Dell Migrate User's Guide

Retry or finish the migration process after it was canceled

About this task

You can terminate the migration process on the new PC by:

• Click Cancel anytime after both the old and the new PCs have paired—on your new PC, the SupportAssist Home page is displayed. On your old PC, click Try Again on Data Assistant to restart the migration process from the beginning.
• Click Cancel anytime after data transfer has started from the old PC to the new PC after clicking Migrate Now on the new PC—retry the migration from the details page without having to perform the initial steps to connect the two PCs again. However, if you completed the migration by clicking OK or Finish, start over from the beginning.

If the migration process had begun by clicking Migrate Now, and then the migration is canceled on the new PC, a message to review the migration summary on the new PC is displayed on the old PC.

1. On the new PC, perform one of the following steps:
   • Click OK to complete the migration. Relaunch the migration from the beginning if you want to retry migrating files and settings. For more information, see Migrate and erase data from old PC.
   • Click View details to review the files and settings that failed to migrate as the migration process was canceled. Viewing the details provides you an opportunity to retry the failed files or settings without starting from the beginning.

   
2. If you click View details, perform one of the following steps:
   • Click Retry to reattempt the migration of the files and settings that were skipped in the previous migration session. You can also change the selections of the files and settings you want to retry.

     Related video:How to retry migrating your data

   • Click Finish to complete the migration process if you do not want to retry the skipped files and settings.

   

   If you clicked Retry, migration is resumed and the progress status is displayed. For more information about end-to-end process of Migrate, see Migrate and erase data from old PC.