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Accidental Damage Service

Accidental Damage Service
Accidental Damage Service
Relax, we’ve got you covered. Protect your computer against life’s accidents with our Accidental Damage Service.*

Accidental Damage Service* protects your investment by providing repair and/or replacement of your Dell system in the event of an accident. This service covers repairs not covered under the Limited Hardware Warranty*, including:

Surges and Screen BreaksLiquid SpillsAccidental Drops and Falls
Repair or replacement of your system in the event of an unforeseen electrical surge or screen break, or original monitor (LCD or flat panel) damage.Repair or replacement of your system in the event of liquid spilled on or in unit.Repair or replacement of your system in the event of drop, fall or other accidental collision.
How To Purchase When you purchase a new Dell system, look for the Accidental Damage Service section while customizing your computer. If you have already purchased a Dell system, please call 1-800-348-6147 to add Accidental Damage Service. Limited hardware warranty* coverage is required with Accidental Damage Service, and can be purchased at the same time.

Examples of some of the un-intentional damage that are covered are:

Cause of FailureResolution Description
Liquid spilled on or in unitRepaired or unit replaced*
Drops, falls, and other collisionsRepaired or unit replaced
Electrical surgeRepaired or unit replaced
Damaged or broken LCD due to a drop or fallRepaired
Accidental breakage (multiple pieces)Repaired or unit replaced
Stolen unitTracking, locating and recovering
your stolen laptop is included with
the purchase of LoJack theft protection.

Damage caused by intentional acts, fire, theft or loss, is not covered under Accidental Damage Service. Some examples of damage that would NOT be covered are:

Cause of FailureResolution Description
Damaged in a fireNot covered — insurance coverage
Intentional damage (hammer marks)Not covered — user responsible
Normal wear (does not affect system performance)Not covered
Consumables (batteries, bulbs)Not covered

Resources

Offers subject to change, not combinable with all other offers. Taxes, shipping, handling and other fees apply. U.S. Dell Home new purchases only. Dell reserves the right to cancel orders arising from pricing or other errors.

Limited Hardware Warranty: For a copy of the Limited Hardware Warranty, write Dell USA LP, Attn: Warranties, One Dell Way, Round Rock, TX 78682 or see www.dell.com/warranty*

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