How to replace the Trusted Platform Module (TPM) on a Poweredge XE9640

This 3D experience gives you the step by step process of replacing the Trusted Platform Module (TPM) and a Poweredge XE9640. The procedure will also include removing the System Cover, Riser 1A, Riser 4A, Trusted Platform Module(TPM) and reinstalling them.

Removal

System Cover

Identify the system cover highlighted in blue.

Using a flat head or a Phillips screwdriver, rotate the lock counter clockwise.

Lift the latch until the system cover slides back.

Hold the cover on both sides, and lift the cover away from the system.

Riser 1A

Identify the riser 1A highlighted in blue

Using a Phillips screwdriver, loosen the blue thumb screw on the riser.

Disconnect any cables that are connected to the expansion card or the riser.

Pull the plunger and slide to the unlock position (slide to the rear of the chassis).

Lift the expansion card riser from the riser connector on the system board.

Riser 4A

Identify the riser 4A highlighted in blue

Using a Phillips screwdriver, loosen the blue thumb screw on the riser.

Disconnect any cables that are connected to the expansion card or the riser.

Pull the plunger and slide to the unlock position (slide to the rear of the chassis)

Lift the expansion card riser from the riser connector on the system board.

Trusted Platform Module(TPM)

Identify the trusted platform module (TPM) highlighted in blue

Press to hold the module down and remove the screw.

Slide the TPM module out from its connector.

Push the plastic rivet away from the TPM connector and rotate it 90° counter clockwise to release it from the system board.

Pull the plastic rivet out of its slot on the system board.

Install

Trusted Platform Module(TPM)

Identify the trusted platform module (TPM) location highlighted in blue

Align the edge connectors on the TPM with the slot on the TPM connector.

Insert the TPM into the TPM connector such that the plastic rivet aligns with the slot on the system board.

Press the plastic rivet until the rivet snaps into place.

Replace the screw that secures the TPM to the system board.

Riser 4A

Identify the riser 4A location highlighted in blue

Holding the blue touch points, align the holes on the expansion card riser with the guides on the system board.

Lower the expansion card riser into place and press the touch points until the expansion card riser connector is fully seated on the system board connector.

Pull the plunger and slide to the lock position (slide to the front of the chassis).

Using a Phillips screwdriver, tighten the blue thumb screw to secure the riser on the chassis.

Connect the cables to the expansion card or the riser.

Riser 1A

Identify the riser 1A location highlighted in blue

Holding the blue touch points, align the holes on the expansion card riser with the guides on the system board.

Lower the expansion card riser into place and press the touch points until the expansion card riser connector is fully seated on the system board connector.

Pull the plunger and slide to the lock position (slide to the front of the chassis).

Using a Phillips screwdriver, tighten the blue thumb screw to secure the riser on the chassis.

Connect the cables to the expansion card or the riser.

System Cover

Identify the system cover location highlighted in blue.

Align the tabs on the system cover with the guide slots on the system and slide the system cover.

Close the system cover release latch.

Using a flat head or Phillips screwdriver, rotate the lock clockwise to the lock position.