VxRail Software

En este artículo, se presenta la herramienta VxRail VxVerify y cómo ejecutar correctamente VxVerify en un entorno de VxRail.

En este documento, se destacan las versiones de código mínimas, recomendadas y más recientes para los productos de infraestructura empresarial y de centro de datos de Dell Technologies. Dell evalúa y monitorea cuidadosamente los datos de implementación de código para asegurarse de que las versiones de productos cumplan con nuestras estrictas expectativas para proporcionar a nuestros clientes productos y soluciones confiables.

Event code: VXR508FAN0014 This event code indicates "<fan name> RPM is greater than the upper warning threshold."

Event code: VXR508CBL0008 This event code indicates "One or more cables are missing from <controller name>."

Event code: VXR508AMP401 This event code indicates "Unable to read the < sensor name > sensor value."

VxVerify en VxRail Manager puede intentar corregir la falla de iDRAC e iSM reiniciando iDRAC y los servicios de nodos de VxRail relacionados.

Event code: VXR508CTL113 This event code indicates "The controller <controller name> is operating in Degraded Fault Tolerant Mode because of a mismatch between the encryption key setting of the controller and its peer controller."

Event code: VXR508BAT0031 This event code indicates "The system board battery status is unknown."

Event code: VXR508CTL202 This event code indicates "Unable to open the firmware and driver configuration file <file name> of <controller name>."

Event code: VXR508CTL208 This event code indicates "Unable to authenticate the entered passphrase for the <controller name>."

Event code: VXR508ENC13 This event code indicates "Unsupported configuration detected on <Enclosure Name>. <EMM0 1> <EMM1 2>"

Event code: VXR508CTL200 This event code indicates "The current firmware version <version number> is older than the required version <version number> for <controller name>."

Event code: VXR508FAN0018 This event code indicates "Enhanced Cooling Mode is not supported for fan <fan number>."

Event code: VXR500TMP504 This event code indicates "The <sensor name> sensor has detected an error with a value of <temperature> degrees Celsius."

A lock on virtual machine (VM) .vmdk file is held by NetWorker vProxy even if the backup is not running, maybe due to a HA/network event.

En este artículo, se describe la respuesta del equipo de ingeniería de VxRail al problema de vulnerabilidad de ejecución remota de código de Apache Log4j conocido como Log4Shell. Esto se describe en CVE-2021-44228, CVE-2021-45046 y CVE-2021-4104 (artículo de Dell DSN-2021-007, artículo de VMware VMSA-2021-0028)

This checks the Domain name system (DNS) entries in the settings database against the "resolv.conf" file, to ensure the entries match.

La base de datos de la lista de compatibilidad de hardware (HCL) de vSAN no está actualizada.

Gathering the stats.db files helps with diagnosis of VxRail performance cases and should be uploaded for offline analysis.

La evaluación del estado "vc_pw_char" verifica que la contraseña coincida con las reglas de VMware, si las credenciales no pueden iniciar sesión en vCenter.

Este artículo de la base de conocimientos explica cómo actualizar un vCenter externo antes de actualizar el clúster de VxRail.

During a VxRail LCM upgrade, the VxRail Manager UI may remain stuck in the “Upgrading” state for more than an hour with no visible progress and no new task updates. This occurs when resource issues prevent the VxRail Manager (vmware-marvin) service from fully initializing the LCM workflow, even though the upgrade completes in the background. Restarting the vmware-marvin service on the VxRail Manager VM allows the workflow to resume and the UI to reflect continued progress.

VCF has disconnected account from ESXi node account for root and built-in service account.

This enhancement makes it easier for both connected and non‑connected customers to access and copy important part information—such as part numbers and slot details—directly from event details in the Physical View UI. For connected customers, this information is automatically sent to Dell Support to help expedite issue resolution. Non‑connected customers can copy these details into the Dell Virtual Assistant to streamline issue resolution and support requests.

During Day 1 VxRail installation, enabling vSphere Lifecycle Manager fails because the VxRail Manager cannot prepare certificates. The failure is caused by a blocked SSH connection on TCP port 22 between VxRail Manager and the customer vCenter.

Cuando se actualiza VxRail de 7.0.2 a 8.0+, puede fallar en la etapa 2 de la actualización de vCenter con la comprobación previa "vSphere ESXi Dump Collector Ports".

During an upgrade from versions earlier than 8.0.210 to 8.0.300+, the process hangs at the post‑upgrade health‑check stage because required network ports are blocked, leading to timeouts and failure.

The VxRail plug‑in creates iDRAC users with simple passwords that violate the iDRAC password policy, causing the privilege to appear as "idrac.users.role.UNKNOWN" and preventing login. The issue stems from a mismatch between iDRAC UI validation and API behavior in VxRail 8.0.320.

This article explains how to reset the vCenter Server Appliance (VCSA) root password without rebooting for versions 7.x and 8.x, covering SSH access, shell enablement, account unlock, password change, and verification.

Event code: VXR508CTL13 This event code indicates "The <Controller name> cache has been discarded."