NetWorker Module for Microsoft

This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Datacenter Infrastructure products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.

Dell NetWorker remediation is available for the Apache Log4j Remote Code Execution Vulnerability that may be exploited by malicious users to compromise the affected system. Dell Technologies recommends implementing this remediation as soon as possible in light of the critical severity of the vulnerability.

Volume Shadow copy Service (VSS) backups on NetWorker client failing since upgrading to 19.14

The SQL database backup jobs start from the SQL studio, but the backups do not initiate and do not show any progress.

How to configure Systems Applications and Products Intelligent Query (SAP IQ) Database with NetWorker Module for Databases and Applications (NMDA) version 19.x.

The NetWorker VMware Protection (NVP) integration is configured with the vProxy Appliance. The vProxy deployment had some issues with name resolution and DNS. The virtual machine (VM) backups for some Virtual Machines fail with an invalid name resolution error message.

SQL transaction log backup on the primary database is failing with error "Locating Server/Instance Specified [xFFFFFFFF]. Customer has SQL Mirror Database setup."

Solaris OS file system backup fails after a few hours of execution with broken pipe errors. 80319:save: Aborting session channel connection (97) to XX.XX.104.92

NetWorker Client fails for pseudo_saveset with issues on Volume Shadow Copy Service (VSS).

Intermittent NetWorker outages observed in large cluster environments due to brief monitoring interruptions. By default, the monitor function retries three times. There is no "retry count" parameter available. This KB defines potential workarounds, and a Request For Enhancement (RFE) details for a NetWorker enhancement opportunity.

This article deals with warning while configuring NMC on a networker server as "WARNING: Unable to contact authentication server on host Networker_server_hostname and port 9090" when the Linux server is configured with proxy hosts.

Virtual Machine (VM) Revert restores performed through the NetWorker Web User Interface (NWUI) do not start. The recovery job gets stuck in the NWUI Monitoring "Recover Jobs" window and cannot be cancelled.

A File Level Recovery (FLR) is performed for a Windows Virtual Machine (VM) using the NetWorker VMware Protection (NVP) vProxy appliance. The FLR fails with the message "Some objects, or security properties could not be recovered." For some files, these same files cannot be copied manually from the FLR mountpoint. The source and target VM are different VMs. The VM selected for restore has been configured with the Windows File Server Data Deduplication feature enabled.

The NetWorker VMware Protection (NVP) vProxy appliance is configured to back up a SQL Server 2022 Virtual Machine (VM) using MSVMAPPAGENT. The backup fails with "'Unable to log in to SQL Server instance. Error Code = 1359.'"

Root account access through the vProxy appliance is lost.

The customer is using an A:\ drive USB to load disk drivers or the ISO for Avamar, NetWorker, or PowerProtect Data Manager BMR. The BMR process needs the C:\ to be disk 0 after drivers are loaded or we receive a Critical volume error. The USB disk is loaded together with the Virtual CD iso image.

NetWorker REST Application Programming Interface (API) queries fail with error message: HTTP status 404 - Not Found "The Requested Resource is Not Available. The origin server did not find a current representation for the target resource or is not willing to disclose that one exists."

NMC: Modify client wizard generates a pop-up error "connecting to host failed: loaded plugin is not signed.

Virtual Machine (VM) restore fails, and VM disk file is removed or zeroed out during VM restore operation. The vProxy VM was vMotioned in VMware due to VMware Distributed Resource Scheduler (DRS) settings.

One or multiple Virtual Machine (VM) backups fail with "VMware proxy is not available for datastores X."

NetWorker Management Console (NMC) UI Monitoring displays a job's timestamp in the date format as mm/dd/yyyy and time in 12-hour format instead of the regional setting of yyyy/mm/dd and time in 24-hour time format.

External authority configuration failed with Authentication Authority provider modification failed. An authentication error occurred while accessing the naming or directory service. LDAP error 49, data 52e

NetWorker Management Console (NMC) login fails: "Unexpected Error Occurred. Check the logs."

Vulnerability on "TLS Version 1.1 Protocol Deprecated" and "TLS Version 1.0 Protocol Detection" for port 5432 and port 5671 on NetWorker Server having NetWorker version 19.7.0.1 installed on Windows Server 2016

The NetWorker VMware Protection (NVP) integration is configured with the vProxy Appliance. The virtual machine (VM) backup for VMs shows orphaned NetWorker backup tasks in vCenter.

This KB details the process required for recovering data from a system which still has valid NetWorker backups; however, the original system may no longer exist and the NetWorker client resource has been deleted.

Error fetching vCenter information for ESXi vCenter hostname: Reason Dispatcher Request timed out NetWorker

How to review the NetWorker environment and Data Domain (DD) capacity when the DD space consumption is growing.

NetWorker Management Console login failure with message "Could not resolve host: NetWorker_ServerName."

Error message displays when viewing workflow details in NetWorker Administration "Message bus unable to open socket connection to host "Networkerserver_hostname" on port 5672: A socket error occurred."