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NetWorker

NetWorker

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This article documents the solution to the NetWorker Management Console (NMC) installation failure to start the gstdbinit process.
Updated:  April 21, 2026 ID: 000182930

This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Datacenter Infrastructure products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.
Updated:  April 21, 2026 ID: 000205512

A Security Vulnerability Scanner detects the "/nsr/authc/webapps/ebr-server.war" server file may contain the Apache Log4j Security Vulnerability in a NetWorker 19.6.0 Datazone.
Updated:  April 22, 2026 ID: 000200967

RecoverPoint for Virtual Machines (VMs) 6.0.3.1 and later are qualified with VMware vStorage APIs for Data Protection (VADP) backup solutions. However, sometimes protected Virtual Machines may see Snapshot consolidation errors or Virtual Machine (VM) restarts, during backup operations.
Updated:  April 22, 2026 ID: 000423284

The best practice is to manually stop NetWorker services before rebooting. NetWorker has multiple databases so anytime a server is rebooted it is recommended that NetWorker services be stopped properly before the operating system shuts down. Improper shutdown can have unpredictable results such as database corruption, jobs stop responding, general server instability, and so forth. The most reliable way to do this is to manually stop NetWorker Services and be sure that they are stopped before rebooting.
Updated:  April 22, 2026 ID: 000198218

Oracle schedule backup fails with error. The NMDA error message has been lost. Set NSR_DEBUG_LEVEL to a value greater than 0 and run NMDA.
Updated:  April 22, 2026 ID: 000197098

The NetWorker client service fails to start on a Linux system.
Updated:  April 22, 2026 ID: 000183653

Dell EMC NetWorker vProxy based backups using the Hotadd transport mode show one or more VMs failing with a VDDK 13 error about access rights to the VMDK files.
Updated:  April 22, 2026 ID: 000192687

NMMedi backups started failing for some segments at random with the error. The backup has failed because save set id is marked as failed or suspect or is missing in the media database. The log also shows "Unable to verify caller privileges: Timed out."
Updated:  April 22, 2026 ID: 000219002

How to find the Software Serial ID (SWID) that is required to open a service request or support case for software products.
Updated:  April 22, 2026 ID: 000221319

vProxy recover inside Cyber Recovery vault fails with error "Unable to find a usable device for recovery of saveset."
Updated:  April 21, 2026 ID: 000228898

After upgrade to 19.10.0.5, on Windows Server, Virtual Machine (VM) recovery fails with error "Could not parse the date time value"
Updated:  April 21, 2026 ID: 000248167

NetWorker Module for Meditech must support: RecoverPoint for Virtual Machines 6.0.3.1 in vCenter 8.0U3 or higher environment
Updated:  April 21, 2026 ID: 000440314

Windows NetWorker client fails to backup DISASTER_RECOVERY save set reporting Volume Shadow Copy Service (VSS) initialization errors.
Updated:  April 21, 2026 ID: 000057059

NetWorker Module for Databases and Applications (NMDA) IBM DB2 snapshot backups are unresponsive.
Updated:  April 21, 2026 ID: 000056670

NetWorker save of SalesForce, Office 365, CRM Dynamics, OneDrive, SharePoint Online, Xero, Google Drive.
Updated:  April 21, 2026 ID: 000033927

How to Rename a NetWorker Client and Complete Required Post‑Rename Tasks.
Updated:  April 21, 2026 ID: 000447141

DB2 schedule backup failing with Vendor error: rc = 25 returned from function sqluvput due DD to timeout
Updated:  April 21, 2026 ID: 000067659

This article provides general best practice steps to prepare NetWorker for a Data Domain IP address change.
Updated:  April 21, 2026 ID: 000202625

Domino LOTUS backups performed through the NetWorker Module for Databases and Applications (NMDA) fail to initialize a domino session with error code 272.
Updated:  April 21, 2026 ID: 000193462

NetWorker Module for Databases and Applications (NMDA) backup of DB2 Database including log files was previously successful, then started failing constantly with no changes that are made to configuration.
Updated:  April 21, 2026 ID: 000192104

NMSAP for SAP Hana is unable to establish direct save session with Data Domain device.
Updated:  April 21, 2026 ID: 000187318

Block Based Backup (BBB) from a Windows cluster client fails to restore or mount. You are not authorized to use the '-S SSID' save set recover or '-A text' annotation key recover.
Updated:  April 21, 2026 ID: 000183481

Error: nsrmedisv(6448): Error: SYMM_SNAP_TECH is not found in application information.
Updated:  April 21, 2026 ID: 000172853

Using SQL VDI backup method, one can backup SQL Server-Mirrored databases. This is true for traditional NMSQL module and current NMM Module using SQL VDI backup method.
Updated:  April 21, 2026 ID: 000100382

NetWorker Module for Databases and Applications (NMDA) Oracle backups are slow over InfiniBand network.
Updated:  April 21, 2026 ID: 000084682

NMDA: Oracle backup fails with ORA-00600: internal error code, arguments: [ipc_recreate_que_2], [1], [0]
Updated:  April 21, 2026 ID: 000081057

SAP Backups fail due to improper client definition
Updated:  April 21, 2026 ID: 000029016

NetWorker VMware Protection (NVP) vProxy appliance registration fails with a general HTTP 500 error. The vProxy and NetWorker server can communicate successfully over port 9090. SSL connection testing shows that the communication fails to establish a TLS handshake due to the usage of TLSv1.0. The error seen is SSL23_GET_SERVER_HELLO:tlsv1 alert protocol version.
Updated:  April 21, 2026 ID: 000453484

SAP Hana database backup would fail at the log backup.
Updated:  April 20, 2026 ID: 000030027