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Server Administrator Storage Management 8.3 User’s Guide

Enclosure Management

In addition to the enclosure tasks, the following activities may be required for enclosure management:

  • Identifying the service tag of the enclosure — To identify the service tag of the enclosure, select the enclosure in the tree view and click Information/Configuration. The Information/Configuration page displays the service tag and other enclosure properties.
  • Identifying the Express Service Code of the enclosure — The Express Service Code is a numeric function of your service tag. You can key in the numeric Express Service Code for automated call-routing while calling technical support. To identify the Express Service Code of the enclosure, select the enclosure in the tree view and click the Information/Configuration. The Information/Configuration displays the Express Service Code and other enclosure properties.
  • Preparing a physical disk for removal — To prepare a physical disk for removal is a physical disk command. See Preparing To Remove.
  • Troubleshooting — For more information on Troubleshooting, see Troubleshooting.
  • Removing the wrong physical disk — You can avoid removing the wrong physical disk by blinking the LED display of the disk you intend to remove. See Blinking And Unblinking A Physical Disk.
  • If you have already removed the wrong physical disk, see:

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