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7 Posts

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June 28th, 2020 09:00

Aurora R7, WD Black SN750 NVMe disk, low speeds

Hi,

I implemented Western digital Black SN750 NVME 1TB to Aurora R7. I did a clean windows 10 installation.

The speeds are disappointing

 

Anyone know what might be the reason?

10 Wizard

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17.9K Posts

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71.3K Points

June 28th, 2020 09:00

Yeah, what is that ... 25%-45% of expected ? Something might be broken.

So, you switched BIOS to AHCI before install, right?
Used Media-Creation installer from Microsoft.com ? (non Dell)
You did NOT install any Intel-RST nonsense ?

8 Professor

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5.3K Posts

June 28th, 2020 11:00

Did you install it via m2 or pcie?

8 Professor

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5.3K Posts

June 28th, 2020 11:00

And did you remember to disconnect all other drives when installing win10

7 Posts

June 28th, 2020 21:00

Thank you for your reply.

 

I am new to this. I just checked in bios and it was RAID but I changed it to AHCI. My system boot properly but the speeds are the same. Should I format it again? Am I able to check if it was Switched to AHCI somehow?

I have used MEdia-creation from microsoft.com.

I have installed some drivers from dell webside:

Untitled.png

Before I have installed Windows in to my new disk I have plugged it in to the pci express to m.2 adapter as the main slot was in use. I did test and the performance was the same.

 

Any Ideas what I should do next? I am really new to nowadays technology ...

 

 

7 Posts

June 28th, 2020 22:00

Hi, Yes I am using m.2 port for main partition.

I also removed all disks before Windows installation.

 

I thought that my motherboard might be outdated

7 Posts

June 28th, 2020 22:00

Thank you for your reply @Tesla1856 ,

 

I am new to this. I just checked in bios and it was RAID but I changed it to AHCI. My system boot properly but the speeds are the same. Should I format it again? Am I able to check if it was Switched to AHCI somehow?

I have used MEdia-creation from microsoft.com.

I have installed some drivers from dell webside:

Untitled.png

Before I have installed Windows in to my new disk I have plugged it in to the pci express to m.2 adapter as the main slot was in use. I did test and the performance was the same.

 

Any Ideas what I should do next? I am really new to nowadays technology ...

7 Posts

June 29th, 2020 08:00

  • @GTS81 , yes it is still ahci. I have installed intel drivers from dell website and it is still the same

2 Intern

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2.2K Posts

June 29th, 2020 08:00

@Looker_ek :

I just checked in bios and it was RAID but I changed it to AHCI. My system boot properly but the speeds are the same. Should I format it again? Am I able to check if it was Switched to AHCI somehow?

If you forced the change from RAID to AHCI in BIOS without doing anything else, you would have failed to boot Windows 10 because there's no AHCI driver set up previously. Can you go back to BIOS and reconfirm that the settings took effect and it's AHCI now?

8 Professor

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5.3K Posts

June 29th, 2020 10:00

Hopefully you didn't install the Intel rapid storage tech drivers, which is known to cause freezing and stuttering in the aurora and xps 8930 when installed in systems with an nvme boot instead of sata + intel optane drive boot.

2 Intern

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2.2K Posts

June 29th, 2020 11:00

@Looker_ek :

You said you did the media creation from Microsoft's website. Did you mean that you reinstalled Win10? If yes, did you do it before or after you changed the BIOS settings?

If you don't have important data on that disk yet, you can format it clean and reinstall Win10. This time with BIOS set to AHCI already.

7 Posts

June 29th, 2020 23:00

@GTS81, @r72019 

I just reinstalled My windows 10 with AHci setted up in my BIOS:

20200630_153926.jpg

I removed all other disks before windows installation.

I Have got only standard drivers on my computer:

New Bitmap Image.jpg

The results of speed test are the same but I also made test for my old 256mb Toshiba NVME which I got with my system. I connected it to pci express using m.2 adapter and readings are much higher :

New Bitmap Image.jpg

I have no idea where might be the problem with Western Digital disk.

2 Intern

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2.2K Posts

June 30th, 2020 07:00

Then there's probably an issue with the firmware on the SSD controller or SSD NAND. Best to contact WD support for this.

7 Posts

July 4th, 2020 02:00

Thank you guys for all advice's. Unfortunately I got faulty product and I need to return it. It seem to work the same, slow speed at other devices too so I need to return it.

 

2 Intern

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2.2K Posts

July 4th, 2020 11:00

It happens. Hope you get a good replacement.

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