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May 16th, 2024 17:41

Area-51 R2, no power

Hello all, 

I have an Alienware Area-51 R2 (triangle mothership thing) and up until now has worked fine. I got moved around alot at work and due to this it's been sat in my house. Power cable in unused for 6 months + no internal lights. On first try it booted for around 15 seconds and died. After that no power at all, I have checked the cable. Taken it from the extension leave and plugged it directly Into the outlet, tried a diffrent cable. Before I started ripping it apart. I wanted to ask and see if anyone has any simpler ideas as I currently don't have many tools on me thank you for your time

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1.8K Posts

May 16th, 2024 18:19

Check onboard coin-cell CMOS battery for at least 3volts & replace if needed, see p. 76 of SrvcManual 

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16-05-2024 18:45 PM

@Cass-Ole​ how do you go about checking the voltage of the CMOS? 

7 Technologist

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12.1K Posts

16-05-2024 18:56 PM

@Roamingrook​ The service manual reference given by @Cass-Ole explains how to remove the CMOS battery. Then with a volt/ohm meter and set on DC voltage touch the bottom and top of the battery at the same time as seen on this YouTube video.

I am not a Dell employee...I am forum volunteer

Serious work on an E5430 and constantly building and working on an i5-4590 Desktop

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19-05-2024 17:39 PM

@JOcean​ I found a new battery as I do not have a tester, replaced old cmos and still have the same issue is there something else to it

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2.1K Posts

May 16th, 2024 23:19

Before you go out and purchase a volt/ohm meter (if necessary) you can get a brand new CR2032 coin cell battery at the grocery store for about $4

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19-05-2024 17:10 PM

@ProfessorW00d​ thank you I happened to find some in my house. Replaced old cmos for new. Nothing has changed any further ideas.

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2.1K Posts

19-05-2024 22:29 PM

@Roamingrook​   test your PSU   Built In Self Test

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20-05-2024 11:07 AM

@ProfessorW00d​ I will try this later as I am at work right now, worse case scenario are there any fixes for the faulty PSU and or replacements I could buy? Either dell or third party

7 Technologist

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12.1K Posts

20-05-2024 12:08 PM

@Roamingrook​ Are you sure they were brand new and up to date as they do have best before ratings and over time can weaken. Also leave the old battery out of the system for 15 minutes before installing a new battery.

I am not a Dell employee...I am forum volunteer

Serious work on an E5430 and constantly building and working on an i5-4590 Desktop

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2.1K Posts

21-05-2024 15:17 PM

@Roamingrook​    first consider recommendations from JOcean and make 100% sure the CR2032 battery is new, and not something that has been sitting in a desk drawer for years.
If the PSU fails the BIST, and you are considering replacing, the easiest route would be to replace with the exact same type Dell Alienware PSU that you already have in your R2. That way you could leave the existing cables in place. The R2 PSU is standard ATX format, so a 3rd party PSU is an option, but would require replacing all of the cables, some of which are of particular lengths and configurations.

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