Dell Hardware Customization Services

Dell Hardware Customization Services

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Hardware Customization (CFI) – adding value, not cost

Our Hardware Customization (CFI) service is a frontline solution that integrates hardware, images, applications, peripherals, and documents with your systems, as they're being built. It offers the following benefits:

  • Easy to transition and easy to deploy new hardware
  • Can lead to improved consistency and compatibility
  • Helps keep maintenance standards under control

The Challenges you face


Your business is unique. You often need to balance the requirements of tailor-made solutions against minimizing costs and disruption.

At the purchase and deployment stage, this means you could be faced with often costly delays while your computers are built and customized in multiple locations. This can also impact IT staff who may have to undertake basic installation tasks, which could easily be automated.
Finally, managing software images throughout the life of the systems can be tedious and expensive, eating away at limited IT time.

The Dell Hardware Customization difference – Notebooks, Desktops and Servers


At Dell we have the solution; Hardware Customization, a logical extension of the Dell built to order model and that's unique in the breadth of solutions we can provide.

Hardware Customization brings you the computers you need, already built to your specification during manufacture at our ISO 9001 certified factories. We work with you to develop your required specifications – and once agreed, we can build your systems with no additional lead-time.

Hardware Integration


Having your hardware installed and configured at one time, in one place, helps ensure standardization and high dependability and can provide:
  • Installation of industry-standard hardware components and the appropriate drivers, including: network interface cards, modems, video cards, sound cards,internal storage devices, and hard drives.
  • Custom hardware settings, including: CMOS/BIOS settings, jumper settings, port settings, special scripting and hard drive partitioning

Software Integration


Custom or standard configurations of standard, custom or proprietary software can be installed in our factory environment based on your requirements and schedule. In this manner, you can ensure systems will have the same version of the same software.

Key Advantages – lowering total cost of ownership(TCO) through:


Quality – As every aspect of building and configuring your systems is handled in one location, layers of complexity and human error due to multiple touches can be eliminated.

Consistency – Repeatable production processes yield consistent configurations.

Expertise – Dell experts and engineering resources support you throughout the process.

Global Solutions – Custom Factory Integration can be duplicated in any Dell factory worldwide, helping ensure global consistency of your systems.

Improved internal IT staff work – Having systems arrive pre-configured frees your IT staff from configuring individual systems. They can focus on business-critical projects saving time, effort and manpower.

How to Purchase

Contact your Dell Sales Representative or
call 1-800-WWW-DELL
View service contracts
Have a sales specialist contact you
View Image Export Compliance Information

Videos & Articles

ImageDirect Video
ImageDirect Article

Datasheets & Brochures

Configuration Services Brochure
Hardware Customization (CFI) Datasheet
ImageDirect Datasheet

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