PowerProtect Cloud Snapshot

This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Datacenter Infrastructure products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.

Cloning VMware vProxy savesets to CloudBoost fails. Bad saveset IDs, no work items, error: pool with unsupported nodes; cause: node version 9.1.

Application Consistent Snapshots jobs are "partially" completed due to conflict with Azure CustomScript Extensions.

Export jobs are failing due to throttling limit being reached on Microsoft Azure.

Specific virtual machine EC2 instances are not added to the protection plan run by Cloud Snapshot Manager.

PowerProtect: Cloud Snapshot Manager Copy Job is failing with Error: {"errors":[{"code":1004,"message":"Error encountered while processing the request.","details":"Error encountered while processing the request."}]}

Users unable to log in to PowerProtect Cloud Snapshot Manager (CSM) console.

Tips on using Cloud Snapshot Manager for SAP-HANA database protection

When a source VM is based on an AMI that is subscribed to from the Amazon Marketplace, cross-account restore from PowerProtect Cloud Snapshot Manager(CSM) will fail if the destination account does not have an active subscription for the desired AMI being used in the restore-destination account.

Jobs are not being created for expiry that should be running against snapshots that are stored on DDVE.

Snapshots are not created in the Secure DR account due to encryption keys not accessible in the source account when accessed from the Secure DR account.

CSM proxy deployment on Azure cloud fails to proceed with message "Proxy Configuration details are missing" even though all the mandatory feilds are populated

DDVE copy jobs on the Azure platform fail if the Cloud Snapshot Manager Proxy storage account is configured with a private endpoint.

File-level recovery jobs are stuck in the 'Queued' state for an extended period of time.

Successful configuration of the cross-region snapshot method for Cloud Snapshot Manager requires some additional knowledge that may not be documented in the online help.

How long does a site have before Cloud Snapshot Manager stops allowing restores to be performed after a license expiry?

This article describes the requirements for removing Data Domain Virtual Edition (DDVE) from the Cloud Snapshot Manager configuration.

This is a mandatory article that provides required information to transition to using a new AWS-Trusted Account for Cloud Management in upcoming Release 3.

Cloud Snapshot Manager (CSM) dashboard reports incorrect protected resource totals.