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This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Data Center Infrastructure products. Dell carefully evaluates and monitors code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.
Updated: June 22, 2026
ID: 000205512
This article documents the solution to the NetWorker Management Console (NMC) installation failure to start the gstdbinit process.
Updated: May 27, 2026
ID: 000182930
Virtual Machine (VM) restore fails, and VM disk file is removed or zeroed out during VM restore operation. The vProxy VM was vMotioned in VMware due to VMware Distributed Resource Scheduler (DRS) settings.
Updated: June 28, 2026
ID: 000215502
This article provides a general overview of how to upgrade the NetWorker VMware Protection (NVP) vProxy appliance.
Updated: June 28, 2026
ID: 000197385
Instant access restore fails with Management credentials error.
Updated: June 28, 2026
ID: 000056611
Unable to clear peer info and configure backup or restore jobs when nsrd and nsrexecd services are started with 'local admin' account.
Updated: June 28, 2026
ID: 000482691
NetWorker Management Console (NMC), authentication fails with an error indicating that the hostname of the NetWorker Authentication Service cannot be resolved. The login window displays messages similar to:
An error occurred while validating user credentials. Verify that the NetWorker Authentication Service is running. Could not resolve host: <hostname>
Updated: June 28, 2026
ID: 000482700
After enabling View Parallel option in NetWorker Management Console (NMC), the Tab has been split and unable to reset it back.
Updated: June 28, 2026
ID: 000481218
Hyper-V Restore Options are unavailable in NetWorker Module for Microsoft v19.14.
Updated: June 24, 2026
ID: 000478052
NetWorker Module for Microsoft (NMM) 19.11.0.3 Exchange backup fails intermittently on random nodes in an Archive DAG Cluster.
Updated: June 24, 2026
ID: 000480370
This KB article helps to find certificate properties. Certificate key length and algorithms are verified to ensure strong security, application compatibility, regulatory compliance, and successful SSL/TLS communication between systems.
Updated: June 23, 2026
ID: 000478303
How to Change NetWorker Authentication Service port Manually
Updated: June 23, 2026
ID: 000064804
NetWorker Service will start only after completing CloudBoost's initial configuration procedure.
Updated: June 23, 2026
ID: 000019358
How to change the java heap size for the NetWorker Management Console (NMC)?
Updated: June 23, 2026
ID: 000019476
Unable to install NetWorker client on Suse Linux 12 (x64) using rpm.
Updated: June 23, 2026
ID: 000052859
During Network Data Management Protocol (NDMP) backups, nsrdmpix process memory utilization increases causing the backup process or NetWorker to stop responding.
Updated: June 23, 2026
ID: 000052860
The custom provided 0-bytes length writerlist.txt file makes the writers validation steps fail in preparation of Volume Snapshot Service (VSS) backup.
Updated: June 23, 2026
ID: 000056703
Error during backup for few Exchange DB using NMM 9.0.0.3 and NetWorker 9.0.0.3. The Exchange Server is version 2013.
Updated: June 23, 2026
ID: 000056707
Unable to start lmgrd (Dell Technologies License Server).
Updated: June 23, 2026
ID: 000201093
When a vault Data Domain fills up, symptoms include high capacity usage, poor deduplication, and expiration failures. The root cause is inadequate capacity planning, improper backup configuration, and unchecked saveset accumulation across DD, NetWorker, Avamar, and Cyber Recovery.
Updated: June 23, 2026
ID: 000464399
The NetWorker Management Console (NMC) frequently shows an alert "Unable to connect to Data Domain DD_NAME" however, there is no observed impact to data protection operations.
Updated: June 22, 2026
ID: 000199926
In NetWorker Web UI (NWUI), save sets for traditional (non-VM) clients fail to populate during restore operations, even though backups exist and are visible using CLI or NMC.
Updated: June 22, 2026
ID: 000466577
The NetWorker VMware Protection (NVP) solution is configured for Virtual Machine (VM) backups. The NetWorker server is configured with Dynamic Association (DA) rules to identify VMs at the time of backup. The NetWorker Management Console (NMC) group "Preview All Virtual Machines" returns the following error for one or more groups "Cannot invoke "COM.legato.gst.GtValueList.Iterator()" because "children" is null"
Updated: June 22, 2026
ID: 000464593
This article discusses installation of a third-party software on NetWorker vProxy (NVP) Appliance.
Updated: June 17, 2026
ID: 000327888
NetWorker Module for Microsoft (NMM) Exchange DAG Database recovery fails to mount the database automatically in an alternate or Recovery Database recovery method.
Updated: June 17, 2026
ID: 000222632
This article details the steps required to access the NetWorker Management Console (NMC) after upgrading to 19.13 or later.
Updated: June 17, 2026
ID: 000334281
NetWorker Services verify if running and include stopping and restarting services (both UNIX and Windows).
Updated: June 16, 2026
ID: 000197148
How to Upgrade or Install NetWorker and Best Practices before Upgrade. Use the Solve Procedure Generator for the step-by-step process.
Updated: June 16, 2026
ID: 000080598
ADMe supports most major tape backup applications but its integration with NetWorker is considerably more tightly coupled enabling it to report detailed information related to a given tape export by leveraging its different CLI backup commands.
Updated: June 16, 2026
ID: 000195604
NetWorker Management Console 19.13.0.2 and Later Fails to Install or Upgrade on Windows system.
Updated: June 16, 2026
ID: 000456525