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1 Rookie

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4 Posts

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October 29th, 2019 08:00

AW2518H, showing squares

Hey People, This problem has been occuring again, i had this once but then the problem went away: I made some forum posts on another forum.

 

Hey Guys,
I've posted of this problem earlier, i fixed it for a couple of months but now it is back, this was the original post https://forums.tomshardware.com/threads/week-old-alienware-aw2158h-showing-squares.3500762/
here are some pictures, you can see the squares much more on the monitor itself : https://static.wixstatic.com/media/cd368c_695649d6cc0e4e29bcc7ffb79519994a~mv2_d_2048_1536_s_2.jpg/v1/fill/w_600,h_450,al_c,q_80,usm_0.66_1.00_0.01/73495126_391399558433536_139880765645337.webp

https://static.wixstatic.com/media/cd368c_10bce55d2a6c49c7aa856565f5c46c66~mv2.jpg/v1/fill/w_600,h_450,al_c,q_80,usm_0.66_1.00_0.01/75231739_587779911961815_435926666727286.webp

I have updated my gpu drivers. This problem occured yesterday when playing 7 days to die.
Does anyone have any idea how i can fix this?
When setting it back to 60 hz the squares are gone but when put back on 240 hz or anything higher than 60 hz it goes back to the squares

Thanks, Jiry

this monitor is brand new and this is happening: I've tried ddu, installing earlier drivers, a clean install of windows nothing helped. What do i do now guys?

10 Wizard

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17.9K Posts

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71.4K Points

October 29th, 2019 13:00

I suggest you connect a different monitor on that machine, as a test.

Use the same port (DisplayPort or  whatever you are using now ).

Be sure you are fixing the right system component.

2 Intern

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248 Posts

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43 Points

October 29th, 2019 13:00

https://www.dell.com/community/Alienware-Desktops/AW2518H-GTX-1070-Ti-pixels-pattern-during-gaming/m-p/7398029#M19060

Similar thread above. One question does it happen in every game at 60Hz?

If so I would chalk it up to a faulty or slowly fizzling out monitor. I mean how much troubleshooting can you do on a monitor? Looks like you exhausted all your options. RMA it man.

 

1 Rookie

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4 Posts

October 30th, 2019 04:00

Different monitors work but i don't have any monitors that are higher than 60 hz 

1 Rookie

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4 Posts

October 30th, 2019 04:00

Hey, Thanks for your response, Let me re-explain it , i see no squares when the monitor is set to 60hz mode, the squares only come back when set to 240hz or anything higher than 60 hz.

I have tried everything on the other forum post but nothing worked

1 Rookie

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4 Posts

November 3rd, 2019 05:00

So guys, what should i do, i have 3 years warranty return it?

 

11 Legend

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47K Posts

November 4th, 2019 04:00

240hz or anything higher than 60 hz is not in the stated standard supported by the AW2518H

Alienware AW2518H Specifications

 

https://nvidia.custhelp.com/app/answers/detail/a_id/4767/~/what-are-the-system-requirements-for-g-sync-compatible-display-technology%3F

 

Answer ID 4767
Updated 01/16/2019 06:44 PM
What are the system requirements for G-sync Compatible display technology?  
GPU: 
GeForce 10 series (Pascal) and above including the latest GeForce RTX 20-Series graphics cards.  
 
Driver: 
R417.71 or higher
 
Operating System:
Windows 10 x64
 
Monitor:
G-Sync Compatible monitor connected natively via DisplayPort v1.2:
https://www.nvidia.com/en-us/geforce/products/g-sync-monitors/specs/
 
Please note: Some Adaptive Sync monitors will ship with the variable refresh rate setting set to disabled. Consult with the user manual for your monitor to confirm the Adaptive Sync setting is enabled.  Also some monitors may have the DisplayPort mode set to DisplayPort 1.1 for backwards compatibility. The monitor must be configured as a DisplayPort 1.2a or higher to support Adaptive Sync.  
 

 

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