PowerScale OneFS

This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Datacenter Infrastructure products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.

The Dell PowerScale OneFS Info Hubs provide links to OneFS documentation.

Older HealthCheck versions contain a defect that can trigger Internet Control Message Protocol (ICMP) pings to SyncIQ targets that never stop. When this occurs, a new ping process is started for each time the check runs for every SyncIQ policy, and these processes continue indefinitely. Over time, these accumulated ping processes can generate a high volume of outbound network traffic from the PowerScale cluster. In prolonged scenarios, this may lead to increased network utilization, congestion, and potential packet loss.

Newly provisioned OneFS 9.13.0.X clusters lack a signed legacy XML license file. This causes upgrade failures to 9.13.1.0 or later because the required /ifs/.ifsvar/isi_license.xml file is missing.

PowerScale node panic reboots intermittently with BUF_TIMELOCK or Journal Buffer Transaction Lock (BTL) drain after upgrading to OneFS 9.10.1.7, 9.13.0.1, 9.13.0.2, or 9.13.1.0. Clients could potentially experience latency due to intermittent locking contention with hangdumps.

This article describes a situation where you cannot add 25gige or 100gige interfaces to a network pool via WebUI or Command Line Interface (CLI)

SmartConnect refuses any queries unless the fully qualified domain name (FQDN) is used.

Performance to the Isilon may be degraded or appear temporarily unresponsive after upgrading to OneFS 8.2. One symptom of this is that the network receive queue for port 445 will be non-zero while CPU/disk and other performance metrics do not indicate a problem.

isi_visudo updates do not take effect due to a missing GID of a group configured in role-based access control (RBAC).

How to address "The drive in Bay XX is unrecognized model [Model Number]. Please install the appropriate Drive Support Package and update firmware." alerts

Deduplication job fails with error "Dedupe failing "[MAJOR] dedupe CreateDedupeRequestForDigest/1846 failed to check index status Handle must be released and reacquired." The job might succeed with subsequent runs.

'isi auth group' commands run in OneFS fail with the following error: 'the authentication request could not be handled'. The error occurs when using Centrify Lightweight Directory Access Protocol (LDAP) Proxy Server.

This article describes how the Smartconnect Service IP Address (SSIP) has been moved from a SYSTEM_ZONE to a DISABLED_ZONE and its impact when connecting to the SSIP

PowerScale (Isilon) clusters offer a configuration change to show and allow access to only NFS aliases instead of the full path in /ifs.

This document shows how to use the OneFS CLI to obtain the file and directory counts for a given directory using a FSAnalyze result set.

/ifs/data/Isilon_Support/ is a directory on a Dell PowerScale cluster used for collecting support and diagnostic data, including telemetry reports, logs, scripts, and temporary backup files. Over time this directory can accumulate many miscellaneous files and folders.

Dell PowerScale OneFS remediation is available for insufficient logging vulnerability that could be exploited by malicious users to compromise the affected system.

This is an FAQ article on common PowerScale Licensing scenarios during the activation process.

This article explains Dell guidelines on company administrator assignment.

This article explains how to promote Company Administrators.

A SyncIQ job can fail if the SyncIQ source cluster is running a version that includes the Remote-to-Remote (R2R) Symbolic Links fix. If the SyncIQ target cluster does not have the fix, a job can fail with the error "Failed to set attribute: Value too large to be stored in a datatype."

PowerScale SupportAssist disconnects from Secure Connect Gateway (SCG) and/or AIOps (artificial intelligence for IT operations) due to a lock on the isi_crispies_d process, preventing the Embedded Service Enabler (ESE) from starting.

This article displays a list of Dell Software Products and related articles on how to obtain the Software Unique ID (SWUID) for each specific product. The SWUID is required for streamlining the processes related to both the Software License Renewal process and opening a Support Case.

This article provides an overview of the PowerScale OneFS upgrade process.

This article is designed for OneFS 8.2.x, 9.5.x and later to provide customers insights about how licensing works, how to apply licenses, and an FAQ.

Server Message Block (SMB) connection and protocol audit may stop working after SMB service is disabled or enabled.

Affected Product: PowerScale OneFS (Releases prior to 9.13) S3 client applications operating against a PowerScale OneFS cluster reports "invalid UTF-8" or XML parsing exceptions when performing `ListObjects` or `ListObjectsV2` (GET Bucket) requests. This issue affects environments where standard ASCII filenames contain special characters, most notably the percent sign (`%`).

Affected Product: OneFS 9.7, 9.13, and earlier S3 `ListObjectsV2` API requests fail with XML parsing errors on the client side. This issue occurs selectively when the requested bucket contains files with names that include invalid character encodings or non-UTF-8 byte sequences. If a client attempts to access one of these specific offending files directly by S3, OneFS will correctly throw a `400(InvalidURI): Path cannot be encoded as UTF-8 string` error. However, during a `ListObjectsV2` directory walk, the API request succeeds with an HTTP 200 OK, but delivers a malformed XML payload that fails the client's parser.

On OneFS 8.0, the firmware update process fails if the BMC/CMC subsystem is unresponsive. Sometimes the warning event to indicate this condition is not generated.

An issue where provisioning SupportAssist in PowerScale OneFS and while checking "isi supportassist provision view," the status remains in INCOMING.