Supported Products

Supported Products

DellTM  Products "How To Usage"

Desktop Computers
Laptop Computers
CD/DVD Drives
Video Cards
CD/DVD Writers
USB Memory Key
Data Backup

3rd Party Products "Installation, Setup and Downloading Pictures"

Digital Camera connected to PC
Printers connected to PC
Optical Mouse
Wireless Keyboard and Mouse

Home Networking* Setup and Troubleshooting

Wireless Router Setup
Router setup (wired)
Printer Setup

*A home network setup is defined as connectivity of two PC's and one printer.

Operating Systems Support

Help installing, upgrading and setting up XP / Vista operating systems.
Help with maintenance and "how to" support
RE-installations as needed to resolve Spyware or Virus issues

Software Application Installation and basic "How To" usage

MS Word
MS Works
MS Excel
MS Access
MS Publisher
MS PowerPoint
MS Project
MS Visio
MS Front Page
Adobe Acrobat Reader
Windows Media Player
Roxio Easy CD Creator
Windows XP - My Music
Dell Jukebox

Internet Access and Email Support

E-Mail Service setup/tutorial
Netscape Navigator
MS Internet Explorer
MS Outlook
MS Outlook Express

Software Installation

Solution Station can assist you with the basic installation of most 3rd party software.

Items Not Supported by Dell On Call

PC Hardware Repair or Replacement
Servers and non-home Network Operating Systems
Systems Operated by Windows 2000 and older

Offers subject to change, not combinable with all other offers. Taxes, shipping, handling and other fees apply. U.S. Dell Home new purchases only. Dell reserves the right to cancel orders arising from pricing or other errors.