a touch. You get enterprise-grade security without having to type in a password.
Updated:  May 03, 2026 ID: 000148929

Learn how to use Windows Push-Button Reset to restore your Windows operating system to factory settings.
Updated:  May 02, 2026 ID: 000147320

The following article provides information about how to boot to the Windows 11, or Windows 10 advanced startup options menu on your Dell computer.
Updated:  May 02, 2026 ID: 000147155

The following article provides information about how to reset Windows Hello. These steps are required if the options gray out after upgrading your Trusted Platform Module (TPM) on a Dell laptop or desktop.
Updated:  May 02, 2026 ID: 000145172

Forgot your Dell BIOS password? Learn how to reset system, admin, or HDD passwords securely with Dell Support and regain access to your device.
Updated:  May 01, 2026 ID: 000140298

Take a look at this page for a comprehensive list of the various Windows troubleshooters available to fix an array of issues.
Updated:  May 01, 2026 ID: 000139202

A hard reset is recommended as the first step to fixing many common issues. This process helps by draining residual power that may be causing the problem.
Updated:  May 01, 2026 ID: 000139016

This article provides information about how to identify and resolve issues with RAID on a Dell computer.
Updated:  April 30, 2026 ID: 000137791

The following article takes you through several methods for removing Applications, Programs, and Updates in the Windows 11, and Windows 10 operating system.
Updated:  April 30, 2026 ID: 000137586

The following article is a guide to the Microsoft Configuration (MSCONFIG) utility in Windows 11 and Windows 10 operating systems on Dell Laptops and Desktops.
Updated:  April 30, 2026 ID: 000136771

Looking for Dell replacement parts or Dell laptop parts? Find Dell computer parts and spare parts online. Learn how to use the Dell support page to buy Dell parts.
Updated:  April 30, 2026 ID: 000136422

This article is a guide to clear the cache and browser history for common browsers. Browsers that are used on Dell computers with the Windows 10 and 11 operating system.
Updated:  April 30, 2026 ID: 000136315

This article is a guide to the various types of solid state drive (SSD) that fit in the PCIe connector on your motherboard. This guide also explains what is involved in using such a drive as your main boot driver on a Dell computer.
Updated:  April 28, 2026 ID: 000132410

What surge protectors are, how they work, and why they are essential for protecting your electronics from power surges. Find out how to choose the right surge protector and understand their lifespan.
Updated:  April 28, 2026 ID: 000145629

The following article shows you how to fix Window Autopilot Domain issues after replacing parts or receiving a computer replacement. This applies to computers that run Windows 10 and Windows 11.
Updated:  April 19, 2026 ID: 000132036

This article details the types of ports and connectors that you can find on a computer. Computers that Dell is shipping or has shipped in the last 15 years. We also provide a guide to the older color code convention for ports and connectors.
Updated:  April 19, 2026 ID: 000132029

The following article provides information about updating the BIOS on your Dell desktop or laptop running Ubuntu or some other type of Linux.
Updated:  April 19, 2026 ID: 000131486

The following article provides information about how to identify and resolve a wireless network issue on your Dell laptop or desktop with Ubuntu Linux installed.
Updated:  April 19, 2026 ID: 000130686

Having problems with sleep or hibernation on your Dell laptop or desktop? Learn how to troubleshoot Windows 10 and 11 sleep mode, hibernation settings, and power issues with solutions.
Updated:  April 19, 2026 ID: 000129843

The following article provides a step-by-step guide on how to revert a Dell computer with a custom BIOS splash screen to the default Dell Splash screen.
Updated:  April 19, 2026 ID: 000129832

The following article provides information about accessing the Unified Extensible Firmware Interface (UEFI) or BIOS with Microsoft Windows 10 or 11 on a Dell computer.
Updated:  April 19, 2026 ID: 000126121

This article provides information about what memory issues can be seen and how to troubleshoot them on a Dell Desktop computer.
Updated:  April 19, 2026 ID: 000126068

This guide explains how to check your computer's components list online. This includes hardware, software, and services purchased with the computer.
Updated:  April 19, 2026 ID: 000125283

Reset BIOS, CMOS, or NVRAM on your Dell system with easy, step-by-step methods to fix boot issues and restore default settings
Updated:  April 19, 2026 ID: 000124377

When you want all the wireless connections (Wi-Fi, Bluetooth, or Mobile Broadband) turned off, you turn on airplane mode.
Updated:  April 19, 2026 ID: 000124347

This article provides step-by-step instructions on how to boot into safe mode in Windows 11 or Windows 10.
Updated:  April 19, 2026 ID: 000124344

This article provides information about how to resolve an issue with the Extensible Firmware Interface (EFI) Bootloader for the Windows 10 and 11 Operating Systems. Where the bootloader is not booting correctly on a GUID Partition Table (GPT) Hard Drive.
Updated:  April 19, 2026 ID: 000124331

Update your Dell BIOS using a USB drive when Windows won't boot. Quick F12 menu method for emergency BIOS flashing.
Updated:  April 19, 2026 ID: 000123870

The following article takes you through optimizing your computers performance and stability by disabling start-up items.
Updated:  April 18, 2026 ID: 000122786

Learn how you can fix the issue of extra or "ghost" monitors showing up in your Windows Display Settings.
Updated:  April 18, 2026 ID: 000108307

This article details Microsoft's announcement to end support for Windows 10 on October 14, 2025. Learn how to upgrade to Windows 11 or purchase a new device capable of running Windows 11.
Updated:  March 10, 2026 ID: 000308496