Dell EMC Unity 500F

Information about customer replaceable unit (CRU) videos for Dell Technologies Unity products

This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Data Center Infrastructure products. Dell carefully evaluates and monitors code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.

This KB explains how to manage VNX's unisphere using an LDAP user

The Pre-Upgrade Health Check (PUHC) script fails. The tar reports 'This does not look like a tar archive' and header errors, caused by the browser incorrectly decompressing the tar.gz file.

Dell Unity: Creating Replication Connection fails with Error Code: 0x6500128 if the proper Replication Interfaces are not configured on Local and Remote Systems

Accessing Dell Unity Unisphere with a Network Address Translation (NAT) IP address results in a 'Forbidden Untrusted hostname' error due to unsupported Network Address Translation (NAT) configuration, which is not compatible with single sign-on or local login.

Dell Unity: Unable to retry or resume upgrade (User correctable)

A Dell Unity Quota Tree allows administrators to limit the amount of storage consumed by a specific directory within a file system, while Quota Policies determine how usage is calculated.

A Dell Unity software upgrade fails with 'Health Check Error:check_replication_health_2, check_replication_health_5'. The software update could also fail with 'Warning: check_replication_health_4'.

Dell Unity: Error 14:600038" "The maximum number of file-based snapshots allowed will be reached in XX day(s) and XXhour(s). The current percentage is XX of the maximum size."(User Correctable)

Upon Dell EMC Unity Code upgrade from 4.x.x to 5.x.x, certain drives running C342 FW can be exposed to drive unavailability due to firmware issue.

A dial home test message is sent via ConnectHome.

When a Unity system initiates a call home to open a service request for a support issue, it sends the customer's contact information along with the alert message. This simplifies the process for Technical Support engineers to contact the appropriate individuals. Up-to-date contact information ensures that Technical Support has the most accurate information for contacting the customer in response to a support issue. Dell Technologies recommends keeping the primary contact's information up to date in Unity Unisphere. This article shows how to do so.

When creating a Proxy NAS Server, if the NAS Server name contains spaces, the addition fails.

This article explains how to manage admin and service account passwords on Dell Unity systems. It provides instructions for changing passwords, unlocking a locked service account, and resetting admin or service passwords when access is lost.

This article explains how to configure the file filtering feature on Dell Unity file systems.

Dell EMC Unity: Introducing svc_param/svc_nas service script to allow users to change certain File-related system parameters

This KB describes switch requirements when using link aggregation LACP on Unity ports:

Dell EMC Unity VSA: How to change the static IP for the management interface?

This article shows how to find the Dell Unity Serial Number (SN) when looking for CTA Virtual Edition (VE) support, since CTA VE, when implemented with Unity, has no SN to open a case with, instead the Unity SN is used.

This article explains the "flr::check_if_storage_pool_recovery_is_required_3" warning on Dell Unity arrays. This indicates that a storage pool may require recovery. It covers the cause of the warning, how to assess pool health, and recommended actions before proceeding with system operations or upgrades.

Unable to log in to UI or CLI after set up the mgmt IP with connection utility.

Dell Unity: LDAP server connection failed

This article explains the "dm::check_filesystems_health_4" warning during a Unity pre‑upgrade health check (PUHC). The PUHC indicates potential file system issues to review before upgrading. It outlines the cause, verification steps, and recommended remediation to ensure that the system is healthy before upgrading.

Dell EMC Unity: SP X Ethernet Port X link is down with multiple iSCSI logout initiators

Dell Unity: Shares are not listed on Unity SMB Server (User Correctable)

Dell Unity: SAN Copy Pull prefers iSCSI over FC if both protocols are configured (User Correctable)

Dell Unity: Error 14:603b8 NAS Server Degraded

ASync replicated File System / NFS Datastore (destination) goes offline on Dell EMC Unity Arrays.

Arrays's own FC Port WWNs visible in the initiators tab in Unisphere after upgrade to 4.4 (User Correctable)