4 Posts
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1334
October 31st, 2021 11:00
Aurora R10, loses connection with fan sensors
Curious if any others have seen this.
Since I purchased the machine after a bit of time (totally varies, usually after a couple hours) the fans quit responding to AWCC. Ran into the screaming fan noise that others have seen (loud base fans shipped with box).
Decided to replace the loud fans with noctua fans. Very quiet now but still have issue with fans responding to AWCC control. Works great usually a couple hours, does not matter the load (browsing or heavy game play) then quits responding. Actually even without AWCC as box gets warmer fans don't adjust. Have seen where the fans might be at 30% and never move no matter the temp or full on 100% no matter the temp.
Have removed and reinstalled AWCC multiple times and seems to work great up to the 'magic' time lol.
Having to reboot when this occurs is not a huge deal just a pain.
Thanks
Vanadiel
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October 31st, 2021 18:00
I have had this happen a few times, but not often.
All of a sudden the fans will speed up to high RPM, causing sounds the way a server would.
Rebooting usually fixes it.
tc5
2 Intern
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54 Posts
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October 31st, 2021 13:00
I can't say that I've run into any problems with fan speed control on my R10.
I'm not sure I understand what you're trying to describe—could you please share some more details?
flowerbridge
1 Message
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December 5th, 2021 15:00
I've had this issue since I received my R10 in April 2021.
Sometimes, I can go for days without the fan sensors/controls failing, other times, like right now, they have failed to respond less than an hour after rebooting.
I also had the motherboard replaced a few days ago (different issues) and yet the fan and fan sensors still fail, leading me to believe that AWCC is the culprit since people have experienced these issues for years regardless of the hardware.
AWCC is a piece of garbage, I wish I had known how terrible this is before purchasing this overpriced cheap computer. It is my own fault that I didn't research how terrible the case is before purchasing it, however.
steadler
2 Intern
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210 Posts
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December 7th, 2021 11:00
Actualy,I don't think rebooting solves that problem it simply resets things at least on my R10.
What I saw on my alienware is two situations: lose sensors and either stall on high speed fan
or stalls down to idling. Can't do anything except reboot.
If you have liquid cooling that creates a temp. problem at the two heatsinks next to the pump
these are cooled down by the top fan if it stalls low and you are not there to reboot or don't notice
that is bad because dammage can occur.
My MOBO and PSU was just changed because, I believe, this was the cause of the overheating.
The computer turned off by itself ,smoke and electrical arcing had occured on the board
at the left heatsink.....dead...RIP. I mean bad electrical arcing looks like the psu did not react to the short.
Vanadiel
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December 7th, 2021 11:00
It's interesting because each time this happened to me the fans would slowly speed up, in stages, to maximum speed.
I never noticed them stopping.
But either way, I never figured out what the issue was. Could very well be AWCC related, as that controls the fan speed.
It's odd they go to great lengths to perform fan checks upon booting the machine and generating a boot error with most aftermarket fans, but once the system is booted up they don't check anything anymore...
steadler
2 Intern
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210 Posts
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December 7th, 2021 14:00
I can use up to 90% of the cpu because of usage in distributed computing. It possible you have not noticed the slow down because your not using that much resources.
I think there are two layers involve here, 1- machine (bios) 2- awcc. on top.
if awcc fails, stall... the controls would go to machine control as minimum.
and when this happens the change is quite noticeable.
I can monitor this with the software (from corsair) intalled on the R10.
the readings just stalls when the problem arises
.