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Dell PowerEdge R330 Owner's Manual

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Troubleshooting a serial I/O device

Prerequisites

Steps

  1. Turn off the system and any peripheral devices connected to the serial port.
  2. Swap the serial interface cable with a known working cable, and turn on the system and the serial device.

    If the problem is resolved, replace the interface cable with a known working cable.

  3. Turn off the system and the serial device, and swap the serial device with a compatible device.
  4. Turn on the system and the serial device.

Next steps

If the problem persists, see the Getting help section.

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