Dell Server 9712a

The article describes how to troubleshoot network connectivity issues for network cards.

This article provides links to download Dell trial 30 and 90-day evaluation license collection including iDRAC Enterprise, iDRAC Datacenter, Chassis Management Consoles (CMC) Enterprise, OpenManage Enterprise, and OpenManage Integration.

This article provides information about how to use the LCC to deploy a supported OS.

This article describes how to view and clear the system event log (SEL) in System Setup.

This article shows how to use and set up the virtual media function of Integrated Dell Remote Access Controller (iDRAC) 6, 7, 8, or 9.

PowerEdge Server catalogs are an aggregation of all bundles and Dell Update Packages' metadata used by Dell OpenManage Repository Manager, Dell OpenManage Enterprise, and other tools for listing the current versions of software and firmware for respective servers and devices.

PowerEdge 17th Generation Servers with Delta Power Supplies may not show correctly in iDRAC UI and SEL logging after AC cycle.

Dell PowerEdge servers with common design components are grouped into generations, for example PowerEdge 17th generation servers, 16th generation, 15th generation, or 14th generation. This article provides general guidance for PowerEdge server model naming convention to identify the generation and common components. This article also lists all PowerEdge servers by model including type, CPU, generation, and remote management components.

This article explains what disk errors PDR1001 and PDR3 mean on Dell PowerEdge servers and the best practices to resolve these issues. By understanding these alerts and acting promptly, you can maintain storage health, prevent downtime, and protect critical data.

This article provides steps to troubleshoot a chassis intrusion, chassis open message for PowerEdge servers.

PowerEdge connected Dell NVMe SSDs with the Limited Retry (LR) bit set may experience an increase in failures due to elevated media and data‑integrity error rates.

PowerEdge systems may not always log downgraded PCIe links in LifeCycle (LC) or system event logs (SEL).

Micron 9550 E1.S solid state drives (Dell part numbers HRF8G, 2G1RR) can fail a short Device Self‑Test (DST) if the DST log (Log ID 0x06) is read within 2 seconds of start due to a bad pointer.

Encountering PR8 errors in the LifeCycle (LC) log when using a BlueField-3 (BF3) Data Processing Units (DPU) card (DPN: HFWRM).

Dell Micron 7450 and 7500 Non-Volatile Memory Express solid state drives may encounter drive initialization failure due to a firmware issue, resulting in the solid state drives being unrecoverable.

This article provides information about the LIC008 error seen when importing the IDRAC License.

This article provides information about CPU Machine Check errors and common causes and proper handling when errors are seen.

Using the Linux command "lspci -vvv" on PowerEdge XE9685L, the "LnkSta" value of the NVIDIA ConnectX-7 device is shown as "downgraded."

PowerEdge servers crash with PCIe fatal errors while updating Kioxia CM6 NVMe drive firmware.

This article presents opportunities to understand and troubleshoot some common causes of fan noise in a PowerEdge server. It is also relevant for 100% fan speeds.

This article describes how to find the iDRAC's current MAC address.

Dell solid state drive (SSD) fails after system reports low environment operating temperature.

This document describes the objects and equipment used by Customer Engineers (CEs) when on-site. Please check and prepare in advance.

In some migration scenarios, the OpenManage Enterprise 4.0 target import operation may fail with an error 'Failed to decrypt backup archive' during migration. Use the following article to help in troubleshooting this scenario and various ways to address the failure.

When in a SNAPI enabled configuration, the Dell Mellanox Ethernet and InfiniBand NICs may display 0000:0000:0000:0000 as the virtual node GUID for the second partition.

Firmware upgrades to Broadcom network devices may fail with a "libpci.so: Cannot open" error when run from a Smart Bootable ISO image created with Dell Repository Manager 3.x.

This article provides three methods to confirm the SSD Piece Part Identification (PPID)

When creating a Power Control job from OpenManage Enterprise and the following wizard options are selected Power Options: Power Cycle and 'Shutdown OS First' box is checked results in the target host systems being ForceReset.

Troubleshooting steps for the VMware vCenter unable to register to Dell OpenManage Enterprise plug-in for VMware vCenter (OMEVV) because another instance is already registered.

OpenManage Enterprise (OME) Services plug-in may not show a device, or the device is in staging status.