ProSupport for Software
ProSupport for Software provides you access to Dell’s global team of certified engineers that serve as your primary support provider for troubleshooting multivendor third-party software and Dell-branded software titles deployed across your data center environment.
We deliver a consistent level of software support services across your server, storage and networking hardware to minimize disruptions while helping you maintain a high level of availably and operational excellence.
With Dell ProSupport for Software, you can:
- Expect quick resolution to software issues that reside within your multivendor environment with our proactive collaboration and engagement with third-party vendors
- Minimize disruptions by leveraging our certified engineers with deep knowledge and expertise to identify and correct the problem
- Leverage our 24x7 customer communication options (phone, web, chat, email) to engage with us in the way that’s right for you
- Gain peace of mind knowing that our global team of expert resources are available when and where you need them