VxRail Software

This dial-home event is generated when the status of one of the SSD or hard drives within a VxRail node changes. This may indicate a failed or failing drive and may require replacement.

This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Datacenter Infrastructure products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.

Due to a known VMware issue in the virtual storage area network (vSAN) Witness, the internal OEM license of the vSAN Witness becomes unavailable. This leaves the Virtual Witness host in an eval/expired licensing state. This affects VxRail stretched clusters upgrading from 4.5.xxx and 4.7.xxx to 7.0.xxx, no known VMware and VxRail release contains a fix.

VxRail plugin is missing after vCenter certificate and password is rotated from SDDC manager.

This article provides a solution to the "vDS Port Not Found" error that may occur during stretched cluster upgrade using vLCM.

This KB has detailed steps on how to switch from CloudLink to a Native Key Provider.

This article instructs users how to update the VMware Tools version in the ESXi host using the Broadcom offline packet. Do not use this article for vLCM enabled clusters. Check notes for more information.

Upgrade from 4.5.x/4.7.x to 7.0.450/7.0.451 or 8.0.100 failed at VxRail Manager migration step with "Error in migration, removed new vxm: lockbox execute_remote_lockbox_script error in migration".

Performing node expansion in the middle of Lifecycle Management (LCM) failed with a FileNotFoundException error message.

This KB article describes a situation when a node upgrade fails with a "No space left on device" error message.

Physical View displays critical power supply unit (PSU) alarm lost on VxRail G560 node due to iDRAC failing to acquire status using G560 Chassis Management (CM).

VxRail Manager pods are not running after upgrade from an earlier version to 7.0.37x. This occurs in environments where wildcard Domain Name System (DNS) records are used on the system DNS server.

This KB article includes information about how to resolve the issue of "Server type is not supported" message from VxRail plugin Physical View.

Network connectivity issues in ESXi with 25G or above bandwidth NICs when jumbo MTU: 9000 is enabled.

Explore the Dell End of Service Life (EOSL) and End of Life (EOL) list for converged infrastructure, storage, and storage networking products. Access End-of-Life documents for hardware, software, and firmware release and service dates

vSphere High Availability generates the error "This host has no isolation addresses defined as required by vSphere HA" due to no gateway in the TCP/IP settings.

This article gives details on the event code: VXR500TMP0203

This article explains how to identify the virtual machine (VM) that is using your .vmdk file and preventing it from being deleted.

This article provides answers to issues with virtual machines (VMs) residing on unresponsive ESXi hosts and helps return the ESXi hosts to a stable state.

vCenter showing Warning messages, such as "Warning: High pnic rx generic error rate detected on vmnicX"; "High pNic error rate detected, Check the host's vSAN performance view for details"

This is a general troubleshooting guide to help identifying if there is a problem with a physical disk in vSAN Clusters.

The cluster was shut down and after being powered back up, vSAN is partitioned due to vmk3 not being tagged for vSAN traffic.

This event indicates the specific VxRail appliance received iDRAC event: NIC100

Disks of the host are not contributing to vSAN storage, due to a misconfiguration made on the PERC/HBA storage adapter of vSAN disks.

Some of the nodes in the cluster, the Physical and Appliances views reported "server type is not supported"

Dell Micron 7450 and 7500 Non-Volatile Memory Express solid state drives may encounter drive initialization failure due to a firmware issue, resulting in the solid state drives being unrecoverable. This is related to Dell Customer Advisory ET005293.

VxRail may have a failure during a preupgrade to 4.0 or later. There are multiple scenarios below for a resolution.

During an upgrade, the node may show an error with the vSphere HA agent cannot be installed or configured.

This article provides the methods to view power supply unit (PSU) status through VxRail Manager, vCenter, or iDRAC and through Command-Line Interface (CLI) to determine if your Dell VxRail PSU needs replacement.

This article introduces the VxRail VxVerify tool and how to successfully run VxVerify in a VxRail environment.