Articles
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This article shows how to add additional disks to a virtual disk or reconfigure a virtual disk.
Updated: June 02, 2026
ID: 000116592
This article explains how to create and import an iDRAC certificate.
Updated: May 28, 2026
ID: 000120158
Dell PowerEdge servers with common design components are grouped into generations, for example PowerEdge 17th generation servers, 16th generation, 15th generation, or 14th generation. This article provides general guidance for PowerEdge server model naming convention to identify the generation and common components. This article also lists all PowerEdge servers by model including type, CPU, generation, and remote management components.
Updated: June 03, 2026
ID: 000137343
This article explains what disk errors PDR1001 and PDR3 mean on Dell PowerEdge servers and the best practices to resolve these issues. By understanding these alerts and acting promptly, you can maintain storage health, prevent downtime, and protect critical data.
Updated: June 02, 2026
ID: 000143247
How to Identify the physical slot number in iDRAC based off the device name in vSphere/VSAN.
Updated: June 01, 2026
ID: 000179543
This article provides information about exporting the Tech Support Report (TSR) / SupportAssist Collection, including the Operating System, Application Data, and the RAID controller log. This is done using the integrated Dell Remote Access Controller (iDRAC) command-line interface (CLI) of Dell PowerEdge servers generations 12, 13, and 14.
Updated: June 01, 2026
ID: 000120100
This document answers questions about SupportAssist Enterprise.
Updated: June 01, 2026
ID: 000060848
The drive will assert due to a log full condition after the first power cycle when it reaches 70000 Power On Hours (POH). The drive will not process read or write commands once in this state.
Updated: May 25, 2026
ID: 000217034
This article provides steps to troubleshoot a chassis intrusion, chassis open message for PowerEdge servers.
Updated: May 25, 2026
ID: 000136481
PowerEdge 14G, 15G, 16G, and 17G servers skip Preboot eXecution Environment (PXE) boot when an "Unavailable" entry is last in the boot order.
Updated: May 24, 2026
ID: 000396285
Fans reporting FAN0000/FAN0001 errors (RPM below warning or critical) should be removed and swapped to another connector; if the error follows the fan, replace it.
Updated: May 24, 2026
ID: 000391086
Dell PowerEdge Toshiba MG08 and MG09 hard drives may encounter uninterruptible Background Media Scanning (BMS), causing I/O errors, or timeouts.
Updated: May 24, 2026
ID: 000381662
Encountering PR8 errors in the LifeCycle (LC) log when using a BlueField-3 (BF3) Data Processing Units (DPU) card (DPN: HFWRM).
Updated: May 24, 2026
ID: 000379421
This article provides information about the LIC008 error seen when importing the IDRAC License.
Updated: May 23, 2026
ID: 000353269
This article provides information about how to verify if a Network Interface Card (NIC) is compatible with a PowerEdge Server.
Updated: May 23, 2026
ID: 000349619
This article provides information about CPU Machine Check errors and common causes and proper handling when errors are seen.
Updated: May 23, 2026
ID: 000349127
Dell Samsung PM893 SSDs with Firmware HJ55 or Earlier Experience Premature SMART Failures
Updated: May 23, 2026
ID: 000333265
R7725, R6725, R7715, and R6715 the number of CPU Cores is not recognized correctly.
Updated: May 23, 2026
ID: 000321587
PowerEdge: Dell service support for end of industry production of 2.5" 15k RPM SAS hard drives
Updated: May 23, 2026
ID: 000314166
PowerEdge servers crash with PCIe fatal errors while updating Kioxia CM6 NVMe drive firmware.
Updated: May 22, 2026
ID: 000256907
All products: Contaminants such as dust on fiber optic connector end face causes poor IO performance
Dust or chemical contamination at the endface of a fiber optic LC connector or transceiver module impedes signaling. Dell engineering teams have verified cases in which a fully functional port appears to be a bad port because dirty optical connectors manifest as a port failing loop testing with acceptable power measurement levels. Cable connectors should be cleaned and when stored must be protected from dust particle or chemical contamination.
Updated: May 22, 2026
ID: 000246018
The Dell SS540 SAS solid state drive is reported as not correctly functioning.
Updated: May 21, 2026
ID: 000237298
In Windows Server 2025, when leveraging CPUs with more than 256 cores, the Broadcom BCM5720 fails to retrieve a DHCP address, leading to no network connectivity.
Updated: May 21, 2026
ID: 000233949
The article describes how to troubleshoot network connectivity issues for network cards.
Updated: May 21, 2026
ID: 000227983
Seagate Skybolt and SkyboltServoBP drive fails with medium format corrupted errors.
Updated: May 21, 2026
ID: 000227930
This article presents opportunities to understand and troubleshoot some common causes of fan noise in a PowerEdge server.
It is also relevant for 100% fan speeds.
Updated: May 21, 2026
ID: 000227912
This article provides information about Fatal BUS errors seen with PCI1360 and PCI1318.
Updated: May 21, 2026
ID: 000227163
How to create Cluster Shared Volumes by manually calculating the necessary disk space value.
Updated: May 21, 2026
ID: 000227068
Dell Intel SATA SSD drives may report a not correctly functioning PDR3 event, potentially resulting in a drive failure condition.
Updated: May 21, 2026
ID: 000226989
This article describes how to view and clear the system event log (SEL) in System Setup.
Updated: May 21, 2026
ID: 000226396