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This article provides the latest Integrated Dell Remote Access Controller 9 (iDRAC9) firmware version available for Dell PowerEdge servers, Datacenter Scalable Solutions (DSS), Precision Rack workstations, Storage NX network-attached storage, XC Core Systems, and XC Series Hyper-C appliances.
Updated: December 18, 2025
ID: 000178115
This article details the procedure to troubleshoot power supply unit (PSU) issues that may arise on a PowerEdge Server.
Updated: December 10, 2025
ID: 000127944
This article provides information about how to boot past the Driver Health Manager Screen.
Updated: December 23, 2025
ID: 000148089
This document highlights minimum, recommended, and latest code versions for Dell Technologies PowerEdge products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.
Updated: December 22, 2025
ID: 000227230
This article provides information about the VLT0204 error code and guidance.
Updated: December 16, 2025
ID: 000403266
PowerEdge 14G, 15G, 16G, and 17G servers skip Preboot eXecution Environment (PXE) boot when an "Unavailable" entry is last in the boot order.
Updated: December 15, 2025
ID: 000396285
It’s a common misconception that if a PowerEdge server fails to boot, doesn’t complete POST, or experiences other issues, the iDRAC will also be inaccessible. In reality, iDRAC is often still online and available to assist with troubleshooting—even if it was never configured beforehand. Leveraging iDRAC to review recent events, analyze logs, and collect a SupportAssist Collection (TSR) is critical for accelerating diagnosis and recovery.
Updated: December 15, 2025
ID: 000401536
Storage components may not be displayed, or the status may appear as Unknown after upgrading iDRAC9 firmware to version 7.20.60.50 or 7.20.70.50.
Updated: December 12, 2025
ID: 000388426
Dell Micron 7450 and 7500 Non-Volatile Memory Express solid state drives may encounter drive initialization failure due to a firmware issue, resulting in the solid state drives being unrecoverable.
Updated: December 11, 2025
ID: 000368482
If the SYSVOL share is absent from every domain controller (DC) in an Active Directory (AD) domain, AD management consoles may give an error like this:
"An Active Directory domain controller (AD DC) for the domain <domain> could not be contacted."
If Distributed File System Replication (DFSR) is used to replicate SYSVOL data, the issue appears difficult to resolve. An authoritative sync of DFSR cannot be performed without the ADSI Edit console. Fortunately, the issue can be resolved by modifying the registry on the DC with the authoritative copy of SYSVOL. A different registry modification is then performed on the other DCs.
Updated: December 10, 2025
ID: 000198564
How to debug the ESXi Machine Check Exception (MCE) purple diagnostic screen (PSOD) with an example.
Updated: December 10, 2025
ID: 000215212
This article provides information about the LIC008 error seen when importing the IDRAC License.
Updated: December 09, 2025
ID: 000353269
This article explains what a predictive drive failure (error code PDR16) means, why it occurs, and provides step-by-step instructions to troubleshoot and resolve the issue. It covers recommended actions such as backing up data, updating firmware, and replacing the disk if necessary to ensure storage health and prevent data loss.
Updated: December 09, 2025
ID: 000126418
This article provides the recommended steps to help troubleshoot memory-related events on Dell PowerEdge servers.
Updated: December 08, 2025
ID: 000304931
Learn how to create and export a SupportAssist Collection using iDRAC9 and iDRAC10 on Dell devices. Resolve technical issues with this step-by-step guide.
Updated: December 08, 2025
ID: 000126308
This article explains how to use iDRAC Direct to manage your PowerEdge server.
Updated: December 04, 2025
ID: 000130077
This article explains what disk errors PDR1001 and PDR3 mean on Dell PowerEdge servers, how physical drive LED indicators provide quick visual diagnostics, and the best practices to resolve these issues. By understanding these alerts and acting promptly, you can maintain storage health, prevent downtime, and protect critical data.
Updated: December 04, 2025
ID: 000143247
Learn how to create a bootable USB with Rufus to update Dell PowerEdge servers. Follow the step-by-step instructions to prepare and create a bootable USB media.
Updated: December 04, 2025
ID: 000141551
This article provides information about Windows Server 2016 Essentials where in the initial settings it stops responding at 16% according to the screens below. This issue occurs when installing the OS with the media shipped with the equipment.
Updated: December 04, 2025
ID: 000146750
Information about the technical specifications pertaining to the hardware and software components of Dell Rack and Tower PowerEdge servers
Updated: December 03, 2025
ID: 000203856
This article provides information about key capabilities of Dell PowerEdge Rack and Tower servers, the types of servers offered based on usage purposes, and a brief introduction to the Systems Management tools to discover, manage, monitor, and upgrade server components.
Updated: December 03, 2025
ID: 000203855
Understand and troubleshoot PowerEdge hard disk drives, RAID, PowerEdge RAID Controller, and other storage hardware such as cables, backplane, so forth.
Updated: December 03, 2025
ID: 000110444
This is the start-up page for a new Dell PowerEdge Server with an Integrated Dell Remote Access Controller (iDRAC). The article details system installation, use of the iDRAC, LifeCycle Controller (LCC) configuration, and installing an operating system.
Updated: December 03, 2025
ID: 000123958
This page explains the difference between drivers and firmware and how to update them on Dell PowerEdge Servers using different methods.
Updated: December 02, 2025
ID: 000128194
The PowerEdge embedded LifeCycle Controller provides a simplified method for installation of supported Windows Server and Linux server operating systems with the OS Deployment feature.
This article explains how to use the iDRAC LifeCycle Controller to install a supported operating system on most Dell PowerEdge servers. Step-by-step instructions and OS installation videos for Windows Server, Ubuntu Server LTS, SUSE Linux Enterprise Server, or Red Hat Enterprise Linux installation with LifeCycle Controller
Updated: December 02, 2025
ID: 000130160
This article explains the difference between a reset and a Power Drain.
Updated: December 02, 2025
ID: 000175625
This article explains how to enter in the System Menu (BIOS) of a PowerEdge Dell Server using the shortcut F2.
Updated: December 02, 2025
ID: 000176910
How to install OpenManage Server Administrator VIB (OMSA) on VMware ESXi 5.x or VMware ESXi 6.x to collect system logs.
Updated: December 02, 2025
ID: 000199278
This is a firmware catalog which contains validated and certified firmware stack for selected Dell VMware vSAN Ready Nodes based on Dell customized ESXi 8.X branch Images.
Updated: December 02, 2025
ID: 000225254
Dell's firmware catalogs for customized versions of Dell's VMware ESXi 8.x releases. When the Dell customized ESXi versions are used along with corresponding firmware catalogs, the end to end required state is achieved.
Updated: December 02, 2025
ID: 000225273