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37 out of 37 shown
After a reboot, Windows non-clustered devices were not coming online when using PowerShell to online the devices. Coincidentally, the AppSync plugin was recently installed.
Updated: October 30, 2025
ID: 000184429
Data Protection Advisor agent on Windows fails to register with the application server due to error HTTP response code is 403
Updated: September 10, 2025
ID: 000184051
This article provides a way of restoring database from a primary or a secondary Data Domain using product such as Oracle Recovery Manager (RMAN) Agent and DDBEA.
Updated: April 01, 2026
ID: 000185676
The Data Protection Engine (DPE) plugin cannot operate on vCloud Director (vCD) 10.4.1, causing URLServiceException 02105 and 403 with NullPointerException logs; cause is vCD 10.4.1 unsupported.
Updated: March 31, 2026
ID: 000211494
How to configure Systems Applications and Products Intelligent Query (SAP IQ) Database with NetWorker Module for Databases and Applications (NMDA) version 19.x.
Updated: March 17, 2026
ID: 000219292
The `ddbmdb2adutil LOG` command is slow to update the retrieved log.
Updated: March 03, 2026
ID: 000228704
This Article describes methods for identifying and treating problems related to the media database, as well as best practices for maintenance and protection.
Updated: February 02, 2026
ID: 000223518
The following is a process for performing a redirected restore using the RMAN Agent.
Updated: January 22, 2026
ID: 000192197
Summary: How to upload support materials or dumps to a Dell-Managed File Transfer (MFT) or Direct EMEA File Transfer (DEFT) server. Secure File Transfer Protocol (SFTP) or HTTPS protocols must be used. A temporary MFT or DEFT account must be created.
Updated: January 13, 2026
ID: 000228336
Welcome to the Avamar Data Migration enabler (ADMe) landing page.
Updated: November 20, 2025
ID: 000182609
Avamar NDMP (Network Data Management Protocol) backups of NetApp fail with Signal 11 (segmentation fault) when the NetApp inode list for backup history exceeds RAM. Fix: reduce dataset size or enable stream-disk-buffer.
Updated: October 29, 2025
ID: 000207261
When backing up NetApp volumes, the backup fails in the initialization phase. When avtar tries to read the inode.dir.map from previous backup, it terminates with Fatal signal 11 due to high memory usage.
Updated: September 29, 2025
ID: 000202089
Avamar Proxy Deployment Manager is failing during the Create Recommendation process. - Error connecting to mc service.
Updated: September 18, 2025
ID: 000214602
After filling all the parameters, and clicking the Apply button, an error message is received after 4-5 minutes when configuring a new LDAP in AppSync. The CPU and RAM remain high.
Error message received when LDAP configuration fails: org.jboss.resteasy.client.exception.ResteasyInternalServerErrorException: HTTP 500 Internal Server Error
Updated: September 10, 2025
ID: 000228907
Client creation wizard fails with host is not valid error due to name resolution issues.
Updated: August 22, 2025
ID: 000056655
How to Upgrade or Install NetWorker and Best Practices before Upgrade. Use the Solve Procedure Generator for the step-by-step process.
Updated: June 18, 2025
ID: 000080598
The size of the Storage Group (SG) returned by the system application Programming interface (API) does not match with the public API.
Updated: April 22, 2025
ID: 000224178
The PowerProtect Data Manager appliance is used to protect the Linux File Systems in the environment. The Linux file system Agent installation script (install.sh) does not complete the installation indicating the lsb_release command is not found.
Updated: February 05, 2025
ID: 000206924
/tmp file system marked as not detected after upgrading to PowerProtect Data Manager 19.13 file system agent, in both AIX and LINUX.
Updated: January 29, 2025
ID: 000215297
Unable to edit protection policy in PowerProtect Data Manager 19.13. When trying to edit protection policy, the policy times out on the assets tab.
Updated: January 29, 2025
ID: 000215135
Jobmonitor data request failing for Data Protector server with timeout due to "omnicellinfo" command.
All other requests are running successfully.
Updated: January 20, 2025
ID: 000182957
DB2 Log Retrieval fails Causing both Backup and Restore failures
Updated: October 23, 2024
ID: 000223550
vmir Error <42570>: Query create VM failed to start with error: RuntimeFault.summary
"A general runtime error occurred. Key provider NKP1 is not compatible with host
Reason the host does not support Native Key Provider because it is not in a cluster"
Updated: October 23, 2024
ID: 000213173
The system report "Backup SLA Summary By Client" is only showing the colour red for all columns instead of green and red.
Updated: October 22, 2024
ID: 000185584
PowerProtect Data Manager OS unable to discover a vCenter. Discovery Job Error: 500 unable to find a valid certification path to the requested target.
Updated: October 16, 2024
ID: 000227955
A proxy stuck in Maintenance Pending can be due to the proxy being considered in-use due to reservation leak. Therefore any precheck does not pass. The result of this message is that the customer cannot perform actions such as Enable, Disable, Redeploy, or Delete the VM Direct Protection Engine or NAS protection Engine.
Updated: October 16, 2024
ID: 000226512
This article applies to PowerProtect Storage Direct deletions failures on version 19.13.
Updated: March 14, 2024
ID: 000222080
Solaris OS file system backup fails after a few hours of execution with broken pipe errors.
80319:save: Aborting session channel connection (97) to XX.XX.104.92
Updated: December 20, 2023
ID: 000217740
Starting with Avamar 19.8 we have added a new parameter under mcserver.xml that can be used to modify the SMTP Port for CONNECTEMC EMAIL notifications. However, the SMTP Port used by default is 587.
Updated: November 03, 2023
ID: 000209863
PPDM NAS share backup fails with error code ABNA0030 due to share name matching with one of the default directories contained in the root ( / ) file system of the docker container.
Updated: September 22, 2023
ID: 000215712