Premier Help

Dell Premier is a tool designed to help you through all phases of product ownership: Planning, Purchase, Deployment, Reporting, and Support.

If you have questions about product availability or pricing on your Premier page, contact your Sales Account Team.

Need Technical Support for your Premier Page? Please contact the Premier Helpdesk for log-in issues, resetting password, how to, etc.

    Toll Free Number: 1-877-542-3355
    Premier Chat - From your Premier page - Quick Links > Custom Links section > Contact
    Premier On-line Support Chat
    Email:

Premier Helpdesk: premier@dell.com PremierConnectB2B: Global_b2b_support@dell.com Global Portal Mailbox: Global_Portal_Support@dell.com

Business Hours: 7:30am - 5:30pm US CST, Monday – Friday

If you have any suggestions or questions about Premier functionality, would like to see how other customers utilize Premier, view blogs on various topics, check out our Premier Community

Click links below for additional resources relating to your Premier Online Shopping experience.

Please use the Help Topics located on the right to access information within the areas you desire.

Premier Learning (Recorded Webinars) click on the webcast to view

Webcast Name: New User Webcast Topic: Overview of Premier features

Webcast Name: Best practices and tips for an improved Premier experience Topic: Best practices and tips using Premier

Webcast Name: Take Premier to the Next Level Topic: Navigating Premier, Quoting, e-Quote Use & Reports

Webcast Name: Master 4 Key Premier Features Topic: Access, Search, Cart & Checkout, Premier Quote To Order

Webcast Name: Using e-Quotes and Sales-created quotes Topic: e-Quote basics and sales created quotes in Premier

Webcast Name: Using My list and Reports in Premier Topic: My List and Reports