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Dell Endpoint Security Suite Enterprise Technical Advisories v3.9

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Technical Advisories v1.1

Advanced Threat Protection v1.1

  • Policies display in the DDP Console Policies page only if they are enabled in the Remote Management Console. [DDPC-3545]
  • Added 09/2016 - If the child installer is run a second time after installation is complete, Advanced Threat Protection is uninstalled. To work around this issue, run the master installer to repair an installation. [DDPC-4155]
  • When upgrading to v1.1, the previous version must be uninstalled. Before upgrade, follow these instructions:

  1. Ensure that the installation files for the currently installed client are stored in a safe location where they can be accessed after the upgrade.
  2. Obtain the product code.

    Enter the following Windows PowerShell command:

  3. Run the v1.1 installer to upgrade the client.

    For installation instructions, see the Endpoint Security Suite Enterprise Advanced Installation Guide or Endpoint Security Suite Enterprise Basic Installation Guide.

  4. After upgrade, open a command prompt in the same location as the installation files that you stored in an accessible location in step 1, and enter the following command:

    msiexec.exe /X {6AD61075-1F1F-4F95-8D57-E62AEE41A60F} /norestart

    [CYL-249]

Encryption Client v8.9.3

  • Standard practice is that the master installer version is the same version number as the Encryption client installer. However, in this release, the master installer is v8.10 and the Encryption installer is v8.9.3. Versions will be aligned in the future, to avoid confusion. In the event that you need support, ProSupport will need your Encryption client version number.
  • To upgrade with HCA-encrypted data, issue a policy of Hardware Crypto Accelerator (HCA) = Off. After data is unencrypted, issue a policy of Policy-Based Encryption = On. Then run the v8.10/v8.9.3 installation. [DDPC-2608]
  • Added 09/2016 - In the rare case that a user with smart card authentication becomes deactivated, smart card authentication succeeds for the first logon after restart for each user but fails on subsequent smart card logon attempts until at least one user restarts the computer. [DDPC-2721]
  • After a computer crash or forced shutdown, encrypted files occasionally become unavailable. To work around this issue, run WSDeactivate then reactivate the Encryption client. [DDPC-3228]

SED Client v8.10

  • Added 09/2016 - When PBA is activated on a Windows 7 computer without Microsoft Security Advisory 3033929 installed, the computer becomes unstable when resuming from sleep (S3). To work around this issue, install Microsoft Security Advisory 3033929 before installing the SED Client. If the SED Client is already installed, deactivate PBA and uninstall. After installing the Microsoft Security Advisory, reinstall the SED Client. For more information, see https://technet.microsoft.com/en-us/library/security/3033929. [DDPC-4237]

Preboot Authentication v8.10

  • Occasionally, the access code prompt displays rather than the Preboot Authentication login screen on computers with a wired network connection. [DDPC-3188]
  • Added 09/2016 - When PBA is activated on a Windows 7 computer without Microsoft Security Advisory 3033929 installed, the computer becomes unstable when resuming from sleep (S3). To work around this issue, install Microsoft Security Advisory 3033929 before installing the SED Client. If the SED Client is already installed, deactivate PBA and uninstall. After installing the Microsoft Security Advisory, reinstall the SED Client. For more information, see https://technet.microsoft.com/en-us/library/security/3033929. [DDPC-4237]

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