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June 23rd, 2020 17:00

Alienware 510K keyboard suggestion

Anyone on the Alienware development or support team,

The RGB lights for the keys are not fully customizable. When you engage the "Num Lock" key it will change the RGB color and brightness to "bright white", to indicate it is "on" or locked. This key along with any "Lock" keys need to be customizable and or with the ability to change the brightness level. It is quite distracting to game with a bright white light on the keyboard when the rest of the keys are dimmed. One final note, there needs to be an easier way to get a suggestion out. Thank you for your time.

Respectfully,

John

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5.3K Posts

June 23rd, 2020 18:00

There's a similar issue with some of their monitors the power button has a bright white light that flashes when the monitor is sleeping (computer off) and can't be turned off.

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June 24th, 2020 11:00

We tried reaching you on a private message but did not receive a response. Please feel free to reply to the private message whenever you are available.

3 Posts

June 24th, 2020 11:00

What message? I only saw automated replies from Dell. Apparently the led system needs an update with certain light settings.

3 Posts

June 24th, 2020 11:00

I have the monitor too, but I forgot about the white standby led till I try to go to bed... it's annoying. Who thought that was a good idea?

1 Message

August 13th, 2020 17:00

@Mezo80  did you get it resolved?
I'm having issues as well. There are features missing from my FX. I can only select spectrum as a "when key is pressed" feature. The only available settings are Morph, Colour, Pulse and Breathing. Can you please advise how to show the rest of the FX. It says it is updated to the most recent version.

Many thanks, Matt

1 Message

November 5th, 2020 13:00

I would also like to see this changed. The forced white "num lock" light really ruins the look of the keyboard and is distracting.

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