PowerEdge R360

This article provides information about CPU Machine Check errors and common causes and proper handling when errors are seen.

This article lists the PowerEdge RAID Controllers (PERC) by series family (generation) for Dell systems. There are several types of PERC controllers available depending on internal or external storage connectors, maximum drive support, and RAID support.

This document highlights minimum, recommended, and latest code versions for Dell Technologies PowerEdge products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.

The firmware of PowerEdge server hard drives is a critical component in the server system. Regularly updating and maintaining this firmware is essential for server performance, security, and compatibility. Hard drive firmware updates can often fix known hardware faults and issues, address identified vulnerabilities and security problems, and potentially introduce new features, improvements, and enhancements.

Dell EMC Servers require a security update to address Intel vulnerabilities related to the Intel Chipset Device Software INF Utility Advsiory.

This article shows how to reinstall OEM SQL Server if the installation media has been lost.

Hardware Diagnostics are embedded tools installed in the pre-OPERATING SYSTEM of your server to check hardware is working as designed.

This article explains the procedure to open a Service Request (SR) using the Dell support page. Get help fast for your Dell device. No more waiting on hold. No more tech headaches. Dell makes it simple to fix problems, schedule repairs, or get support—right from your device or our support website.

This article provides information about exporting the Tech Support Report (TSR), SupportAssist (SA) Collection, and the RAID controller log using the Lifecycle Controller. This article is valid for Dell PowerEdge servers using iDRAC8 and 9.

This article provides guidance for the Dell System Update (DSU).

This article explains how to perform a driver or firmware update directly from the operating system (OS) using a Dell Update Packages (DUP).

The PowerEdge embedded LifeCycle Controller provides a simplified method for installation of supported Windows Server and Linux server operating systems with the OS Deployment feature. This article explains how to use the iDRAC LifeCycle Controller to install a supported operating system on most Dell PowerEdge servers. Step-by-step instructions and OS installation videos for Windows Server, Ubuntu Server LTS, SUSE Linux Enterprise Server, or Red Hat Enterprise Linux installation with LifeCycle Controller

Dell EMC Server Platform Intel Platform Updates (2019.2) to address multiple vulnerabilities which may potentially be exploited to compromise the system.

Explore various RAID levels - RAID 0, 1, 5, 6, and 10 - implemented in Dell PowerEdge servers. Learn about their configurations, benefits, and how they impact data redundancy and performance.

This page explains the difference between drivers and firmware and how to update them on Dell PowerEdge Servers using different methods.

This article provides information about how to update your system's firmware from the Lifecycle Controller on Dell servers.

This article details the procedure to troubleshoot power supply unit (PSU) issues that may arise on a PowerEdge Server.

This article explains what a predictive drive failure (error code PDR16) means, why it occurs, and provides step-by-step instructions to troubleshoot and resolve the issue. It covers recommended actions such as backing up data, updating firmware, and replacing the disk if necessary to ensure storage health and prevent data loss.

Learn how to create and export a SupportAssist Collection using iDRAC9 and iDRAC10 on Dell devices. Resolve technical issues with this step-by-step guide.

DSA-2020-168: Dell EMC Server Platform Security Advisory for Intel-SA-00320 – Special Register Buffer Data Sampling - CVE-2020-0543

Find answers and resources to get started or do more from your MyService360 dashboard with enterprise services data analytics and visualizations.

This article shows how to use and set up the virtual media function of Integrated Dell Remote Access Controller (iDRAC) 6, 7, 8, or 9.

This is the start-up page for a new Dell PowerEdge Server with an Integrated Dell Remote Access Controller (iDRAC). The article details system installation, use of the iDRAC, LifeCycle Controller (LCC) configuration, and installing an operating system.

Understand and troubleshoot PowerEdge hard disk drives, RAID, PowerEdge RAID Controller, and other storage hardware such as cables, backplane, so forth.

Dell EMC response to the Spoiler exploits for Dell Client systems, Dell EMC PowerEdge servers, and leveraged platforms.

Correctable and uncorrectable memory errors on PowerEdge Server with DDR4 and changes to troubleshooting steps

Does running a CPU at high temperatures for extended periods of time impact its quality and lifespan?

This article describes the different type of controllers and the ways in which they should be reseated.

This article describes how to view and clear the system event log (SEL) in System Setup.

This article describes how to find the iDRAC's current MAC address.