Q: Can I order a custom-configured Dell computer at Best Buy?
A: No, the Dell products available at Best Buy are the pre-configured/pre-built computers and monitors listed on this page.
Q: Can I buy the Dell products available at Best Buy on Dell.com?
A: Dell computers available at Best Buy are pre-configured. All other Dell products sold at Best Buy are available on Dell.com.
Q: How do I return a Dell product purchased at Best Buy?
A: Best Buy offers a 14 day return policy. All Dell products purchased through Best Buy should be returned in compliance with Best Buy’s return policy in order to receive a refund. Please refer to the Best Buy return policy or speak to a Best Buy sales representative for more information.
Q: What kind of warranty is included on Dell products purchased through Best Buy?
A: All Dell products sold at Best Buy come with a 1-year limited warranty*.
Q: Is there a registration process for Dell products purchased at Best Buy
A: Yes. All instructions for product registration will be included in the box along with your Dell product. Registering your Dell product will help Dell to serve you more quickly, should you need technical support, available during the first year of ownership.
Q: Are extended warranties available?
A: Yes. Best Buy offers the opportunity to purchase additional customer support at the time of purchase. All additional years will be covered by Best Buy technical support. Please speak to a Best Buy sales representative for more information.
Q: Who can I contact if I need technical support?
A: Dell will provide all technical support during the first year. Dell technical support can be reached by calling 1-800-624-9896.
