Akumashogun

updated

6 years ago

A

Akumashogun

1 Message

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16807

April 18th, 2021 12:00

Aurora R12, not overclocked, crashing while gaming

Hello,

I just purchased a 11900KF, RTX 3090 Aurora R12. It is constantly crashing while gaming. I am not overclocking anything. Can anyone help?

  • Z32ands30

    1 Rookie

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    6 Posts

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    Posted April 18th, 2021 21:00

    Go into bios, check into it and you'll see they shipped these overclocked enabled and level 1. Disable and see if it stops. Hope so, I'll try tomorrow. They shouldn't have shipped them enabled like that on a power hungry cpu.

  • r72019

    8 Professor

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    5344 Posts

    12894

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    Posted April 27th, 2021 20:00

    When you do update the driver's I'd recommend doing a custom / clean install to fully wipe the old drivers. 

    Example, check the red box after selecting custom: 

     

    servlet.png

  • Z32ands30

    1 Rookie

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    6 Posts

    9274

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    Posted April 18th, 2021 16:00

    I'm having a clock watchdog timeout error on mine. I9 11900 3090 r12 also.

  • 22GREEN

    2 Intern

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    249 Posts

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    50 Points

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    Posted April 18th, 2021 18:00

    Its within 30 days I would contact Dell ASAP - a brand new R12 should not be giving you headaches already. Hope ya get it resolved quickly if you don't get many replies here.

  • 9235

    2

    Posted April 18th, 2021 19:00

    I think most of us are here because we are aware of that but would rather find a solution so we don't have to return the super expensive PC we waited 6+ weeks for. Lol  

  • kaiai

    7 Posts

    9023

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    Posted April 26th, 2021 21:00

    Hi
    I went to bios, cannot find overclock entry. Did you fix the blue screen (CLOCK_WATCHDOG TIMEOUT) issue?
    Thanks
  • Vanadiel

    8 Professor

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    7094 Posts

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    29695 Points

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    Posted April 27th, 2021 03:00

    The settings are under performance options, see R12 Bios Manual 

  • mako64

    2 Intern

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    676 Posts

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    Posted April 27th, 2021 07:00

    Check your page file. For example here’s an older video about it. I custom did mine at 32768 initial and maximum.

    won’t hurt to try restart and test game. You can always set back to let windows decide. 

    https://youtu.be/K2RogbAbqY4

     

  • ghostmind

    2 Intern

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    20 Posts

    8923

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    Posted April 27th, 2021 09:00

    Experiencing this issue as well. Disabled overclocking in the BIOS and it still happens. I've now disabled Speedstep and am hoping for the best.

    It's a very odd error. Can go hours with no issue, and then one BSOD after another in a short period, regardless if I'm trying to launch or play a game, browsing in Chrome, or just idle on the desktop. 

  • r72019

    8 Professor

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    5344 Posts

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    Posted April 27th, 2021 11:00

    Are you seeing any critical errors in Reliability monitor? 

    Have you run Dell's built in diagnostics, F12 on boot?