PowerFlex Software

This article provides links to PowerFlex software documentation.

This article provides links to documentation for PowerFlex Rack, PowerFlex Appliance, PowerFlex Custom Node, VxFlex Ready Node, PowerFlex Software, PowerFlex for AWS, PowerFlex for Azure and CloudLink.

This article describes the basic steps required to collect support data from a Kubernetes-based PowerFlex Manager Platform (PFMP) system and the PFMP installer. Support data is collected using a standalone, single-file utility, pfmp_support. As such, the utility's executable can be copied to and run on the host from which support data is to be collected. Using this utility does not require a functioning PFMP. As such, support data can be collected during PFMP installation or when the PFMP UI is inaccessible.

Attempting to modify a storage pool's journal capacity shows a greyed‑out button; the issue stems from a UI flaw that only enables the control after replication traffic refreshes the pool view.

Unable to collect PFxM 4.x Troubleshooting Bundle. Log collection Job automatically ends in 60 seconds.

After daylight‑saving time shift, the management UI cannot be reached because Keycloak issues a token that is wrongly considered invalid, impacting a small number of clusters with active jobs.

This section provides the PowerFlex Manager 3.X compatibility details for PowerFlex rack components.

This procedure describes how to add another IP address subnet for use by the MDM cluster. This addresses scenarios where the MDM cluster uses a single network, or when an existing network must be replaced by a different one or to simply add another network (to an already multiple-network cluster). The MDM supports up to eight networks.

The guide explains that devices may show error notifications within PowerFlex version 3.6, typically caused by hardware or communication faults, requiring the errors to be cleared from the UI.

Retrieve the OS device paths in a Linux-based or ESXi based SVM server PowerFlex system with NVMe devices configured.

Retrieve the OS device path for a specific virtual drive (VD) in a Linux-based, Windows, or ESXi running PERCCLI server PowerFlex system with an H730p/H740p controller.

Retrieve the OS device paths in a Linux-based or ESXi based Storage Virtual Machine (SVM) server PowerFlex system with an HBA330 controller.

Configure network throttling to control the flow of traffic over the network.

User may encounter a static route configuration error when attempting to re-add an existing HCI Resource Group to PowerFlex Manager. This issue prevents the successful addition of the resource group and can block planned upgrades

get_info.sh - collect diagnostic information from a PowerFlex host and pack it into a support bundle

After MDM switchover, SDSs cannot reconnect and MDMs crash.

SDS gets decoupled - the system might experience DU occasionally if more than one SDS decouples concurrently or in case the SDS decouples during a rebuild.

When a vMotion clone of a VM guest is submitted, it takes a lot longer than expected. Scenario Due to an environmental configuration issue, there was contention on the vMotion configured NICs that conflicted with iSCSI and VxFlex SDC traffic, causing reduced performance.

SDS fails to start up.

After restart of ESXi/SVM, the SDS comes up but is in a disconnect state in the UI/CLI.

After following NDU flow and switching to 1_node MDM cluster, upgrading Secondary/TB MDMs and trying to put the back into the cluster, MDM throws an error.

Upgrade will not start/finish the Finalize step, since the MDM is shown in an upgrade state in progress.

When trying to create and map a volume to a Compute Node in OpenStack the operation is taking much more time (comparing to the other nodes) and the client is logging errors against the newly created device.

Network connectivity issues cause Secondary MDM/s status to become Not synchronized.

There is only one SDC that is having issues w/ performance.

SDS reports sockets closed without any network events or evidence of networking issues.

Errors are present whenever rebooting the SDC. IO times out from PowerFlex Gateway.

Issue Description vSphere ESXi hosts hang and become inaccessible randomly after experiencing high latency within the datastores.

Issue Description Each SDS requires what appears to be a full rebuild when exiting maintenance mode.

Collecting logs using the Installation Manager (Gateway) times out and fails on SDCs running on ESXi v7.x.