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This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Datacenter Infrastructure products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.
Updated: April 21, 2026
ID: 000205512
This article contains information about customer replaceable unit (CRU) videos for Dell Technologies VNX and VNXe products.
Updated: March 03, 2026
ID: 000262248
How to reset or regenerate certificates due to expiration (or misconfiguration).
Updated: April 23, 2026
ID: 000188770
After updating pam files to meet STIG requirements for failed login behavior, the OS admin account is locked out.
Updated: April 23, 2026
ID: 000280575
SQL redirected restore fails due to Transparent Data Encryption (TDE) being enabled on SQL databases.
Updated: April 23, 2026
ID: 000052697
SSL Library Error: 8053 SEC_ERROR_BUSY errors found in Apache error_log
Updated: April 22, 2026
ID: 000042125
RecoverPoint for Virtual Machines (VMs) 6.0.3.1 and later are qualified with VMware vStorage APIs for Data Protection (VADP) backup solutions.
However, sometimes protected Virtual Machines may see Snapshot consolidation errors or Virtual Machine (VM) restarts, during backup operations.
Updated: April 22, 2026
ID: 000423284
How to find the Software Serial ID (SWID) that is required to open a service request or support case for software products.
Updated: April 22, 2026
ID: 000221319
An avsql browse fails when invoking the SMO_GetInstances() module.
(Windows Server 2019 Datacenter Server Edition running SQL 2019 / Avamar Client Version 19.4 and SQL plug-in 19.4)
Updated: April 22, 2026
ID: 000205354
VMware backup failed when there is a manual snapshot. The Virtual Machine (VM) shows that it needs consolidation but failed.
Updated: April 22, 2026
ID: 000192041
How to disable the Avamar UI to prevent end users canceling or initiating backups.
Updated: April 21, 2026
ID: 000156618
Virtual machine (VM) ESXi) 5.x failure; logs show ESXi VixDiskLib_QueryAllocatedBlocks errors (NBD_ERR_GENERIC) caused by Application Programming Interface (API) compliance reason.
Updated: April 20, 2026
ID: 000210227
This article explains the procedure to open a Service Request (SR) using the Dell support page.
Get help fast for your Dell device. No more waiting on hold. No more tech headaches.
Dell makes it simple to fix problems, schedule repairs, or get support—right from your device or our support website.
Updated: April 19, 2026
ID: 000132371
Avamar: Proxy Deployment Manager (PDM) fails with the error: "fault.com.emc.avamar.vmware.vcs.deploymanager.register_hostname_invalid.summary"
Updated: April 18, 2026
ID: 000078735
Avamar avsql hourly incremental backup and restore performance is severely impacted due to large backup label numbers.
Updated: April 18, 2026
ID: 000065554
Avamar - Data Domain Integration: Replication failing with "Err: 5009-filecopy operation failed (nfs: I/O error)"
Updated: April 18, 2026
ID: 000063456
Data Protection Advisor (DPA) agent fails to connect to Avamar Server. Agent log error "Failed to determine database version: Connection to database mcdb failed: could not connect to server: Connection timed out"
Updated: April 18, 2026
ID: 000059572
Avamar VMware Virtual Machine image backups failing with "failed to download vm metadata, try later" due to insufficient permissions.
Updated: April 18, 2026
ID: 000059156
An incorrect ddboost user role causes Instant Access restores to fail with the following error:
"Create NFS datastore failed to start with error: Failed to add NFS directory on Data Domain system"
Updated: April 18, 2026
ID: 000059052
An av2avdd migration fails if a single backup takes more than 7 days to complete. This is due to Garbage Collection (GC) on Avamar removing the files in the STAGING directory on Data Domain that are older than 7 days.
Updated: April 18, 2026
ID: 000057392
Microsoft has a defect on Windows OS 2016 regarding Volume Shadow Copy Service (VSS) completing with Exceptions.
Updated: April 17, 2026
ID: 000057085
This knowledge article provides instructions for disabling user profile gathering during Windows backups.
Updated: April 17, 2026
ID: 000054866
Avamar Checkpoint backups (cpbackup) to Data Domain failing when Avamar dispatchers are suspended.
Updated: April 17, 2026
ID: 000053035
This knowledge article references the media errors on the physical disks in the Avamar Data Store Gen4T nodes, and how to address them.
Updated: April 17, 2026
ID: 000053020
SQL backup fails with "SQL Server WMI provider is not available"
Updated: April 17, 2026
ID: 000052980
This article provides the resolution for the SSD Symptom Code 52617: <MRMON113> Controller ID: 0 Unexpected sense: PD = Port 0 - 3:2:12Write protected
Updated: April 17, 2026
ID: 000051435
After upgrading to Avamar 18.1/18.2/19.1 vCenter VPXD service is constantly crashing. Memory is being exhausted on the vCenter.
Updated: April 17, 2026
ID: 000050229
Hyper-V backups using Avamar may fail when the Avamar Windows Cluster Service cannot retrieve clustered virtual machines. This issue often occurs in multi-proxy configurations or when cluster resources are misconfigured.
Updated: April 17, 2026
ID: 000039412
How to address an Avamar root-to-root (R2$) replication that reports "Exit code 15: Cannot connect to Avamar dispatcher" due to mismatched passwords.
Updated: April 17, 2026
ID: 000037515
The Management Console Server (MCS) acts as a single point of user interface and as a Broker agent between the clients and the GSAN. This article provides an overview of how to start or restart the service.
Updated: April 17, 2026
ID: 000021353