PowerFlex Software

This article provides PowerEdge server troubleshooting for No Power, No POST, No Boot and No Video issues. This includes blade, rack, and tower servers.

This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Datacenter Infrastructure products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.

After upgrading the PowerFlex Management Platform from 4.0.0-161 to hotfix 4.0.0.1-169, the Resource Group Compliance Report shows no software components in the PowerFlex Manager UI.

PowerFlex Manager Platform (PFMP) crashes after restarting network services using "systemctl restart network."

When deploying a Storage-Only Resource Group on PowerFlex 5.x, the deployment wizard fails at IP reservation with error IDENTITYPOOLMANAGER.3004. The root cause is IP pools sized only for the storage nodes, without accounting for the additional MDM virtual IPs required by the deployment.

PowerFlex After the Motherboard is replaced, the node shows R740xd not VxFlex-R740xd in iDRAC.

Unable to run ScaleIO command, error: "MDM failed command. Status: Invalid session Login and try again."

The OS does not recognize a disk after adding it back into a server.

This article provides links to several Dell Community pages.

ElasticSearch Data corrupted or locked is commonly due to storage being full. /var is where Elasticsearch data is stored.

All the masking view information is visible in SYMCLI. The customer is unable to see the masking view information for all local arrays. Within Unisphere, none of the array masking view details are visible.

SDS devices are missing data after reboot.

PowerFlex Upgrade Customer Preparation Guide

This article provides quick links to Dell PowerFlex for AWS and Dell PowerFlex for Microsoft Azure technical documentation.

SVMs would not Turn on after exiting maintenance mode.

This article describes the steps to troubleshoot a ScaleIO Cinder installation for OpenStack.

An alert is raised when a Disk Group (DG) enters a dual degraded capacity fault tolerance state, indicating that the system is at risk of data unavailability if another failure occurs.

An alert is raised when the Rebalance or Rebuild operation has been manually disabled for Device Groups (DG) in a Protection Domain (PD). This is typically done for maintenance or diagnostic purposes and should be re-enabled once the task is complete.

An alert is raised when an error is reported on a device.

Use this procedure to verify and upgrade the CPLD firmware version on PowerFlex nodes. PowerFlex Manager does not verify or upgrade CPLD.

An LDAP-enabled user gets a "no role assigned to user" error when making API calls.

After a successful PowerFlex Management Platform (PFMP) upgrade, the PowerFlex Gateway (GW) fails to proceed with the upgrade.

During PowerFlex management Platform (PFMP) deployment, one or more MVM's fail to deploy using the wizard with the following error "HttpNfcLeaseState.error."

Sometimes support or customers must locate the Storage Devices from vSphere in PowerFlex. The Presentation Server shows the last eight digits when filtering the volumes by "VTree ID;" however, these digits might be the same for several volumes. The recommendation is to compare the last 16 digits of the eui in vSphere Client with the Volume ID shown in the CLI of the Primary MDM.

PowerFlex 4.x: Unable to deploy PowerFlex Storage Cluster. Error "Failed Bootstrap operation failed"

PowerFlex Manager is failing to complete a SO Deployment RG when performing the 'zypper update' task.

This article explains the detailed steps for how to rename the gateway after deployment

This article explains an issue where the keycloak-0 pod reports a health check failure due to database connectivity problems caused by an incorrect DNS configuration. This issue impacts authentication services managed by keycloak

PowerFlex Manager: RKE2 upgrade fails repeatedly due to "405 Not Allowed" error while creating the upgrade payload During the PowerFlex Management Platform (PFMP) upgrade, the process fails repeatedly, looping at the point of creating the upgrade payload folder in the http-share. The failure occurs with an HTTP 405 Not Allowed error.

iDRAC password cannot be changed through the PowerFlex Management Platform (PFMP) web UI when using custom SSL certificates.