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See the Suggested Quick Fixes for a desktop or laptop keyboard not working and the keyboard troubleshooting sections for help with resolving your keyboard issues.
Updated: June 10, 2026
ID: 000131432
This article details the BIOS passwords for all Dell Thin Clients.
Updated: April 19, 2026
ID: 000128600
This article explains the procedure to open a Service Request (SR) using the Dell support page.
Get help fast for your Dell device. No more waiting on hold. No more tech headaches.
Dell makes it simple to fix problems, schedule repairs, or get support—right from your device or our support website.
Updated: August 03, 2026
ID: 000132371
Learn about removal of Merling Imaging support from Wyse Management Suite (WMS) and its impact and workarounds.
Updated: July 31, 2026
ID: 000492466
Dell ThinOS 10 remediation is available for multiple vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated: July 15, 2026
ID: 000489640
Dell Client Platform remediation is available for multiple vulnerabilities addressed in Intel Platform Update - February 2025.1 advisories that could be exploited by malicious users to compromise the affected system.
Updated: June 22, 2026
ID: 000239036
This article takes you through troubleshooting if your Dell laptop AC adapter LED is off or flickering.
Updated: June 08, 2026
ID: 000141424
This article provides information about Dell ThinOS 8.x devices managed by Wyse Management Suite (WMS) expires on October 07, 2025.
Updated: May 23, 2026
ID: 000347894
This article provides more information about the Azure virtual desktop (AVD) client stops responding during a Microsoft Teams calls when using webcam or screen share in Dell ThinOS 9.
Updated: May 23, 2026
ID: 000340003
This article provides information about being unable to launch a published desktop on Azure Virtual Desktop (AVD) after updating ThinOS to 2502 with AVD 3.1 v3.1.3044.
Updated: May 22, 2026
ID: 000303827
Learn step-by-step instructions about how to upgrade a supported device from ThinOS 9 to ThinOS 10.
Updated: May 22, 2026
ID: 000297483
This article provides information about upgrading Dell ThinOS9 to Dell ThinOS10 and the audio device name changing.
Updated: May 22, 2026
ID: 000294442
The Windows Security App may alert on Dell computers about Device Security issues due to TPM.Fail or Return of Coppersmith’s Attack (ROCA) vulnerabilities.
Updated: May 21, 2026
ID: 000226832
How to manage Windows 10 IoT updates on Dell Thin Clients. Our guide helps you avoid update overload by concealing unnecessary updates with PowerShell scripts.
Updated: May 20, 2026
ID: 000224326
Dell ThinOS 10 remediation is available for multiple vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated: May 20, 2026
ID: 000463678
This article explains how to determine the commands to uninstall applications remotely using a PowerShell script delivered using Wyse Management Suite (WMS).
Updated: May 20, 2026
ID: 000222586
Discover how to leverage Unified Write Filter (UWF) exclusions on Windows 10 IoT to safeguard your monitor settings between reboots.
Updated: May 20, 2026
ID: 000222477
This article discusses why Dell ThinOS ran a network diagnostic and why it failed.
Updated: May 18, 2026
ID: 000217192
Customers can uninstall Dell ThinOS packages like, WVD/AVS, PCoIP, Citrix, Horizon, and others, using Wyse Management Suite (WMS).
Updated: May 18, 2026
ID: 000216159
This article explains how to collect the PCoIP logs including PCoIP agent level 3 log files in Dell Wyse ThinOS with PCoIP.
Updated: May 18, 2026
ID: 000216105
Wyse ThinOS AVD, RDSH, or RDP Session Window Temporarily Stops Responding After Network Interruption
An AVD, RDSH, or RDP session window may temporarily stop responding when the session is interrupted or disconnected due to network connectivity.
Updated: May 15, 2026
ID: 000202627
Check your warranty status, renewing your warranty, transferring ownership, international warranty support, expired warranty support or register your Dell product.
Updated: May 14, 2026
ID: 000132024
Some Notebooks (Latitude, Precision Mobile, Inspiron, etc…) RGBIR Hybrid sensor have webcam images that have an unusual color.
Updated: May 13, 2026
ID: 000197183
This article provides information about the Dell client drivers and downloads update release schedule.
