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This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Datacenter Infrastructure products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.
Updated: April 21, 2026
ID: 000205512
This article contains information about customer replaceable unit (CRU) videos for Dell Technologies VNX and VNXe products.
Updated: March 03, 2026
ID: 000262248
How to reset or regenerate certificates due to expiration (or misconfiguration).
Updated: April 23, 2026
ID: 000188770
After updating pam files to meet STIG requirements for failed login behavior, the OS admin account is locked out.
Updated: April 23, 2026
ID: 000280575
SSL Library Error: 8053 SEC_ERROR_BUSY errors found in Apache error_log
Updated: April 22, 2026
ID: 000042125
RecoverPoint for Virtual Machines (VMs) 6.0.3.1 and later are qualified with VMware vStorage APIs for Data Protection (VADP) backup solutions.
However, sometimes protected Virtual Machines may see Snapshot consolidation errors or Virtual Machine (VM) restarts, during backup operations.
Updated: April 22, 2026
ID: 000423284
How to find the Software Serial ID (SWID) that is required to open a service request or support case for software products.
Updated: April 22, 2026
ID: 000221319
VMware backup failed when there is a manual snapshot. The Virtual Machine (VM) shows that it needs consolidation but failed.
Updated: April 22, 2026
ID: 000192041
How to disable the Avamar UI to prevent end users canceling or initiating backups.
Updated: April 21, 2026
ID: 000156618
This article explains how to reset the data movement "app-managed" policy on Avamar with DDOS 6.0 using the DDOS REST API.
Updated: April 21, 2026
ID: 000014126
Virtual machine (VM) ESXi) 5.x failure; logs show ESXi VixDiskLib_QueryAllocatedBlocks errors (NBD_ERR_GENERIC) caused by Application Programming Interface (API) compliance reason.
Updated: April 20, 2026
ID: 000210227
This article explains the procedure to open a Service Request (SR) using the Dell support page.
Get help fast for your Dell device. No more waiting on hold. No more tech headaches.
Dell makes it simple to fix problems, schedule repairs, or get support—right from your device or our support website.
Updated: April 19, 2026
ID: 000132371
IDPA Protection Storage (Data Domain) system with Cloud tier integrated usually has 3 Capacity Usage metrics, Active Tier Capacity, Cloud Tier Capacity and Total Capacity. Avamar Capacity dashboard displays total capacity on the Data Domain dashboard and not the Active Tier Capacity.
Updated: April 18, 2026
ID: 000082271
Backups and restores fail with "user has insufficient privileges" in Avamar server running DD Boost library 3.4.0 due to Data Domain Issue #209416. This issue can cause your DD Boost user to get locked as the client authentication fails on Data Domain for the backup/restore process.
Updated: April 18, 2026
ID: 000080009
Avamar: Proxy Deployment Manager (PDM) fails with the error: "fault.com.emc.avamar.vmware.vcs.deploymanager.register_hostname_invalid.summary"
Updated: April 18, 2026
ID: 000078735
Avamar Hyper-V incremental backups failing with "INTERNAL ERROR: <0001> assert error"
Updated: April 18, 2026
ID: 000071523
Not able to access Avamar GUI with "Avamar Administrator client is not compatible with the selected server" error reported
Updated: April 18, 2026
ID: 000071469
Avamar: Incorrect Avamar Administrator GUI launched after upgrading the Avamar Server or MCS
Updated: April 18, 2026
ID: 000071456
This procedure describes how to install packages on an Avamar grid.
Updated: April 18, 2026
ID: 000069982
Avamar backup failures can stem from Isilon configuration: snapshot incremental backup not enabled, DMA is not set to generic, or Network Data Management Protocol (NDMP) sessions that stop responding.
Updated: April 18, 2026
ID: 000068243
An Avamar client was previously registered and activated with an Avamar server.
The Avamar server IP changed.
On attempting to re-register and activate against the same Avamar server the client activation screen reports "Signing CSR failed".
Updated: April 18, 2026
ID: 000065544
Avamar: The log rotation errors are visible in Avamar GUI for usr/local/avamar/var/log/switch_monitoring.log file after upgrade or installation of OS Security Rollup
Updated: April 18, 2026
ID: 000065523
Avamar: Data Domain Integration: Backups to DD fail with an SSL library error due to a time mismatch
Avamar: Backups to Data Domain fail with "SSL library error" due to time mismatch between Avamar and Data Domain.
Updated: April 18, 2026
ID: 000063461
Avamar - Data Domain Integration: Replication failing with "Err: 5009-filecopy operation failed (nfs: I/O error)"
Updated: April 18, 2026
ID: 000063456
The DD Boost user account is locked due to the several attempts of logging in with the wrong password.
Updated: April 18, 2026
ID: 000063453
Data Protection Advisor (DPA) agent fails to connect to Avamar Server. Agent log error "Failed to determine database version: Connection to database mcdb failed: could not connect to server: Connection timed out"
Updated: April 18, 2026
ID: 000059572
Avamar VMware Virtual Machine image backups failing with "failed to download vm metadata, try later" due to insufficient permissions.
Updated: April 18, 2026
ID: 000059156
Avamar: Upgrade workflow to 19.1.0-38 failing with error: “ERROR: ERROR: undefined method `include?' for nil:NilClass” and Client-Server Communication Drop Down Blank
Updated: April 18, 2026
ID: 000059134
An incorrect ddboost user role causes Instant Access restores to fail with the following error:
"Create NFS datastore failed to start with error: Failed to add NFS directory on Data Domain system"
Updated: April 18, 2026
ID: 000059052
Avamar: 7.0.x cannot restore client backup with pop-up error: Unable to retrieve backup content
Updated: April 18, 2026
ID: 000059031