Dell System E-Support Tool (DSET) Version 3.6 User's Guide
DSET Application Error Codes
DSET application returns custom error codes on collection of reports.
To view
the error code returned after the collection of report:
- For systems running on Windows type, echo %errorlevel%.
- For systems running on Linux type, echo $?.
The list of error codes returned by dellsysteminfo are:
| Error Code | Description | Solution |
|---|---|---|
| 0 | Success | - |
| 1 | Any error that is not part of the list provided in this table. | - |
| 2 | Incorrect option provided in the command line. | Check the command line options and provide the valid option. |
| 3 | The device is not reachable through the supported protocol. | - |
| 4 | iDRAC has Basic Management With IPMI license. | Upgrade the license to iDRAC7 Express or Enterprise. |
| 5 | The user name and password is not correct. | Provide the correct user name and password. |
| 6 | Unable to collect due to hardware connection error. | - |
| 7 | Sudo prerequisite is missing. | For more details on prerequisites, see the Release Notes available at dell.com/serviceabilitytools. |
| 8 | Hardware data source is not found. | - |
| 9 | Storage data source is not found. | - |
| 10 | Software data source is not found. | - |
| 11 | Logs data is not collected. | - |
| 12 | Error occurred while creating index in the report for SCSI or SAS storage devices. | - |
| 13 | Final report conversion to zip file format failed. | - |
| 14 | Failed to convert files from text to xml format. | - |
| 15 | Data of a few hardware classes are not collected. | - |
| 16 | Data of a few software classes are not collected. | - |
| 17 | Data of a few storage classes are not collected. | - |
| 18 | Invalid file name is provided or the path to save the report does not exist. | - |
| 19 | Invalid class name is provided for data collection. | Check for available class name. |
| 21 | Incorrect option for uploading the file is provided in the command line. | Check for available option for the file upload in the help menu. |
| 22 | Report file size exceeds the maximum size allowed for upload. | - |
| 23 | Server SSL certificate is invalid or expired. | - |
| 24 | Failed to divide the report file into chunks for upload. | - |
| 25 | Error occurred while uploading file to the server due to server issues. | Try to upload the file again later. |
| 26 | The report file to upload is invalid or corrupted. | Make sure that the file to upload is valid. |
| 27 | Upload time for report file exceeds the maximum allowed time. | Server may be busy or slow. Try to upload again later. |
| 28 | Initialization of the upload module failed. | - |
| 29 | Failed to set the provided authenticated proxy credentials. | - |
| 30 | Proxy authentication method is not supported. | Only Basic, Negotiate, and NTLM Authentication methods are supported. |
| 31 | Invalid proxy credentials are provided to upload the report. | Provide valid proxy credentials. |
| 40 | The admin user privileges are not available. | DSET must be run as an administrator. |
| 41 | Any exception error. | - |
| 42 | Unable to collect due to software connection error. | - |
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