Updated: May 13, 2026
ID: 000197092
If an M.2 SSD is installed into a unit running Dell ThinOS with eMMC storage on the motherboard, the computer fails to display any storage information for that SSD.
Updated: May 13, 2026
ID: 000196552
This article details how to resolve the symptom of video not being displayed over a USB-C cable when connected to a Wyse 5470 MTC computer.
Updated: May 13, 2026
ID: 000195608
The following article contains recommendations for Wyse Management Suite (WMS) network configuration in an 802.1x wired environment.
Updated: May 12, 2026
ID: 000195180
A ThinOS device connects to a monitor with a USB-C prioritization feature turns to black when changing the configuration from "High Data Speed" to "High Resolution."
Updated: May 12, 2026
ID: 000194575
Dell ThinOS 10 remediation is available for multiple Google Chrome browser vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated: May 11, 2026
ID: 000458101
Learn more about how to obtain product support on third-party cloud client operating systems from eLux, IGEL, Microsoft, and Teradici.
Updated: May 11, 2026
ID: 000190738
This article provides instructions to enable or disable USB boot support for Wyse thin clients.
Updated: May 11, 2026
ID: 000190465
This article provides instructions to enable or disable secure boot for Wyse thin clients.
Updated: May 11, 2026
ID: 000190449
A Wyse 5470 device may not display when using a USB Type-C cable with a Dell FY22 C, P, or UltraSharp series monitor.
Updated: May 10, 2026
ID: 000187551
This article provides information about reducing CPU and memory usage with Citrix Browser Content Redirection on Dell ThinOS 9. Learn how to configure it in Citrix Studio.
Updated: April 19, 2026
ID: 000130864
Learn how to download the latest version of Dell Wyse thin client firmware. These Dell Wyse firmware updates are run on Windows 10 IoT, ThinLinux, and ThinOS.
Updated: April 19, 2026
ID: 000126361
Effortlessly manage your Dell Wyse thin clients: Discover the versatile USB Imaging Tool matrix for easy firmware upgrades and maintenance.
Updated: April 19, 2026
ID: 000126360
This article explains the commands that must be used to add unified write filter (UWF) exclusions to preserve wireless settings across reboots when the unified write filter is enabled.
Updated: April 19, 2026
ID: 000125948
Dell ThinOS remediation is available for multiple vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated: March 30, 2026
ID: 000440831
Dell Client Platform remediation is available for an AMI BIOS vulnerability that could be exploited by malicious users to compromise the affected system.
Updated: March 23, 2026
ID: 000331782
Dell ThinOS 10 remediation is available for multiple vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated: March 17, 2026
ID: 000435801
Dell ThinOS 10 remediation is available for multiple vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated: March 03, 2026
ID: 000430056
Dell Client Platform remediation is available for multiple OpenSSL vulnerabilities within AMI BIOS that could be exploited by malicious users to compromise the affected system.
Updated: January 14, 2026
ID: 000318839
Dell Client Platform BIOS remediation is available for a Security Version Number Mutable to Older Versions Vulnerability that could be exploited by malicious users to compromise the affected system.
Updated: January 14, 2026
ID: 000250131
Dell Client Platform Firmware Update Utility remediation is available for an Improper Link Resolution Vulnerability that could be exploited by malicious users to compromise the affected system.
Updated: January 14, 2026
ID: 000227591
Dell ThinOS 10 remediation is available for multiple vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated: December 11, 2025
ID: 000400387
Dell ThinOS remediation is available for multiple vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated: December 08, 2025
ID: 000394666
Dell Client Platform remediation is available for an EDK2 vulnerability that could be exploited by malicious users to compromise the affected system.
Updated: December 04, 2025
ID: 000270384
Dell ThinOS 10 remediation is available for multiple Google Chrome vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated: November 11, 2025
ID: 000379460
This document provides additional Q&A in support of DSA-2021-088
Updated: November 05, 2025
ID: 000186020
Dell ThinOS 10 remediation is available for multiple third-party component vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated: September 29, 2025
ID: 000372932
Dell Wyse Windows Embedded System (WIE10 LTSC 2019) Security update contains remediation for an improper authorization vulnerability.
