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This page explains the difference between drivers and firmware and how to update them on Dell PowerEdge Servers using different methods.
Updated: December 02, 2025
ID: 000128194
This article provides guidance for the Dell System Update (DSU).
Updated: October 21, 2025
ID: 000130590
Dell Update packages (DUPS) and Inventory collector DUPS in Server update utility fail to run in the Microsoft Windows Operating System (OS).
Updated: November 24, 2025
ID: 000325888
Dell system update (DSU) 2.0.2 fails to run nonenglish Microsoft Windows Operating Systems (OS)
Updated: September 09, 2025
ID: 000212639
Running Dell System Update (DSU) 2.0.0 for ESXi may fail with catalog download errors due to VMware ESXi 7 Update 3 adding default rulesets to block outgoing HTTP or NFS connections.
Updated: August 14, 2025
ID: 000205743
This article explains the procedure to open a Service Request (SR) using the Dell support page.
Get help fast for your Dell device. No more waiting on hold. No more tech headaches.
Dell makes it simple to fix problems, schedule repairs, or get support—right from your device or our support website.
Updated: July 31, 2025
ID: 000132371
Dell System Update (DSU) may keep offering a version 6.00.22 update for AMD SMBus Driver v5.12. This causes AMD Chipset v6.0.22 DUP to keep attempting to update while the host remains noncompliant.
Updated: July 14, 2025
ID: 000228147
Various Dell enterprise products behave unexpectedly if IPMI is intentionally disabled from communicating between the operating system and iDRAC. This can be done by disabling the "In-band Management Interface" setting in BIOS System Security settings.
Updated: July 10, 2025
ID: 000247770
DSU and SUU may not inventory any server components due to a crash caused in the invcol.exe module. Inventory Collector 24.09 and newer is no longer fully compatible with Windows Server 2016.
Updated: July 10, 2025
ID: 000251806
Performing a "yum update" check for Red Hat Enterprise Linux or SuSE Linux for Enterprise Servers updates may fail due to improper iDRAC RPM in the Dell YUM repository on linux.dell.com.
Updated: July 10, 2025
ID: 000262378
The Inventory Collector component of Dell System Update (DSU) may log a crash fault during inventory of a host running on Windows Server 2016.
Updated: July 10, 2025
ID: 000228130
Several Windows drivers may appear to not apply to a given server platform running Windows Server when running a compliance report with Dell OpenManage Enterprise or Dell System Update. This occurs when complying with a baseline based off of a Dell Enterprise Catalog older than v24.02.23.
Updated: May 06, 2025
ID: 000222717
Catalog-based updates on products like DSU, SUU, OpenManage Enterprise (OME), and DRM do not offer to install the AMD SP3 ROME Series Chipset Driver 1.07.12.1102 for PEy515 platforms or AMD SP3 EPYC Series Chipset Driver 17.20 for PEy415 platforms.
Updated: April 29, 2025
ID: 000180987
Dell System Update (DSU) 2.0.0 for VMware ESXi fails with "Inventory file not found" error if the "--use-idrac-passthrough" option is not specified at launch.
Updated: April 21, 2025
ID: 000205742
Dell System Update (DSU) 2.x on VMware ESXi fails with "Unknown error occurred" when run on 13th-generation servers instead of initially stopping due to 13G and older systems not being supported.
Updated: April 21, 2025
ID: 000210070
Dell License Manager 1.7 dose not work with 16G APOS SKU
Updated: April 14, 2025
ID: 000212740
This section describes how to install iDRAC Tools and use racadm/ipmitool to get logs, and install iDRAC Service Module to use Invoke-SupportAssistCollection to get logs.
Updated: January 06, 2025
ID: 000204214
This article describes how RHEL7/CentOS7 can obtain TSR logs (RACADM/ISM/IPMITOOL) locally using the command line.
Updated: January 06, 2025
ID: 000204251
The following article provides information how you can install drivers and firmware using DELL EMC System Update on Windows Server.
Updated: December 03, 2024
ID: 000116751
Dell System Update (DSU) remediation is available for a privilege escalation vulnerability that could be exploited by malicious users to compromise the affected system.
Updated: August 09, 2023
ID: 000216605
Dell EMC System Update (DSU) remediation is available for a unprotected storage of credentials vulnerability that may be exploited by malicious users to compromise the affected system.
Updated: January 11, 2022
ID: 000195007
Dell System Update (DSU) is updated to address a vulnerability that may be exploited to compromise the affected system.
Updated: March 25, 2021
ID: 000184608