Avamar Server

This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Datacenter Infrastructure products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.

This article contains information about customer replaceable unit (CRU) videos for Dell Technologies VNX and VNXe products.

This article addresses a security finding where Cipher Block Chaining (CBC) ciphers are detected on port 5489 used by the vami-sfcb service on Avamar proxies. It provides steps to disable insecure ciphers and ensure compliance with modern security standards.

The unacknowledged events show that "The database encountered an error" when the Avamar server load average is above 999.

Avamar AUI shows "503 Service Unavailable" error when attempting to load the AUI login page. DTLT and ACM are working fine.

The system logs error 22602 when the load_avg value exceeds the 999.9 sv_node_util table limit, causing a numeric field overflow during a brief, heavy‑load garbage‑collection period.

This Resolution Path article can be used for issues within the Avamar software Management Console Server (MCS) component reporting errors as "The database encountered an error."

Dell Avamar only permits A‑Z, a‑z, 0‑9, underscore (_), hyphen (-), and period (.) in the MCUser password.

This article provided instruction that can be used to identify an Avamar Data Store Gen4 and Gen4S disk drives.

How to configure Systems Applications and Products Intelligent Query (SAP IQ) Database with NetWorker Module for Databases and Applications (NMDA) version 19.x.

This article guides the reader on how to to find, and download, Avamar product hotfixes, patches, installations, and upgrade packages.

This article provides some troubleshooting tips if issues are encountered during an Avamar platform security rollup.

Welcome to the Avamar 19.12 Documentation Information Hub. Here you can find documents and content related to Avamar 19.12.

Dell ItemPoint for Exchange GLR may fail with the error “Backup browse result is empty” in the Avamar Administrator UI. The avmapi.log reports MAPI/CDO initialization failures.

Avamar VMware backups remain in Waiting-Client/Queued and time out; regenerated SSL (Secure Sockets Layer)/TLS (Transport Layer Security) certificates, causing certificate failure and connection errors (ports 28001, 30003). Restart avagent proxy.

Avamar shows “Email Notification Failed” as the utility node cannot resolve the SMTP hostname. The first DNS server in /etc/resolv.conf returns SERVFAIL; only the last server resolves it. Moving a working DNS server to the top restores telnet to smtp-name.domain.com:25 and fixes email alerts.

This article provides instructions for downloading and installing the latest Avamar Security Roll-up on Avamar Virtual Edition (AVE) systems using the Avamar Installation Manager.

The Management Console Server (MCS) stops responding or is unresponsive after an upgrade to Avamar version 19.12.x. A restart of MCS will fix the issue temporarily but after a few days the issue recurs.

Period lock allows the locking of the backups residing on a Data Domain.

An Exchange backup fails reporting: Error retrieving Active Directory configuration search object -- cannot continue.

During upgrade to 19.3 or above, after the reboot the AVI page does not load and workflow logs do not progress.

RecoverPoint for Virtual Machines(VMs) 6.0.3.1 and later are qualified with VMware vStorage APIs for Data Protection(VADP) backup solutions. However, sometimes protected Virtual Machines may see Snapshot Consolidation errors or Virtual Machine restarts, during backup operations.

This article explains an issue where Avamar backup logs cannot be viewed, even though backups complete successfully.

This article outlines a known issue that occurs in Avamar Administrator (JNLP) following an update to Java version 1.8.0_481.

This article explains how to enable debug logging in the avtier component on an Avamar Utility Node. The avtier binary is responsible for selecting and initiating the movement of marked Avamar backups to the Data Domain (DD) Cloud Tier. Enabling debug mode provides deeper insight into backup selection and filtering behavior during Cloud Tier processing.

Dell Avamar Data Store Gen5A remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.

Large mailbox PST restore exceeds two hours, causing 0x80004005 errors and corrupted messages, small mailboxes succeed. Global Log Replication (GLR) fails due to Axionfs’s timeout removing data.

Changed Block Tracking (CBT) is enabled, but daily backups report the following error: Invalid expires input value.

The web server has some listable directories. Disable directory browsing or listing for all directories.

RabbitMQ Resolution Guide