Updated: September 18, 2025
ID: 000186134
Dell Client Platforms (see impacted products listed below) require a security update to address a vulnerability within the Treck TCP/IP stack used in the Teradici Tera2 Zero Client firmware and the Tera2 Remote Workstation Card.
Updated: September 18, 2025
ID: 000185438
Dell ThinOS remediation is available for multiple vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated: September 02, 2025
ID: 000364434
Dell ThinOS 10 remediation is available for multiple vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated: August 26, 2025
ID: 000359619
Select Dell Client Commercial and Consumer platforms require an update to address an improper access control vulnerability.
Updated: August 18, 2025
ID: 000140068
Dell Client platforms require a security update to address vulnerabilities in Intel CSME, Server Platform Services, Trusted Execution Engine, Intel Active Management Technology and Intel Firmware.
Updated: August 18, 2025
ID: 000145257
Dell Client Platform remediation is available for an AMI BIOS vulnerability that could be exploited by malicious users to compromise the affected system.
Updated: August 13, 2025
ID: 000294953
Dell ThinOS 10 remediation is available for multiple ControlUP VDI Agent vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated: August 04, 2025
ID: 000350980
Dell ThinOS 10 remediation is available for multiple Google Chrome vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated: July 25, 2025
ID: 000347823
Find out more about how to clean your Dell equipment.
Updated: July 18, 2025
ID: 000133659
Dell ThinOS remediation is available for multiple vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated: June 30, 2025
ID: 000289886
Dell Client Platform remediation is available for multiple OpenSSL vulnerabilities within AMI BIOS that could be exploited by malicious users to compromise the affected system.
Updated: June 17, 2025
ID: 000269129
Dell ThinOS remediation is available for multiple vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated: June 12, 2025
ID: 000325632
Dell Client Platform remediation is available for a Tianocompress vulnerability that could be exploited by malicious users to compromise the affected system.
Updated: April 15, 2025
ID: 000270385
Dell ThinOS remediation is available for a Command Injection Vulnerability that could be exploited by malicious users to compromise the affected system.
Updated: February 25, 2025
ID: 000228350
Dell Client Platform BIOS remediation is available for a Weak Authentication Vulnerability that could be exploited by malicious users to compromise the affected system.
Updated: February 17, 2025
ID: 000258429
Dell Client Platform remediation is available for multiple OpenSSL vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated: November 20, 2024
ID: 000226215
How to push the Wyse Easy Setup Remote session configurations from Dell Wyse Management Suite (WMS) to Dell Wyse Windows Embedded Thin Clients.
Updated: October 17, 2024
ID: 000111259
Dell Client Platform remediation is available for a vulnerability in Intel® HID Event Filter Software Installer that could be exploited by malicious users to compromise the affected system.
Updated: September 24, 2024
ID: 000225684
DSA-2024-123: Security Update for Dell Client Platform BIOS for an Out-of-Bounds Write Vulnerability
Dell Client Platform BIOS remediation is available for an Out-of-Bounds Write Vulnerability in an externally developed component that could be exploited by malicious users to compromise the affected system.
Updated: June 24, 2024
ID: 000225627
Wyse ThinOS 9 process to show that the Citrix HDX Enlightened Data Transport (EDT) Protocol is Active.
Updated: June 07, 2024
ID: 000126186
This document provides instructions on how to check for the presence of the Merlin Non-Pxe boot option and how to replace it if missing.
Updated: June 03, 2024
ID: 000126177
Dell Client Platform remediation is available for an TianoCore EDK2 Vulnerability that could be exploited by malicious users to compromise the affected systems.
Updated: May 31, 2024
ID: 000219724
Dell Platform BIOS remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated: May 22, 2024
ID: 000220797
This article provides the steps when a Dell Thin Client logged in to a Microsoft Remote Desktop Server (RDS) is issued a Terminal Server Client Access License (TSCAL).
Updated: May 14, 2024
ID: 000213009
Dell Client BIOS remediation is available for an Improper Input Validation vulnerability that could be exploited by malicious users to compromise the affected systems.
