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Computer errors & troubleshooting

Computer crashes? Error messages? Get help troubleshooting and fixing your software, Internet connectivity and other computer problems quickly.

What’s included:
  • One antivirus software installation*
  • Troubleshooting software OR Internet OR computer accessories issues (digital camera, MP3 player, printer, scanner, fax, no sound on computer, etc.)
  • Verifying that your computer, email and Internet connection (if applicable) are working properly
*Antivirus software not included

Computer errors & troubleshooting

Phone Support

More than just a fix, our phone support service will take you step by step through the troubleshooting process so that you’re learning along the way. Our expert technicians have the ability to work on your computer remotely, providing the added convenience to sit back and watch while we work.

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In-Home Computer Service

Sometimes you need more than just a phone call. Let our expert technicians repair your computer for you. All you have to do is schedule a service appointment with us and we’ll do all the work.

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Offers subject to change, not combinable with all other offers. Taxes, shipping, handling and other fees apply. U.S. Dell Home new purchases only. Dell reserves the right to cancel orders arising from pricing or other errors.