Updated: April 18, 2024
ID: 000220141
Dell Client BIOS remediation is available for multiple Tianocore EDK2 vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated: April 17, 2024
ID: 000217986
Dell Dock Firmware and Dell Client Platform remediation is available for an Improper Link Resolution vulnerability during installation that could be exploited by malicious users to compromise the affected system.
Updated: April 17, 2024
ID: 000217981
Dell Client BIOS remediation is available for multiple security vulnerabilities disclosed in Intel IPU 2024.1 that may be exploited by malicious users to compromise the affected system.
Updated: April 17, 2024
ID: 000217983
Dell Client BIOS and Dell Precision Rack BIOS remediation is available for multiple Tianocore EDK2 vulnerabilities that may be exploited by malicious users to compromise the affected system.
Updated: April 17, 2024
ID: 000215643
Dell Client Commercial remediation is available for multiple vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated: February 12, 2024
ID: 000203758
Dell Client Platform remediation is available for an AMI UEFI BIOS vulnerability that could be exploited by malicious users to compromise the affected system.
Updated: December 20, 2023
ID: 000213033
Dell Client Platform remediation is available for multiple OpenSSL vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated: December 12, 2023
ID: 000211759
Dell Client Platform remediation is available for an AMI UEFI BIOS vulnerability that could be exploited by malicious users to compromise the affected system.
Updated: December 12, 2023
ID: 000216239
Dell ThinOS remediation is available for a libwebp vulnerability that could be exploited by malicious users to compromise the affected system.
Updated: December 05, 2023
ID: 000218770
Dell Client BIOS remediation is available for a Time-of-check Time-of-use (TOCTOU) vulnerability that may be exploited by malicious users to compromise the affected system.
Updated: November 28, 2023
ID: 000212817
Dell Client BIOS remediations are available for multiple improper input validation vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated: September 20, 2023
ID: 000212204
Dell ThinOS remediation is available for multiple vulnerabilities that could be exploited by malicious users to compromise the affected system
Updated: July 18, 2023
ID: 000215864
Dell Client Consumer and Commercial platform remediation is available for these vulnerabilities that may exploited by locally authenticated malicious users to compromise the affected systems.
Updated: June 08, 2023
ID: 000202194
Dell Client Consumer and Commercial platform remediation is available for these vulnerabilities that may be exploited by malicious users to compromise the affected systems.
Updated: June 08, 2023
ID: 000202319
Dell ThinOS remediation is available for multiple vulnerabilities that could be exploited by malicious users to compromise the affected system.
Updated: April 03, 2023
ID: 000211655
Dell Client Platform BIOS remediation is available for a UEFI BIOS vulnerability that could be exploited by malicious users to compromise the affected system.
Updated: March 24, 2023
ID: 000208382
Dell Client Consumer platform remediation is available for a Dell Client BIOS vulnerability that may be exploited by malicious users to compromise the affected systems.
Updated: February 02, 2023
ID: 000206038
Dell Client Consumer and Commercial platform remediation is available for these vulnerabilities that may be exploited by malicious users to compromise the affected systems.
Updated: October 20, 2022
ID: 000202475
Dell Client Consumer and Commercial platform remediation is available for these vulnerabilities that may be exploited by malicious users to compromise one or more affected systems.
Updated: October 05, 2022
ID: 000202323
Dell Client Consumer and Commercial platform remediation is available for multiple security vulnerabilities that may be exploited by malicious users to compromise the affected system.
Updated: August 11, 2022
ID: 000199279
Dell Wyse ThinOS 9.x remediation is available for an OpenSSL vulnerability that may be exploited by malicious users to compromise the affected system.
Updated: April 25, 2022
ID: 000198487
Dell Wyse Windows Embedded System remediation is available for multiple security vulnerabilities in Chromium-based Microsoft Edge that may be exploited by malicious users to compromise the affected system.
Updated: February 10, 2022
ID: 000195136
ThinLinux TL 2.2 MR4 contains remediations for multiple Intel BlueZ vulnerabilities that may be exploited by malicious users to compromise the affected system.
Updated: May 22, 2021
ID: 000181614